No. 9 1st Street, Longting District, Kaifeng, Henan, ChinaVer datos del hotel
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Valoraciones de usuarios
9.2/10
Muy bien
2597 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones verificadas
Ubicación9.2
Instalaciones9.1
Servicio9.0
Limpieza9.3
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Valoraciones positivas(2510)
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Cerca de la zona comercial(195)
Personal de recepción amable(184)
Conveniente para ir de compras(149)
Vistas exclusivas al lago(86)
Comida buenísima(65)
Piscina limpia(58)
Piscina estupenda(58)
Buffet fantástico(17)
Valoraciones negativas(87)
Usuario invitado
Habitación individual Suite ejecutiva
Fecha de estancia: dic 2025
Parejas
7 valoración
10/10
Excepcional
Fecha de publicación: 6 ene 2026
Room was very clean. Kudos to the room cleaner who was very organised and was very attention to detail. We were delighted to receive a complimentary plate of dessert and fruits.
The gym (fitness centre) was greatly equipped with dumbbells & benches, and weight training machines such as leg extension, lat pulldown, chest press, shoulder press, and cable machines! Not to mention the cardio equipments like treadmill, bike, elliptical machines. Really wonderful.
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Respuesta del alojamiento: 【一城宋韻半城水,湖光城色一樓收】感謝您下榻開封大宏喜來登酒店,並給出好評。酒店位於城市新區核心位置,酒店以168米建築高度刷新城市天際線,榮獲開封“十大新地標”稱號。高鐵開封北站及城市輕軌宋城路站分佈酒店附近,濱湖公園一街之隔,與萬達廣場交相輝映,靠近開封博物館、美術館等城市文化地標,去往清明上河園、大宋武俠城、開封府等熱門景點交通便捷。客房設計突顯宋風新韻,全部房型均配備獨立浴缸,套房內更有臨窗圓形浴缸,均設落地大窗,憑窗遠眺即可欣賞濱湖公園綺麗湖景或開封新區繁華城景。下榻即可免費體驗的室內恆温泳池位於5層,健身中心配備有氧與力量型訓練器材,瑜伽房等康體設施讓您在此舒展身心。真誠歡迎您的再次會聚。
5VS
Habitación deluxe (2 camas)
Fecha de estancia: nov 2025
Familias
22 valoración
9.0/10
Fabuloso
Fecha de publicación: 8 dic 2025
The location is good next to Wanda Plaza very easy to find something to eat. And good view too.
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Respuesta del alojamiento: 【八朝煙雲枕水眠,喜來登臨閲湖景】很高興您能感受到168米城市地標的獨特魅力!酒店位於城市新區核心位置,酒店以168米建築高度刷新城市天際線,榮獲開封“十大新地標”稱號。高鐵開封北站及城市輕軌宋城路站分佈酒店附近,濱湖公園一街之隔,與萬達廣場交相輝映,靠近開封博物館、美術館等城市文化地標。臨窗俯瞰時,無論是波光粼粼的湖景還是流光溢彩的城景,都是我們為您精心準備的"宋風畫卷"。期待在古都的四季更迭中,與您共賞更多美好時光!酒店將為您獻上開封手繪地圖,指引您沉浸遊覽!酒店交通便捷,驅車前往清明上河園、萬歲山武俠城僅需途徑東京大道,無需穿行狹窄小路,雙園之旅無需繁複規劃,入住酒店即可高效出行,輕鬆開啟古都探祕之旅。期待您有機會再次下榻!
Usuario invitado
Habitación Deluxe con cama grande
Fecha de estancia: sep 2025
Viaje de negocios
43 valoración
10/10
Excepcional
Fecha de publicación: 20 dic 2025
Good check-in experience!
The hotel boasts an elegant environment. The room is clean and cozy, with soft beddings and complete facilities. The front desk staff were warm and attentive, and the check-in process was swift. The breakfast was abundant and delicious, with a wide variety of choices. It's conveniently located, and both transportation and shopping in the vicinity are very convenient. I especially want to thank the staff for their thoughtful service, which made this stay extremely enjoyable. I will definitely choose this hotel again next time and strongly recommend it!
