Renai Hotel Kota Bharu

Valoraciones de Renai Hotel Kota Bharu

Renai Hotel Kota Bharu

Jalan Sultan Yahya Petra, Kota Sri Mutiara, Kota Bharu, Kelantan, 15150, MalaysiaVer datos del hotel
Renai Hotel Kota Bharu
Renai Hotel Kota BharuRenai Hotel Kota BharuRenai Hotel Kota Bharu
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1 noche

Valoraciones de usuarios

4.4/5
Muy bueno
403 valoración
Valoraciones reales
Ubicación4.6
Instalaciones4.3
Servicio4.5
Limpieza4.4
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Todos los comentarios(403)
Valoraciones positivas(399)
Valoraciones con fotos/vídeo(156)
Desayuno estupendo(64)
Habitaciones grandes(30)
Conveniente para ir de compras(11)
Estupendo para viajes de negocios(10)
Buffet fantástico(9)
Bien decorado(7)
En el centro(7)
Piscina estupenda(6)
Valoraciones negativas(4)
Acap26
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: ene 2025
Familias
28 valoración
4.5/5
Fabuloso
Fecha de publicación: 2 mar 2025
Nice ambience, delicious breakfast, and they serve Roti Titab as well! I love they rendang daging that paired with Nasi Lemak
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Noraisah Yusof
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: ene 2025
Familias
4 valoración
3.5/5
Fecha de publicación: 23 feb 2025
Hotel room is a bit old with leaking pipes in the bathroom.  There is a red stain on the bedsheet upon entering and hv informed housekeeping. They quickly changes it as requested. Breakfast buffet was good with lots of food
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SABRI
Habitación Deluxe con 2 camas individuales (para no fumadores)
Fecha de estancia: ene 2025
Familias
31 valoración
5.0/5
Excepcional
Fecha de publicación: 17 feb 2025
Very comfortable and convenient. Attached with shopping mall with easy access. Recommended to stay here. Will repeat stay in future
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Respuesta del alojamiento: Thank you for your feedback! We're delighted to hear that you enjoyed your stay. Hope to welcome you again soon!
anna
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: ene 2025
Viaje con amigos
39 valoración
5.0/5
Excepcional
Fecha de publicación: 12 feb 2025
Awesome stay.. rate was reasonable  ..location good.. byk tmpt mkn Bfast hotel sedap n byk choice.. staf friendly
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Respuesta del alojamiento: Thank you for your kind words! We're glad you had an awesome stay and enjoyed the breakfast, location, and our friendly staff. Hope to see you again soon!
Fatin Farhanaa
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: dic 2024
Familias
5 valoración
5.0/5
Excepcional
Fecha de publicación: 1 feb 2025
My first time booking hotel at Kelantan, and its really great. The room is superb. Swimming pool and the cafe was great.They have variety of food, and of course some local choices like nasi kerabu and kuih muih. It just the parking was not spacious, and some room that we got into, The hotel combines modern luxury with rich Malay cultural elements, offering a unique experience. The rooms are spacious, clean, and well-equipped, catering to both business and leisure travelers.
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Respuesta del alojamiento: Thank you for choosing to stay with us on your first visit to Kelantan! We're thrilled to hear that you enjoyed our spacious rooms, swimming pool, and the variety of local delicacies like nasi kerabu and kuih muih. We truly appreciate your feedback regarding the parking space and will look into ways to improve. We hope to welcome you back for another comfortable and culturally rich experience!
Yi Siang
Habitación deluxe premium, no fumadores
Fecha de estancia: dic 2024
Parejas
17 valoración
3.0/5
Fecha de publicación: 2 feb 2025
Unbelievable experience at this hotel! I was assigned to a ******* room (Bilik Hantu) at the corner of the building. In the middle of the night, something pulled my blanket away and touched my leg. Strange noises filled the room, and objects seemed to move on their own—it was absolutely terrifying! I have seen on tiktok that many people experienced the same thing in this hotel. If you're brave enough and want a paranormal encounter, feel free to book a stay here. As for me, never again! This was my first and definitely my last time.
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Respuesta del alojamiento: We’re sorry to hear about your unsettling experience. Guest comfort and safety are our top priorities, and we take all feedback seriously. We understand that such experiences can be distressing, and we appreciate you sharing your thoughts. If you would like to discuss this further, please feel free to reach out to us directly.
Usuario anónimo
Suite Junior
Fecha de estancia: dic 2024
Familias
9 valoración
5.0/5
Excepcional
Fecha de publicación: 31 ene 2025
Its good. Food also good.. staff friendly.. kudos to them.. please stay here if you come to kelantan
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6/9
Respuesta del alojamiento: Thank you for your feedback! We're glad you enjoyed our hotel. Hope to welcome you again soon!
Fird
