RIHGA Royal Hotel Kokura

Very good hotel with a nice scenery. Close to the JR station. I will come next time directly from Fukuoka airport by JR instead of driving.

Very good hotel, try them before In Kyoto now second time. Great chain brand and hotel is located in good location

We stayed here for 2 nights with breakfast included. The room was clean and buffet breakfast options were very good. Easy access to everywhere as it is near the Kokura station. Would definitely stay again.

Great Location in Kokur. Near the rail station with perfect facilities. Servals shopping centre near the hotel, so poor we had a delayed flight when we are here. Most of the staff are very friendly and helpful, but it also seems one or two individuals are not.

good hotel good breakfast clean and warm professional staff

Reception at 4 pm was slow and it was necessary for several guests to wait for the two reception people even though they had three other people greeting guests. The nearby Shinkansen station provides easy access to the hotel which is an easy 5-10 minutes walk. Wifi worked well and the air conditioning was good especially in the cold weather. Rooms are a good size and in good condition with above average views. House keeping was also good, though guests need to request daily services by placing a card on the room door otherwise daily service is not provided. The four lifts provided an efficient service. I didn’t have breakfast on this occasion but have had it in the past and it’s of a good quality and high standard. The staff are lovely and caring. The location is good being near the main Shinkansen station. Beyond the station there are shopping centres and street malls with a variety of restaurants and shops to meet most people’s needs. There are also many nearby restaurants that should suit most people’s cuisine, budget and type of food. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples and museums. Overall a pleasant stay and happy to visit again.

Hotel changed price on same day , when I request cancellation so I could just rebook the same room they refused , even the booking was just 1 hour before . Some shady pricing going on this hotel if you find cheap price it’s better to book . But I don’t like the way they refused to help the guest and just simple say it’s policy .. won’t stay because of their behaviour. The rooms are carpeted and many stains , doesn’t felt clean .

Very good location with quiet environments.  Staffs are nice. Need to ask for room cleaning.

The overall experience is nice. Staff at check-in was polite and very helpful. The room was clean and well maintained. The only deduction is that when there were banquets in the hotel, the parking was not enough. There should be reserved spaces based on the room guests who paid for parking.