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Respuesta del alojamiento: 【東京夢華錄新章,城市地標湖畔立】很高興您能感受到168米城市地標的獨特魅力!酒店位於城市新區核心位置,酒店以168米建築高度刷新城市天際線,榮獲開封“十大新地標”稱號。高鐵開封北站及城市輕軌宋城路站分佈酒店附近,濱湖公園一街之隔,與萬達廣場交相輝映,靠近開封博物館、美術館等城市文化地標。臨窗俯瞰時,無論是波光粼粼的湖景還是流光溢彩的城景,都是我們為您精心準備的"宋風畫卷"。期待在古都的四季更迭中,與您共賞更多美好時光!酒店將為您獻上開封手繪地圖,指引您沉浸遊覽!酒店交通便捷,驅車前往清明上河園、萬歲山武俠城僅需途徑東京大道,無需穿行狹窄小路,雙園之旅無需繁複規劃,入住酒店即可高效出行,輕鬆開啟古都探祕之旅。
Usuario anónimo
Habitación Deluxe con cama grande
Fecha de estancia: mar 2025
Viaje de negocios
88 valoración
10/10
Excepcional
Fecha de publicación: 29 abr 2025
best value hotel. good breakfast. bath was very cozy. very close to restaurants.
Traducir
Respuesta del alojamiento: 【八朝煙雲枕水眠,喜來登臨閲湖景】感謝您下榻開封大宏喜來登酒店,酒店位於城市新區核心位置,酒店以168米建築高度刷新城市天際線,榮獲開封“十大新地標”稱號。高鐵開封北站及城市輕軌宋城路站分佈酒店附近,濱湖公園一街之隔,與萬達廣場交相輝映,靠近開封博物館、美術館等城市文化地標,去往清明上河園、萬歲山武俠城、開封府等熱門景點交通便捷。客房設計突顯宋風新韻,全部房型均配備獨立浴缸,套房內更有臨窗圓形浴缸,均設落地大窗,憑窗遠眺即可欣賞濱湖公園綺麗湖景或開封新區繁華城景。下榻即可免費體驗的室內恆温泳池位於5層,健身中心配備有氧與力量型訓練器材,瑜伽房等康體設施讓您在此舒展身心。真誠歡迎您的再次會聚。
Philip Lajos Christian
Suite ejecutiva, 1 habitación, 1 sala de estar
Fecha de estancia: nov 2024
Familias
12 valoración
9.5/10
Fantástico
Fecha de publicación: 16 ene 2025
A very good choice a bit outside of the city center, especially good for Western clients as well.
Nice walking area around !!!
Traducir
Respuesta del alojamiento: We are deeply grateful for your stay at Sheraton Kaifeng and your kind comments. Situated in the core of the new urban area, the hotel, with a height of 168 meters, refreshes the city skyline and has been honored with the title of "Top Ten New Landmarks" in Kaifeng. The Kaifeng North Station of high-speed railway and the Songcheng Road station of urban light rail are in close proximity to the hotel. Binhu Park is opposite Wanda Plaza. It is also close to urban cultural landmarks such as Kaifeng Museum and Art Museum. Moreover, it offers convenient transportation to popular scenic spots like Qingming Shanghe Garden, Song Wuxia City, and Kaifeng Mansion. The room design showcases the Song style and new charm. All room types are equipped with an independent bathtub. The suite features a round bathtub by the window. Large windows are set up, allowing a panoramic view of either the beautiful lake of Binhu Park or the bustling cityscape of Kaifeng New District. The indoor heated swimming pool is located on the fifth floor. The fitness center is furnished with aerobic and strength training equipment. The yoga room and other fitness facilities enable you to unwind and relax. We sincerely look forward to your next visit.