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: dic 2024
Familias
7 valoración
4.7/5
Fantástico
Fecha de publicación: 5 feb 2025
My family loves this hotel, and the breakfast is good. However, the hotel did not replenish certain food items that had run out. Also, they seemed short-staffed, as one staff member had to manage two booths (the laksa section and the roti tiptop/kacang pool section). Overall, it was okay.
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Respuesta del alojamiento: Thank you for your feedback! We're glad to hear that your family loves the hotel and enjoyed the breakfast. We apologize for the inconvenience caused by the food replenishment and staffing issues. Your comments are valuable, and we’ll work on improving our service to ensure a better experience next time. Hope to welcome you back soon!
Yi Siang
Habitación Deluxe con 2 camas individuales (para no fumadores)
Fecha de estancia: dic 2024
Viaje con amigos
17 valoración
2.0/5
Fecha de publicación: 2 feb 2025
Horrible experience at this hotel! The bed sheets were never changed—there was hair all over the bed. On top of that, they diluted the shampoo and shower gel with water. What kind of hotel standard is this? Absolutely unacceptable! The room itself was in terrible condition, with many things broken and in need of repair. This place desperately needs improvement and renovation. Would not recommend!
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Respuesta del alojamiento: We're truly sorry to hear about your disappointing experience. This is not the standard we strive for, and we sincerely apologize for any inconvenience caused. Your feedback is extremely valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. If you'd be open to it, we'd love the opportunity to make things right—please feel free to reach out to us directly.
Jacqueline Wong Ka Ying
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: dic 2024
Familias
4 valoración
4.5/5
Fabuloso
Fecha de publicación: 27 ene 2025
Water shower handle missing parts, water keep flow out like crazy. Also green dirt on the window so basically no view to enjoy. Other than that everything was perfect, they have a pillow menu so you can choose which pillow you want. Nice decoration too at lobby.
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Respuesta del alojamiento: Thank you for your feedback! We're sorry to hear about the shower handle issue and the window condition. Your comments will be shared with our team for immediate improvement. We're glad you enjoyed the pillow menu and lobby decor! Hope to welcome you back for an even better stay.
adiismadi
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: dic 2024
Parejas
9 valoración
4.2/5
Muy bueno
Fecha de publicación: 14 ene 2025
Good hotel and good variety of breakfast...the room I think must do renovation to be better hotel in KB...
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Respuesta del alojamiento: Thank you for your feedback! We're glad you enjoyed the breakfast variety. Noted on the room renovation—your input helps us improve. Hope to see you again soon!
Mamakimchi
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: ene 2025
Personas en viajes de negocios
3 valoración
5.0/5
Excepcional
Fecha de publicación: 10 feb 2025
Awesome place for staycation. ❤️. The staff are friendly and easily approach.
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Respuesta del alojamiento: Thank you for your feedback! We're delighted to hear that you enjoyed your stay. Hope to welcome you again soon!
Rosmira Edora
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: dic 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 27 ene 2025
All good, dobi nearby only, if hungry also can easily buy food nearby also
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Respuesta del alojamiento: Thank you for your feedback! We're glad you enjoyed our hotel. Hope to welcome you again soon!
Noor Naslinda
Habitación triple familiar
Fecha de estancia: nov 2024
Familias
4 valoración
4.0/5
Muy bueno
Fecha de publicación: 1 ene 2025
This hotel is located quite centrally, close to a lot of Kota Bharu attractions and it was picked as it is easy to reach HUSM from here. The room itself is dated but clean. However, the hallway of my floor which was at the 16th floor was mouldy with some roof leaking. Hope that gets repair soon. Staff were all friendly and helpful. The winning point for this hotel is the breakfast. Absolutely delicious and so many Malaysian delicacies and East Coast speciality like Nasi Dagang, Nasi Kerabu, Kacang Pool, kuih akok and a lot more. It had to be one of the best hotel's breakfasts menus that I had ever experience and taste. Hope the chef stays on.
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Usuario invitado
Habitación Deluxe con cama extragrande (para no fumadores)
Fecha de estancia: oct 2024
Personas en viajes de negocios
56 valoración
4.7/5
Fantástico
Fecha de publicación: 24 nov 2024
Good hotel. Large room with good bed. Smart tv with youtbe and netflix. Free parking at the basement. Just hot water not so hot and aircond not too cold
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