Kobe Meriken Park Oriental Hotel

Valoraciones de Kobe Meriken Park Oriental Hotel

Kobe Meriken Park Oriental Hotel

5-6 Hatobacho, Chuo Ward, 650-0042 Kōbe, Prefectura de Hyōgo, JapónVer datos del hotel
Kobe Meriken Park Oriental Hotel
Kobe Meriken Park Oriental HotelKobe Meriken Park Oriental HotelKobe Meriken Park Oriental Hotel
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Valoraciones de usuarios

9.1/10
Fabuloso
1348 valoración
Valoraciones verificadas
Ubicación9.3
Instalaciones8.8
Servicio9.0
Limpieza9.1
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Todos los comentarios(1348)
Valoraciones positivas(1306)
Valoraciones con fotos/vídeo(661)
Desayuno estupendo(245)
Ofrece servicio de recogida/transporte(214)
Fantásticas vistas al mar(184)
Conveniente para ir de compras(46)
Buffet fantástico(32)
Lujoso(17)
Buen restaurante(17)
Toallas aceptables(15)
Valoraciones negativas(42)
Sophiahuangzilan
Habitación semi doble con vista al norte
Fecha de estancia: jun 2026
Familias
27 valoración
10/10
Excepcional
Fecha de publicación: 7 jul 2026
The hotel services was excellent, but the room is bit old, location is just located heart of Kobe. ( just opposite of port of Kobe Tower) And breakfast was great
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We sincerely appreciate you taking the time to share your feedback on your stay.We were delighted to read your kind words of praise regarding our staff’s service. We are also very pleased to hear that you enjoyed the unique location overlooking Kobe Port and were satisfied with our breakfast.However, we apologize for not meeting your expectations regarding the room amenities, as you mentioned they felt dated. While some issues are difficult to resolve immediately, we are committed to ongoing maintenance and upkeep of our facilities to create an environment where you can enjoy an even more comfortable stay.We will continue to strive to be a hotel that satisfies all our guests, making further efforts to improve both our service and facilities.We hope you will choose the Kobe Meriken Park Oriental Hotel again the next time you visit Kobe. Our entire staff looks forward to welcoming you.
Dot2 C
Habitación Doble Moderada con Vista Oeste +1 Cama Extra
Fecha de estancia: may 2026
Familias
13 valoración
9.5/10
Fantástico
Fecha de publicación: 17 jun 2026
Nice hotel with very good location. Right at the waterfront. Triple share room with enough space for luggage. The view was amazing
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We are also delighted to receive your kind words regarding our location and the waterfront views. Our entire staff is relieved to hear that you were able to enjoy the expansive views unique to a location surrounded by the ocean.We are especially pleased to hear that you had a comfortable stay in the triple room. We were also delighted to read that you were satisfied with the space provided for your luggage.We will continue to strive to improve our services so that we can provide all our guests with a pleasant stay.We hope you will choose to stay with us again the next time you visit Kobe. Our entire staff looks forward to welcoming you back.
Dennis Lee Wei jie
Habitación estándar con 2 camas individuales
Fecha de estancia: may 2026
Parejas
41 valoración
8.5/10
Muy bueno
Fecha de publicación: 17 jun 2026
Nice hotel but need renovation or refurbishment. Hotel was located near to the port, view from our room was fantastic. The breakfast was very nice, they even serve beef burger and fresh orange juice. Lobby lift area has a very good smell. Hotel has private car park with a rate of 1700 yen per day if not mistaken.
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We were also delighted to read your kind words of praise regarding the view from your room, the breakfast, and the scent in the lobby. It is a great source of encouragement for our entire staff to know that you enjoyed the views unique to our harborfront location and our carefully crafted breakfast.At the same time, we would like to express our sincere gratitude for your valuable feedback regarding the need for facility upgrades and renovations. We take your comments seriously and will use them as a reference for future improvements to our facilities.We also thank you for using our parking lot. We will continue to strive to create an environment that offers an even more comfortable experience for our guests.We remain committed to being a hotel that satisfies all our guests and will continue to improve both our services and facilities. We would be delighted if you would choose to stay with us again the next time you visit Kobe.Our entire staff sincerely looks forward to welcoming you back.