ALTAMENT
Habitación Deluxe con cama grande
Fecha de estancia: jul 2024
Viaje de negocios
7 valoración
7.0/10
Fecha de publicación: 10 ago 2024
Only 1 towel in room but was sorted after asking for it Good hotel large room good breakfasts think 4 star is enough
Traducir
Respuesta del alojamiento: We express our sincere gratitude for your stay at the Sheraton Kaifeng. Your experience is important to us. Should you encounter any issues during your stay, we will address them with utmost sincerity and provide assistance without hesitation. We will steadfastly uphold our core values of warmth, enthusiasm, confidence, generosity, and deep local roots, with the aim of providing guests with even more exceptional and outstanding service. We look forward to welcoming you back once again.
Usuario invitado
Suite ejecutiva, 1 habitación, 1 sala de estar
Fecha de estancia: abr 2024
Parejas
18 valoración
8.5/10
Muy bueno
Fecha de publicación: 19 jun 2024
The hotel is far away from interesting tourist centers whats a disadvantage. Our suite was very large, with large windows and a nice view to a lake nearby. The service was normal good.
Traducir
Respuesta del alojamiento: We are deeply grateful for your stay at Sheraton Kaifeng and your kind comments. Situated in the core of the new urban area, the hotel, with a height of 168 meters, refreshes the city skyline and has been honored with the title of "Top Ten New Landmarks" in Kaifeng. The Kaifeng North Station of high-speed railway and the Songcheng Road station of urban light rail are in close proximity to the hotel. Binhu Park is opposite Wanda Plaza. It is also close to urban cultural landmarks such as Kaifeng Museum and Art Museum. Moreover, it offers convenient transportation to popular scenic spots like Qingming Shanghe Garden, Song Wuxia City, and Kaifeng Mansion. The room design showcases the Song style and new charm. All room types are equipped with an independent bathtub. The suite features a round bathtub by the window. Large windows are set up, allowing a panoramic view of either the beautiful lake of Binhu Park or the bustling cityscape of Kaifeng New District. The indoor heated swimming pool is located on the fifth floor. The fitness center is furnished with aerobic and strength training equipment. The yoga room and other fitness facilities enable you to unwind and relax. We sincerely look forward to your next visit.
Usuario invitado
Habitación deluxe (2 camas)
Fecha de estancia: abr 2024
Familias
5 valoración
2.0/10
Fecha de publicación: 19 may 2024
Do not book this hotel !
My family and I booked Kaifeng Sheraton two nights. Traveling with elders were difficult to manage so we decided to eat dinner at hotel restaurant. The same night our family 6 people including myself got food poisoning. All have diarrheas. The cause was the pigeon soup. We had to cancel our plans for the day and next. The way hotel dealt with this issue was horrible. They kept on denying the responsibility and blaming us for the meal earlier. They refused to meet my request and refused to share contact of their general manger for further escalation. Kaifeng Sheraton was a terrible experience. Do not stay here.
Traducir
Respuesta del alojamiento: We express our sincere gratitude for your stay at the Sheraton Kaifeng. Your experience is important to us. Should you encounter any issues during your stay, we will address them with utmost sincerity and provide assistance without hesitation. We will steadfastly uphold our core values of warmth, enthusiasm, confidence, generosity, and deep local roots, with the aim of providing guests with even more exceptional and outstanding service. We look forward to welcoming you back once again.
Theresa JY
Habitación deluxe (2 camas)
Fecha de estancia: ago 2025
Viaje de negocios
5 valoración
10/10
Excepcional
Fecha de publicación: 12 sep 2025
Good experience.
