Hatobamachi 2-1, Chuo Ward, Kobe City, Hyogo Prefecture, 650-8560, JapanVer datos del hotel
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Valoraciones de usuarios
9.1/10
Fabuloso
641 valoración
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Valoraciones reales
Ubicación9.2
Instalaciones8.9
Servicio9.2
Limpieza9.2
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Todos los comentarios(641)
Valoraciones positivas(623)
Valoraciones con fotos/vídeo(237)
Habitaciones grandes(69)
Desayuno estupendo(67)
Ofrece servicio de recogida/transporte(62)
Fantásticas vistas al mar(54)
Estupendo para niños(18)
Buffet fantástico(12)
Cerca de la playa(9)
Lujoso(7)
Valoraciones negativas(18)
Happyaroundtheworld
Habitación Deluxe Twin en piso auténtico
Fecha de estancia: feb. 2025
Familias
28 valoración
10/10
Excepcional
Fecha de publicación: 9 mar. 2025
A perfect site to eat, drink, play golf and shop in Kobe. It’s close to everything and the views of the Kobe Port are just magnificent. Most important, the hotel is well managed, the rooms are spacious and the breakfast is so richly prepared that you wouldn’t be bored even staying there for one week! Will go back.
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Respuesta del alojamiento: この度は、数あるホテルよりホテルオークラ神戸をお選びいただき誠にありがとうございました。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
TAEMIN
Habitación estándar para 3 personas, planta principal, no fumadores
Fecha de estancia: ene. 2025
Personas que viajan solas
1 valoración
10/10
Excepcional
Fecha de publicación: 23 feb. 2025
It was a hotel with a beautiful night view. What was most satisfying was the attitude of the staff, who always responded with a smile and took good care of detailed requirements. It was the best experience without disqualification reasons.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Josephine
Habitación estándar, planta principal, no fumadores
Fecha de estancia: nov. 2024
Parejas
5 valoración
8.0/10
Muy bueno
Fecha de publicación: 18 dic. 2024
The view is beautiful especially the sun rise reminds us that the mercy of the living God never cease. Amen🙏
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Respuesta del alojamiento: この度は、数あるホテルよりホテルオークラ神戸をお選びいただき誠にありがとうございました。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
Li An
Habitación asignada al azar
Fecha de estancia: nov. 2024
Familias
2 valoración
10/10
Excepcional
Fecha de publicación: 5 mar. 2025
It was an amazing trip with good experience. The location was great
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Marivic Nishimura
Habitación Estándar en Piso Auténtico(cama doble grande)
Fecha de estancia: sep. 2024
Parejas
1 valoración
10/10
Excepcional
Fecha de publicación: 23 oct. 2024
This is our 2nd time to stay in okura and as expected i love this place and the staff is amazing. We definitely stay here again
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Respuesta del alojamiento: Thank you for always choosing the Hotel Okura Kobe over other hotels. We look forward to welcoming you back again.
Usuario invitado
Habitación Deluxe con Cama Queen Size en Piso Auténtico, No Fumadores
Fecha de estancia: mar. 2025
Familias
1 valoración
9.0/10
Fabuloso
Fecha de publicación: 10 abr. 2025
I like the service here , all staff very kind and welcome for service . Recommended to come here stay
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Respuesta del alojamiento: Thank you very much for staying at Hotel Okura Kobe.We will continue to strive to improve our services.All of our staff look forward to welcoming you back to our hotel.
Loretta HL Chan
Habitación deluxe (2 camas), planta principal, no fumadores
Fecha de estancia: sep. 2024
Familias
1 valoración
9.0/10
Fabuloso
Fecha de publicación: 10 dic. 2024
Very professional and helpful. Clean and good food. Fantastic view.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels available. We look forward to welcoming you again.
