Ni Hao Hotel (Ancient City of Kashgar Scenic Area)

This hotel is great! It’s in a great area. The staff are friendly and provide awesome service! They even offered to do my laundry for me free of charge even though the laundry facility is set up as a 24 hour self service facility. I really appreciated that because I was busy on the day I checked in and would’ve had to do my laundry late at night if they were not willing to do this. I stayed here for one night and did not have any clean clothes for the next day. The rooms are clean. I booked a non smoking room and was provided me without any issues. The room was also on a non smoking floor. The public areas of the hotel that I was in did not smell like cigarette smoke like many of them do in China. I have stayed at many hotels in China and even though I have booked non smoking rooms online for all of the hotels I stayed at, I did not receive one many times as those hotels didn’t have any, which I was not happy with.  The only recommendation I have for this hotel is to prohibit smoking entirely and strongly enforce it with consequences for guests if they haven’t done so yet. This would include all of their guest rooms. This would improve the overall guest experience, especially for non smokers. This is becoming more common in the hotel industry and would make the hotel more attractive to book than hotels in the area that allow smoking.

The best of this hotel is the front desk staffs, friendly and super helpful!!! Good service=airport pick up and drop off, washer and dryer available for guests. Location: across from ancient city East Gate, easy walk to. There are also many food & restaurant near by.

Room is big and clean. Very convenient and close to main attractions

Reception staff were very friendly and helpful. Room was very comfortable. Heating on the floor and in the bathroom during winter made it very cosy. Breakfast was cheap and good. Nice sweets at the lobby area too. The hotel staff also went through the hassle to help us to arrange airport pickup service even though we did not have a local phone number and there was some slight difficulty contacting us. will stay here again if we visit in future

Excellent hotel. Friendly services

Good location, good service, has washing machine free to use, very helpful. Best of all the front desk people helped me patiently when needed.