Traducir
Respuesta del alojamiento: 【宋韻遺風拂簾動,一池西子半城夢】很高興您能感受到168米城市地標的獨特魅力!酒店位於城市新區核心位置,酒店以168米建築高度刷新城市天際線,榮獲開封“十大新地標”稱號。高鐵開封北站及城市輕軌宋城路站分佈酒店附近,濱湖公園一街之隔,與萬達廣場交相輝映,靠近開封博物館、美術館等城市文化地標。臨窗俯瞰時,無論是波光粼粼的湖景還是流光溢彩的城景,都是我們為您精心準備的"宋風畫卷"。期待在古都的四季更迭中,與您共賞更多美好時光!酒店將為您獻上開封手繪地圖,指引您沉浸遊覽!酒店交通便捷,驅車前往清明上河園、萬歲山武俠城僅需途徑東京大道,無需穿行狹窄小路,雙園之旅無需繁複規劃,入住酒店即可高效出行,輕鬆開啟古都探祕之旅。
Usuario invitado
Habitación deluxe (2 camas)
Fecha de estancia: abr 2024
Familias
5 valoración
10/10
Excepcional
Fecha de publicación: 16 may 2024
The hotel’s location is excellent, facing West Lake with a beautiful view. The staff is very friendly and professional. The room is spacious and clean. This is the best hotel in Kaifeng and I strongly recommend this hotel to the travelers.
If I visit Kaifeng, I will definitely stay in this hotel.
Traducir
Respuesta del alojamiento: We are deeply grateful for your stay at Sheraton Kaifeng and your kind comments. Situated in the core of the new urban area, the hotel, with a height of 168 meters, refreshes the city skyline and has been honored with the title of "Top Ten New Landmarks" in Kaifeng. The Kaifeng North Station of high-speed railway and the Songcheng Road station of urban light rail are in close proximity to the hotel. Binhu Park is opposite Wanda Plaza. It is also close to urban cultural landmarks such as Kaifeng Museum and Art Museum. Moreover, it offers convenient transportation to popular scenic spots like Qingming Shanghe Garden, Song Wuxia City, and Kaifeng Mansion. The room design showcases the Song style and new charm. All room types are equipped with an independent bathtub. The suite features a round bathtub by the window. Large windows are set up, allowing a panoramic view of either the beautiful lake of Binhu Park or the bustling cityscape of Kaifeng New District. The indoor heated swimming pool is located on the fifth floor. The fitness center is furnished with aerobic and strength training equipment. The yoga room and other fitness facilities enable you to unwind and relax. We sincerely look forward to your next visit.
Usuario anónimo
Habitación deluxe (2 camas)
Fecha de estancia: sep 2024
Viaje en solitario
23 valoración
7.5/10
Fecha de publicación: 28 nov 2024
Clean and spacious room. Staffs are friendly.
Traducir
Respuesta del alojamiento: We are deeply grateful for your stay at Sheraton Kaifeng and your kind comments. Situated in the core of the new urban area, the hotel, with a height of 168 meters, refreshes the city skyline and has been honored with the title of "Top Ten New Landmarks" in Kaifeng. The Kaifeng North Station of high-speed railway and the Songcheng Road station of urban light rail are in close proximity to the hotel. Binhu Park is opposite Wanda Plaza. It is also close to urban cultural landmarks such as Kaifeng Museum and Art Museum. Moreover, it offers convenient transportation to popular scenic spots like Qingming Shanghe Garden, Song Wuxia City, and Kaifeng Mansion. The room design showcases the Song style and new charm. All room types are equipped with an independent bathtub. The suite features a round bathtub by the window. Large windows are set up, allowing a panoramic view of either the beautiful lake of Binhu Park or the bustling cityscape of Kaifeng New District. The indoor heated swimming pool is located on the fifth floor. The fitness center is furnished with aerobic and strength training equipment. The yoga room and other fitness facilities enable you to unwind and relax. We sincerely look forward to your next visit.
PK2510
Habitación individual Suite ejecutiva
Fecha de estancia: mar 2024
Parejas
17 valoración
9.5/10
Fantástico
Fecha de publicación: 6 abr 2024
Great hotel, great price.