Usuario anónimo
Habitación estándar para 3 personas, planta principal, no fumadores
Fecha de estancia: dic. 2024
Familias
27 valoración
7.5/10
Fecha de publicación: 20 ene. 2025
Great that the hotel has shuttle bus service from Sannoymiya station, and the service is fantastic. It was hassle free and easy to get to the hotel. Other services were great as well, however, the laundry service was less than great. There are not enough washing machines for the size of the hotel, and many guests are always queuing for the washing machine. Also, the bell captain is inconsistent with the way of managing the laundry queue. Sometimes, there is a waiting list for guests to register on, while other times, there is a need to wait in person for the key to be available.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Usuario invitado
Habitación estándar (cama doble grande), planta principal, no fumadores
Fecha de estancia: dic. 2024
Familias
8 valoración
10/10
Excepcional
Fecha de publicación: 20 ene. 2025
Hotel located at convenience place near Railway station.
Variety of food in breakfast buffet are great.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Stan Zh
Fecha de estancia: dic. 2024
Familias
25 valoración
8.5/10
Muy bueno
Fecha de publicación: 4 ene. 2025
There was a small dry blood stain and a hair on the pillow when we first went into our room. The hotel is dated but the service was great. Breakfast was good also.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Lawrence
Habitación deluxe (2 camas), planta principal, no fumadores
Fecha de estancia: nov. 2024
Familias
3 valoración
8.5/10
Muy bueno
Fecha de publicación: 29 dic. 2024
Fantastic view of the harbor from the hotel room, which is located next to a water front park. The hotel is a bit classic but clean and reasonably comfortable. It was a pleasant stay for my family on our one day visit to Kobe.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Step_step
Habitación deluxe para 3 personas, planta principal, no fumadores
Fecha de estancia: nov. 2024
Familias
12 valoración
10/10
Excepcional
Fecha de publicación: 4 ene. 2025
Excellent location near the bay area, warm and helpful services, good facilities with well maintenance.
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.
Norman
Fecha de estancia: may. 2024
Personas que viajan solas
4 valoración
6.0/10
Fecha de publicación: 27 jun. 2024
Hotel Okura is very prestigious place with Japanese emperor frequently visited. One of the big conglomerates Pre world war 2. 1 year ago, Japanese emperor had visited Okura Kobe. However, it has been subpar to say the least and overpriced.
Cleanliness (Stains in a lot of spots)
As you can see from the photo. There were stains at bathtub. When I asked the front, they said it is inevitable due to how long it has been used. Even the washroom inside Okura had stains and dust, which is very concerning considering it’s price point
Location (Good for sea views but bad for tourism, walking and traveling)
The location for sea view is amazing and it’s near haborland and BeKobe. However, Meriken-Oriental park also offer the same sea view + direct port for ferry with same price point and better cleanliness.
The big problem with its location is it is far from everywhere else. Some tourist spots such as Kitano Ijinkan, sanomiya city center, waterfalls and herb garden. The JR is at Shin-Kobe which is around 15min taxi. Walking is pain the ass, as front entrance is only for cars, in order to walk, you need to go through one of the three sub-entrances, which requires you taking elevator or walking stairs
The location is not bad but there are hotels with better location such as ANA Crowne Plaza Kobe.
Directly under the shinkansen, 5 min walk (one street) from kitano ijikan and one straight line to waterfall and herb garden. The service was also fantastic.
Service (Amazing, but can’t really speak English)
The only thing going for the hotel with this price point was its service. Everyone was really kind and helpful, very professional. I have seen several times staffs were struggling with English speakers but aside it’s amazing.
Amenities. (It got the regular stuff but lacking minor stuff like weight scale, free newspaper etc which gets offered at same price point)
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Thanaporn
Habitación deluxe para 3 personas, planta principal, no fumadores
Fecha de estancia: ago. 2024
Familias
1 valoración
10/10
Excepcional
Fecha de publicación: 17 sep. 2024
View from the room..... very beautiful
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Respuesta del alojamiento: 非常感謝您在眾多酒店中選擇神户大倉酒店。我們期待您的再次光臨。
Usuario invitado
Fecha de estancia: sep. 2024
Personas en viajes de negocios
36 valoración
9.0/10
Fabuloso
Fecha de publicación: 23 oct. 2024
We took room with a view on floor 33 . The view is good . Room carpet was really dirty we asked to change room and they say since it is fully booked they can just try to clean - after cleaning it was better but still some big stains where there
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Respuesta del alojamiento: Thank you very much for choosing Hotel Okura Kobe from among the many hotels. We look forward to welcoming you again.