Usuario invitado
Standard Double South View Non Smoking
Fecha de estancia: may 2026
Viaje en solitario
8 valoración
10/10
Excepcional
Fecha de publicación: 9 jun 2026
The hotel is quite old, but the view is magnificent, the beds are comfortable, amenities are sufficient. Overall a very comfortable stay.
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We would also like to express our sincere gratitude for sharing your feedback on your stay.Thank you for your valuable comments regarding our facilities. We take your feedback seriously and will use it to improve and maintain our services in the future.We were delighted to read that, despite these challenges, you were satisfied with the view, the comfort of the bed, and the amenities. Furthermore, your comment that you had a “very comfortable stay” is the greatest encouragement to our entire staff.We will continue to strive to improve our services so that everyone can enjoy a pleasant stay at our hotel.We look forward to welcoming you back.
ArmApisit
Habitación Doble Estándar con Vista Oeste
Fecha de estancia: abr 2026
Parejas
1 valoración
10/10
Excepcional
Fecha de publicación: 15 may 2026
Really enjoyed my stay here. The hotel was beautiful, clean, and the view was amazing. Would definitely come back again.
Traducir
6/13
Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We would also like to express our sincere gratitude for your heartwarming feedback.We were delighted to read that you thoroughly enjoyed your stay. The entire staff is deeply honored to have received your compliments regarding the hotel’s cleanliness and views.Your comment that you “would definitely like to stay with us again” is the greatest encouragement for us. We will continue to strive to improve our service so that we can provide all our guests with comfortable and memorable stays.Please be sure to stay with us at the Kobe Meriken Park Oriental Hotel the next time you visit Kobe.All of our staff look forward to welcoming you back with all our hearts.
Catherine Lum
Habitación Twin Confort con Vista Oeste
Fecha de estancia: abr 2026
Viaje con amigos
3 valoración
10/10
Excepcional
Fecha de publicación: 5 jun 2026
I had a wonderful stay at this hotel. The staff were exceptionally polite, friendly, and always willing to help with any request. The hotel was very clean, well-maintained, and comfortable throughout my stay. The view from the hotel was absolutely beautiful and made the experience even more memorable. The food was also excellent, with a great variety of delicious dishes. Overall, everything exceeded my expectations, and I highly recommend this hotel to anyone looking for a pleasant and relaxing stay.
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental.All of our staff were delighted to read that you seemed satisfied with your stay. We sincerely appreciate your kind words regarding our staff’s service. We are also deeply honored by your praise for the cleanliness and comfort of our hotel.We are especially pleased to hear that you enjoyed the view of Kobe Port from your room and throughout the hotel. We are delighted that our hotel’s unique location helped make your stay a memorable one.Furthermore, your comments regarding your satisfaction with the dining experience are a great source of encouragement for our restaurant staff.Hearing that your experience “exceeded your expectations” is our greatest joy. We will continue to strive to further improve our service so that all our guests can enjoy a comfortable and relaxing stay.We hope you will return to the Kobe Meriken Park Oriental the next time you visit Kobe. Our entire staff looks forward to welcoming you back.
Ice Cream Soda
Habitación Doble Moderada con Vista Oeste +1 Cama Extra
Fecha de estancia: abr 2026
Familias
26 valoración
9.5/10
Fantástico
Fecha de publicación: 28 may 2026
Staying 2 night in the hotel , hotel lobby my look abit dated. Rooms are spacious for Japan hotel standard. Hotel provide daily skin care and there is an ice machine on every floor. It also provide shuttle bus in every 15 min to your ne of the station. Shopping mall in 10-15 minutes walking distance we took a taxi from The shopping mall cost 1000yen. Breakfast from the hotel are impressive .
