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Valoraciones de usuarios
3.3/5
111 valoración
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Valoraciones reales
Ubicación3.2
Instalaciones3.2
Servicio3.4
Limpieza3.3
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Todos los comentarios(111)
Valoraciones positivas(8)
Valoraciones con fotos/vídeo(3)
Valoraciones negativas(3)
Usuario invitado
Habitación con cama grande (para no fumadores)
Fecha de estancia: sep 2022
Familias
1 valoración
1.0/5
Fecha de publicación: 13 sep 2022
When we first got to the room it was beyond gross. The carpets were not vacuumed and it smelled like cigarette smoke extremely bad. We do not smoke so we opened the window and headed down to talk about the room conditions. There was no one there to talk to so we waited a couple minutes and then headed out to get something to eat. We figured that when we got back we would talk about the conditions of the room. When we got back there was no one at the front desk again and we waited for a while. We went back up to our room and tried to turn on our TV but it did not work and we could not get ahold of anyone to help us with the TV. Finally after 30-45 minutes of fighting the TV we got it to turn on. We left Sunday morning and Monday morning when I checked my bank account I had a charge of $250.00 from Super 8. I called and spoke to the GM (so he told me) and he argued that they have proof of us smoking in the room. That they have towels that have ashes on it. That's funny because the towels were used to wash off our make up which turns to a black and gray color from the mascara. When I told the GM the towels were used to wash off our make up he told me I was a liar and that make up is brown and that he knows because he is an expert. I told him no my mascara is black and that the towels were used for that. He also said that there were ashes in the carpet. Well when we got there the housekeepers did not bother to vacuum the carpets so it was probably left over from the last smoking guests that stayed there. Again we do not smoke but apparently we have to pay for the guests before us who smoked in the room. I asked the GM to email me the proof of what they found in the room and he said the only was is that we would have to come down there and see it in person. I do not live in Kingman. I live in another city but he still refuses to send me the so called "proof" of what they have. Then he told me he had another phone ringing and that he did not have time for me and hung up on me.
Since we are traveling to Kingman every weekend for a while we WILL NOT BE STAYING IN THIS HORRIBLE BUG INFESTED PLACE!
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Aneta Byrd
Habitación (2 camas dobles), no fumadores
Fecha de estancia: ago 2022
Parejas
63 valoración
3.7/5
Fecha de publicación: 1 sep 2022
Great place to stay. The staff was helpful and very nice. Very clean room
Habitación con cama extragrande (para no fumadores)
Fecha de estancia: jun 2024
Otro tipo
14 valoración
4.2/5
Muy bueno
Fecha de publicación: 24 jul 2024
房間設施不錯吧
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Usuario anónimo
Habitación con cama grande (para no fumadores)
Fecha de estancia: ago 2023
11 valoración
4.0/5
Muy bueno
Fecha de publicación: 20 ago 2023
#valoración positiva #Me gustó (Limpieza de las superficies,Limpieza de las paredes,Decoración,Servicio de habitaciones,Actividades en los alrededores)