Had a great time and staff was very friendly and helping
Traducir
Respuesta del alojamiento: We are deeply grateful for your stay at Sheraton Kaifeng and your kind comments. Situated in the core of the new urban area, the hotel, with a height of 168 meters, refreshes the city skyline and has been honored with the title of "Top Ten New Landmarks" in Kaifeng. The Kaifeng North Station of high-speed railway and the Songcheng Road station of urban light rail are in close proximity to the hotel. Binhu Park is opposite Wanda Plaza. It is also close to urban cultural landmarks such as Kaifeng Museum and Art Museum. Moreover, it offers convenient transportation to popular scenic spots like Qingming Shanghe Garden, Song Wuxia City, and Kaifeng Mansion. The room design showcases the Song style and new charm. All room types are equipped with an independent bathtub. The suite features a round bathtub by the window. Large windows are set up, allowing a panoramic view of either the beautiful lake of Binhu Park or the bustling cityscape of Kaifeng New District. The indoor heated swimming pool is located on the fifth floor. The fitness center is furnished with aerobic and strength training equipment. The yoga room and other fitness facilities enable you to unwind and relax. We sincerely look forward to your next visit.
byronkim
Suite ejecutiva, 1 habitación, 1 sala de estar
Fecha de estancia: abr 2025
Viaje de negocios
5 valoración
10/10
Excepcional
Fecha de publicación: 27 may 2025
good experience
Traducir
Respuesta del alojamiento: We are deeply grateful for your stay at Sheraton Kaifeng and your kind comments. Situated in the core of the new urban area, the hotel, with a height of 168 meters, refreshes the city skyline and has been honored with the title of "Top Ten New Landmarks" in Kaifeng. The Kaifeng North Station of high-speed railway and the Songcheng Road station of urban light rail are in close proximity to the hotel. Binhu Park is opposite Wanda Plaza. It is also close to urban cultural landmarks such as Kaifeng Museum and Art Museum. Moreover, it offers convenient transportation to popular scenic spots like Qingming Shanghe Garden, Song Wuxia City, and Kaifeng Mansion. The room design showcases the Song style and new charm. All room types are equipped with an independent bathtub. The suite features a round bathtub by the window. Large windows are set up, allowing a panoramic view of either the beautiful lake of Binhu Park or the bustling cityscape of Kaifeng New District. The indoor heated swimming pool is located on the fifth floor. The fitness center is furnished with aerobic and strength training equipment. The yoga room and other fitness facilities enable you to unwind and relax. We sincerely look forward to your next visit.
Usuario invitado
Habitación individual Suite ejecutiva
Fecha de estancia: nov 2023
Viaje en solitario
2 valoración
8.0/10
Muy bueno
Fecha de publicación: 13 dic 2023
The room is average, lack of quality towels and linens. Poor pillows. Breakfast is very basic. I would consider this a 4 star hotel at the most.
Traducir
Respuesta del alojamiento: We express our sincere gratitude for your stay at the Sheraton Kaifeng. Your experience is important to us. Should you encounter any issues during your stay, we will address them with utmost sincerity and provide assistance without hesitation. We will steadfastly uphold our core values of warmth, enthusiasm, confidence, generosity, and deep local roots, with the aim of providing guests with even more exceptional and outstanding service. We look forward to welcoming you back once again.
Usuario invitado
Habitación deluxe (2 camas)
Fecha de estancia: ago 2023
Reserva para otras personas
15 valoración
2.0/10
Fecha de publicación: 5 sep 2023
Worst Sheraton Hotel, I booked this hotel for my wife, on the day of check in the duvet cover and pillow was dirty, after the hotel changed a cover and pillow for my wife, she found that the changed one was still dirty, they didn't even apologize to her and the attitude of the front desk clerk was very bad. I live in the US and when I contacted the hotel they actually asked me if I could speak Chinese, when I replied that I couldn't speak Chinese they made me wait for a long time and didn't connect me to the English service, I've stayed in a lot of Sheraton hotels all over the world and I can only say that this is the worst one!
Traducir
Respuesta del alojamiento: We express our sincere gratitude for your stay at the Sheraton Kaifeng. Your experience is important to us. Should you encounter any issues during your stay, we will address them with utmost sincerity and provide assistance without hesitation. We will steadfastly uphold our core values of warmth, enthusiasm, confidence, generosity, and deep local roots, with the aim of providing guests with even more exceptional and outstanding service. We look forward to welcoming you back once again.