Valoraciones de Radisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear GuestThank you for taking the time to share your feedback with us.We are pleased to hear that you appreciated our convenient location close to Zurich Airport and found the surrounding facilities useful during your stay. We also appreciate your comments regarding the facilities and will take them into consideration as we continue to improve our guest experience.Thank you as well for sharing your helpful tip about following the airport signage—it will certainly be useful to future guests.We hope to have the pleasure of welcoming you again on your next visit to Zurich.Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear Guest,Thank you so much for your outstanding review! We’re thrilled to hear that you had a perfect experience and that Valentina made such a positive impression. Your kind words mean a lot to us and will be shared with her.We look forward to welcoming you back soon!Warm regards,Afzaal SikanderFront OfficeRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Estimado huésped: ¡Muchas gracias por su maravillosa reseña! Nos complace saber que disfrutó de su estancia con nosotros y que nuestras instalaciones, la limpieza y la proximidad al aeropuerto fueron de su agrado. Nos alegra saber que nuestras instalaciones cumplieron con sus expectativas. Sus amables palabras nos motivan a seguir brindando un servicio excelente. ¡Esperamos darle la bienvenida nuevamente en su próxima visita! Atentamente, Afzaal Sikander Recepción Radisson Blu Hotel Zurich Airport

Respuesta del alojamiento: Dear Guest,Thank you very much for your outstanding review and perfect score!We are delighted to hear that you found our hotel the perfect and convenient place to stay. Our direct sheltered access from the airport terminals is indeed a great advantage, especially when travelling with luggage or during less favourable weather.We truly appreciate your kind feedback and look forward to welcoming you back on your next visit to Zurich!Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear VeejayThank you for sharing your feedback and for rating your stay with us so positively.We are delighted that you appreciated our convenient location close to the airport and the surroundings of the hotel. At the same time, we are sorry to hear that you found your stay very expensive and that the overall value did not fully meet your expectations.We truly appreciate your comments regarding our amenities, cleanliness, and service, and will take them into consideration as we continue to improve our guest experience.We hope to have the pleasure of welcoming you back to the Radisson Blu Hotel Zurich Airport and providing you with an even more satisfying stay.Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear KhalilThank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our staff friendly and helpful. It’s great to know that our location and facilities met your expectations.Your kind words motivate our team to continue delivering excellent service, and we look forward to welcoming you back on your next visit.Warm regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share such detailed feedback. We are truly sorry that your experience with our room service and housekeeping fell so far below the standard you should expect from us.We sincerely apologize for the way the extra bed was delivered to your room. We fully understand how upsetting and frightening the loud impact must have been, particularly for your child. Regardless of the circumstances, our team should always handle equipment carefully and interact with guests in a professional and considerate manner.We are equally sorry that only one bath towel was provided for a room occupied by three guests after housekeeping service. This was an oversight that should not have occurred, and we understand your frustration with having to deal with such a basic issue during your stay.Your comments will be shared with our Housekeeping and related teams so that we can reinforce the importance of careful handling, attention to detail, and professional guest service.At the same time, we are very pleased to hear that our Front Desk colleague made a positive impression. We will certainly pass on your kind words to him. It is always encouraging to know when a team member has provided the warm and professional service we strive to offer.Thank you again for your honest feedback. We sincerely hope we can learn from your experience and ensure that future stays are more comfortable and welcoming for our guests.Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear PhenyaThank you for your review and for rating your stay so positively. We're delighted to hear that you found our location convenient and easy to access from the airport. It's especially wonderful to know that our team was able to accommodate you with an early check-in and that their hospitality made a positive impression.We're also pleased that you enjoyed the quiet room and had a restful night's sleep. Your kind comments about our staff, comfort, and overall experience are greatly appreciated. We hope to welcome you back again on your next trip!Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear GuestThank you for taking the time to share your detailed feedback.We are pleased to hear that you appreciated our convenient airport location. However, we are truly sorry to learn about the maintenance and service issues you experienced during your stay.Please accept our sincere apologies regarding the broken flush, the empty hand soap upon arrival, and especially the lack of hot water in the early morning. We fully understand how frustrating and inconvenient this must have been, particularly in a room that should have met your expectations in every aspect. It is also disappointing to hear that the issues reported were not resolved promptly and that you did not receive the level of communication and care you deserved.Your comments have been shared with the relevant teams to ensure that both our maintenance response procedures and guest service standards are reviewed and improved. We also regret that you did not feel fully comfortable walking to the terminal early in the morning, as guest safety and comfort are very important to us.We appreciate your honest feedback, as it helps us identify where we need to do better. We hope to have the opportunity to restore your confidence in a future stay.Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback and for highlighting our convenient location close to the airport and our spacious rooms. We are pleased to hear that these aspects made your late-flight stay more comfortable.We are sorry, however, that our amenities and service did not fully meet your expectations. We take your feedback seriously and will share it with the relevant teams as we continue working to improve our guests’ experience.We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay.Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear GuestThank you for sharing your feedback. We’re glad to hear that you appreciated our convenient location, the spacious room, and the quiet atmosphere.We apologize for the issues with the lighting and the weak shower water pressure. Your comments are very helpful, and we will review both areas to see how we can improve the guest experience.We appreciate your honest feedback and hope to have the opportunity to provide an even more comfortable stay in the future.Kind regardsChiara Alessandra ConidiRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear GuestThank you very much for taking the time to share your detailed feedback. We are glad to hear that you enjoyed our convenient location within the airport, the beautiful hotel, and the friendly service at our lobby bar.At the same time, we sincerely apologize for the issues you experienced during your stay, particularly the lack of hot water in your room and the difficulty reaching reception for assistance. We also regret that our front desk staff did not provide the level of friendliness and welcoming service you expected. Please be assured that we have shared your comments with our management and relevant teams to address these concerns and improve the overall guest experience.We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future, providing a seamless and comfortable stay.Kind regards,Chiara Alessandra ConidiRadisson Blu Hotel, Zürich Airport

Respuesta del alojamiento: Dear Guest,Thank you very much for your wonderful review! I’m delighted to hear that you enjoyed your stay.Warm regards,Afzaal SikanderFront OfficeRadisson Blu Hotel, Zurich Airport

Respuesta del alojamiento: Dear Guest,Thank you very much for your wonderful review! I’m delighted to hear that you enjoyed your stay.Warm regards,Afzaal SikanderFront OfficeRadisson Blu Hotel, Zurich Airport