"En el momento de la llegada, ninguno de los códigos de inspección de 4-digit funcionaba. Después de 5 mensajes de voz entre ese joven caballero, yo mismo y mi querido amigo, Jen FINALmente nos llamó y nos culpaba por los números de código de entrada INCORRECT en Trip.com NO comunicando con el personal de Artelo (el hotel). En el hotel, el hotel se encuentra en una zona de 3 estrellas, donde se encuentran los alrededores de la ciudad. A continuación, para añadir insulto a la herida, la mañana siguiente despertamos hasta 10 vehículos de construcción en el parque de estacionamiento que trabajan en otro hotel construido a pies del lugar que estabamos y no se nos dijo que encontraríamos esta situación. En general, el hotel Artelo TOTALly LACKES el recurso de curvatura porque es sólo un gran parking con tope negro en frente del lugar y luego añadir en ruido de construcción, la experiencia global fue un gran desapontamiento! Nunca recomendaría este lugar a nadie, nunca!"

"Located just off the high street, this self-serve hotel was a really pleasant surprise for us. Our room (the Watch Maker) was tastefully updated and very clean. The king-sized bed was really comfortable and the bathroom was very spacious. The sitting room in the front of the suite was an added plus and provided a good vantage point to the street. Checking in and checking out was seamless. Well done to whoever runs this place!"

"Mixed feelings about the Bookhouse Hotel. The owners obviously tried but there were a lot of misses in the Secret Garden suite we occupied. The main space, out of which the kitchenette, bathroom, lounge, and second bedroom are accessed is a bedroom! Still can't get my head why they didn't make it the lounge... this means that for anything I wanted or needed (a tea, resting in the lounge, using the bathroom...), I had to go through my elderly friends' bedroom... Other "not-thought-through" details: no switch by the bed in the main bedroom for the reading lights. You have to get back up. No space for a glass of water at night by the bed. No hanging space in the main bedroom. Rooms are noisy, which I don't mind personally but may bother others. Finally, as advertised on the website, the rooms are not ADA compliant. They are also not suitable for people with reduced mobility. However, when my friend called to check how practical/impractical the suite was, the staff didn't specify there were steps to the bathroom and kitchenette too, or no anti-slip mat in the bathroom. It would have been the staff volunteered a bit more information in response to my friend's inquiry so they could make an informed decision. Otherwise, the beds are comfy, the toiletries nice, the towels thick, and the overall atmosphere very pleasant."