Usuario invitado
16 de febrero de 2024
This was our first trip to De Efteling, and what a lovely magical one! Firstly the staff are ALL so very helpful and friendly, much better than in the UK. They go out of their way for the customer! We stayed at the Efteling hotel for two nights, in a comfort room, which was lovely and had it's own entrance to the park only 5min walk away and early access to some rides at 9.30am. The reception staff there are so genuinely friendly and helpful! They helped us many times with questions. I lost my phone charger which I really needed for medication reasons, and they found and lent me one immediately! They also helped me post some postcards. The rooms are big, clean, comfortable and well themed, with a nice hot shower, a big TV, and AC. We requested a high floor room with a view facing the park, and they honoured this request, putting us on the top floor. Breakfast was continental buffet and fresh. The only thing missing I noticed was some sugar or sweetners for tea. The hotel restaurant is very high quality. I had the Venison steak, which was very nice. The only suggestion I have is that the menu was very limited and small, it would be nice to have more choice. The Bathouse swimming pool at the other hotel was also nice, warm and fun, although it was very busy when we went about 7-8pm. The lifeguard staff were very helpful, to lend us some towels and arrange for us a shuttle minibus to take us back to the Efteling hotel as it was dark and cold after park closing time, and would have been a long walk. We really appreciated the help as I am disabled and would not have been able to walk back! We really enjoyed our stay at Efteling and hope we can come back again soon! Highly recommend to anyone
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