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We are delighted to hear that you enjoyed your two-night stay. We are especially pleased that you were satisfied with our facilities, including the spacious guest rooms, our daily skincare service, and the ice machines on each floor. We also appreciate your feedback regarding the shuttle bus from the station and access to the surrounding area. We hope these services helped make your stay more comfortable.However, we note that you felt the lobby was a bit dated. We will take this valuable feedback into consideration as we maintain and improve our facilities in the future.Furthermore, your comment that breakfast was “wonderful” is a great encouragement to our restaurant staff. We will continue to strive to provide all our guests with a comfortable and satisfying stay.The entire staff looks forward to welcoming you again the next time you visit Kobe.
Usuario invitado
Habitación semi doble con vista al norte
Fecha de estancia: abr 2026
Parejas
14 valoración
9.5/10
Fantástico
Fecha de publicación: 25 may 2026
Have to praise the balcony. However, the hotel was a little bit outdated. I have nothing bad to say about it , but currently it’s not longer5 star hotel it used to be.
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We are also delighted to hear that you enjoyed the view and the sense of openness from the balcony.However, we sincerely apologize that our facilities and the overall impression of the hotel did not fully meet your expectations. Although our facility has welcomed many guests over the years, we will continue to strive to maintain our facilities and improve our services so that you can enjoy a comfortable stay.Thank you very much for sharing your valuable feedback.We would be delighted if you would consider staying with us again the next time you visit Kobe.
Usuario invitado
Habitación Estándar con Vista Este(cama doble grande)
Fecha de estancia: mar 2026
Parejas
5 valoración
9.5/10
Fantástico
Fecha de publicación: 21 abr 2026
Next to the spot, but a bit far away from station. There are 2 big malls next to the hotel. The view is extremely great sea view and the price is reasonable. However, nobody answer my room service.
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Respuesta del alojamiento: Thank you very much for choosing to stay at the Kobe Meriken Park Oriental.We would like to express our sincere gratitude for taking the time to share your feedback regarding your stay.We were delighted to read that you were satisfied with the access to tourist attractions, the nearby shopping facilities, the ocean views, and the rates. We are relieved to hear that you had a comfortable stay.However, we are deeply sorry for the inconvenience and trouble caused by the lack of response to your room service request. We sincerely apologize for failing to meet your expectations despite your consideration of our hotel. We have shared your feedback with the relevant departments and will strive to ensure a more prompt and reliable response in the future.We remain committed to making this a hotel where all guests can enjoy a comfortable stay, and we would be honored if you would give us another chance to make amends the next time you visit Kobe.We sincerely look forward to welcoming you back.
Usuario invitado
Habitación estándar con 2 camas individuales
Fecha de estancia: mar 2026
Parejas
7 valoración
8.0/10
Muy bueno
Fecha de publicación: 10 abr 2026
For others considering this hotel. They have a shuttle service running from Sanomiya station twice hourly up to 23:00 that we didn’t know. Making use of the shuttle knowing they provided it before hand would benefit the stay
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We would also like to express our sincere gratitude for your valuable feedback regarding the shuttle bus service.We apologize for any inconvenience caused by our insufficient communication.We should have provided clear information about the shuttle bus in advance to ensure a more comfortable experience for our guests.We will use your feedback to improve our communication and provide clearer information in the future.Thank you very much for your valuable feedback.We hope you will choose to stay with us again in the future.
KGHC
Habitación doble estándar con vista al este
Fecha de estancia: feb 2026
Viaje con amigos
11 valoración
9.0/10
Fabuloso
Fecha de publicación: 7 abr 2026
Its not a new hotel but the massive balcony by the sea is awesome. very spacious and super comfortable bed. good AC. parking was within the hotel. free welcome drinks for all guests from 2pm, including sparking wine. breakfast selection was HUGE! with fresh orange juice machine, fresh made burgers, dount rack and loads more!
