Silversand Resort

Overall the hotel has certainly fallen over the past 3 years and it’s pretty sad to see this happen, if you’re a single traveler or a couple I would recommend but I couldn’t recommend the hotel to families in its current state. Management: Great management they listen to complaints, they are responsible and try to solve all issues. Sadly the management don’t have so much to work with these days. General staff: A large percentage of the staff are Cambodian and living in limbo with the current issues between both countries. With the exception of one or two Cambodian staff most are either depressed and miserable or damn right rude, unhelpful and disrespectful. (The floor manager explained this himself) Rooms: Nice and simple rooms the do the job but aging fast. The rooms look good but are not high quality materials and it shows the labor and material quality is low and cheap. Showers have virtually no pressure when the hotel is busy and the water won’t reach higher than luke-warm. Location: I have to say it’s one of the best locations on the island when considering location and facilities and I guess this is their main selling point. They have shops, bars, restaurants, coffee shop and more. Patrons: Most of the year the majority of visitors are going to be Tha and Asian, they are respectful, they have manners and they will be great to holiday alongside. During Christmas to New Year there were too many rude Europeans especially Swedish tourists, these tourists camped and took over large areas of the bar and restaurants, they moved around furniture, they were rude and disrespectful to other tourists leaving trash noise and mess wherever they visited. (Staff and management ignored) Note: This used to be a great hotel and I have continuously visited over the past several years. Unfortunately I have begun to see a degradation of the hotel, the attitude towards western tourists (due to poor behavior of westerners) as well as issues related to the diplomatic issues between Cambodia and Thailand. I due hope this improves in the future. With new staff or new immigration laws as well as new investment into the hotel it could easily thrive once more.

Amazing hotel! The room was large and comfortable. Bathroom was nice and spacious. Had a nice balcony. The restaurant’s food is really delicious. The location was great with a private beach. You can rent a scooter and go around the island. I will stay here again definitely. It has a nice nightlife atmosphere, they have a dj on with good music although it can get really loud so I recommend that if this is an issue to ask for a room farther away from the beach.

Myself, my partner and all my friends got terrible food poisoning from eating the breakfast and lunch here. Would not recommend. Ruined an otherwise lovely trip.

Traveling to Thailand during the low season is honestly not worth it due to the constant rain. The cleanliness of the beach left much to be desired, and the hotel breakfast was quite poor. We often felt like we were bothering the staff rather than being welcomed. They weren’t attentive to whether guests needed anything or lacked something. We even visited a local clinic, and they wanted to charge us 2,200 THB just for calling a doctor and speaking over the phone. It also felt like the only thing that really mattered to the staff was the tip you might leave. All in all, we don’t think we’ll be coming back.

The room was clean but the bathroom had a lot of mold. The view from room number 46.

We liked it. It's a great hotel. good breakfasts. very friendly reception.