Traducir
6/8
Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.While our hotel is by no means a new establishment, we are delighted to hear that you were satisfied with the ocean-view balcony, the spaciousness of your room, and the comfort of the bed. We are also relieved to hear that you had no issues with the air conditioning or parking.Furthermore, we are delighted to hear that you enjoyed our welcome drinks and breakfast, including the fresh orange juice, freshly made hamburgers, and donuts.We will continue to strive to provide a satisfying stay for all our guests, so please do stop by again the next time you visit Kobe.All of our staff look forward to welcoming you with open arms.
Joliew
Habitación estándar con 2 camas individuales
Fecha de estancia: abr 2026
Viaje con amigos
4 valoración
9.0/10
Fabuloso
Fecha de publicación: 21 may 2026
Shuttle bus will be convenient for the distance.
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We would also like to express our sincere gratitude for your feedback regarding access to the hotel.As you mentioned, the shuttle bus is indeed convenient given the distance, and we operate it to ensure a comfortable journey for all our guests. We are delighted to hear that it was helpful to you.We will continue to strive to make your stay with us even more enjoyable.All of our staff look forward to welcoming you back.
Usuario invitado
Habitación doble estándar con vista al este
Fecha de estancia: nov 2025
Parejas
3 valoración
6.5/10
Fecha de publicación: 18 dic 2025
The hotel offers free wifi only inside the room. When you step outside your room, there is no free wifi in the lobby or even in the corridors outside your hotel room. There us a free shuttle service to Sannomiya. View outside our room is nice though.
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Respuesta del alojamiento: Thank you very much for choosing to stay at the Kobe Meriken Park Oriental Hotel.Regarding our complimentary Wi-Fi, we sincerely apologize for any inconvenience caused as it is currently available only within guest rooms and not in the lobby or hallways outside guest rooms. We will use your feedback as a reference for future service improvements.We also appreciate your use of our complimentary shuttle service to Sannomiya. We hope it facilitated your travel during your stay.We are especially delighted to hear that you enjoyed the view from your room. The panoramic vista of Kobe's sea and cityscape is one of our hotel's greatest attractions.We will continue striving to provide an even more comfortable stay. We sincerely hope you will visit us again when you come to Kobe.We look forward to welcoming you back.
Usuario invitado
Habitación semi doble con vista al norte
Fecha de estancia: may 2026
Parejas
83 valoración
10/10
Excepcional
Fecha de publicación: 13 jul 2026
It’s so nice to stay this hotel best location and view , food is nice and service are very good too , room are clean and quite
Traducir
Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.All of our staff were delighted to read your comment that your stay was “very comfortable.”We sincerely appreciate your satisfaction with our hotel’s unique location, views, dining, and service, as well as your kind words regarding the cleanliness of your room and the quiet surroundings.We will continue to strive to improve our services and maintain our facilities so that we can provide all our guests with comfortable and memorable stays.Please be sure to stay with us again the next time you visit Kobe. Our entire staff sincerely looks forward to welcoming you back.
Usuario invitado
Habitación Doble Moderada con vista al oeste
Fecha de estancia: may 2026
Familias
1 valoración
7.0/10
Fecha de publicación: 11 jun 2026
The scenery is nice, but the facilities are old, though well-maintained and acceptable. However, many amenities and supplies in the hotel rooms are labeled in Japanese, which is inconvenient for foreign tourists. This is something that needs significant improvement for a truly international hotel.
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Respuesta del alojamiento: Thank you very much for staying at the Kobe Meriken Park Oriental Hotel.We also sincerely appreciate you taking the time to share your feedback with us.We are delighted to receive your kind words regarding the view. However, we sincerely apologize for any inconvenience caused by the outdated facilities. We also appreciate your understanding regarding our daily maintenance efforts.Furthermore, we sincerely apologize for the inconvenience caused by the fact that the labels for amenities and supplies in the guest rooms were primarily in Japanese, which demonstrated a lack of consideration for our international guests. As you pointed out, we take this seriously as an important issue that we must address as an international hotel. Going forward, we will strive to create an environment where you can enjoy a more comfortable stay, including by strengthening our multilingual support.We remain committed to improving our services with the goal of becoming a hotel that satisfies all our guests.We would be delighted to welcome you again in the future.