Valoraciones de Hilton Garden Inn Jiuzhaigou

The rooms and amenities were beyond our expectations. Staff were also very friendly and attentive to our requests. Highly recommended!

We checked into this hotel in the afternoon. The front desk attendant, Daoxiong, was enthusiastic and attentive. He upgraded our room and gave us a map of the scenic area. He answered all our questions. The autumn scenery is really beautiful. We will stay at this hotel again next time.

Must stay hotel!  First we want to give appreciation to Nick Pan (General Manager) for helping us arrange our transportation from/to the train station. Is very nice to get a quick response email with you sir, and also your English speaking ability is very assisting. Secondly to Mina (Front Office Manager, if we are not wrong) who guided us during our 4 days stay. Your information is very supportive of us. Last, to Bryan, who took a long way to pick up and send us from/to the train station. You have good driving skills and a good attitude. Btw, thanks for the hot coffee in the middle of this year's first snow in Jiuzhaigou. Also, thanks to all receptionist staff for upgrading our room to a very nice Suite room. Is not just a huge room, but also a luxury and comfortable room. This is our first time coming to Jiuzhaigou, and you all made it an extraordinary memory. The hotel itself is in a good location. Connection with food and shop complex area. Many restaurants around so that we can taste the delicious local food. The breakfast menu is also good enough with variant cuisine. There is a free laundry service that is very helpful for long tourists like us. Overall, it is a very pleasant hotel for our China trip in Jiuzhaigou. We will recommend this hotel to our relatives and friends.

Excellent hotel receptionists, catered to my needs. Will definitely recommend to my family and friends

Excellent rooms and service. Front of the house gave exceptional service . Felt the warmth of the local and made our stay an extremely pleasant one. One minus of this experience is go have more washers and dryers in the facilities, when the many guest wish to do their laundry. There isn't enough machines to go around. Other than that. Would highly recommend this hotel.

Front service was great, booked the wrong room and they helped to change another room for me. 😄

Accommodation arranged is great even though I wished I was given what I'd preferred, which is a non-smoking room. Service given has been tip-top, and guests can do their laundry here for free! Overall, a good experience with the staff and service provided!

Clean and comfortable hotel. Receptionists at front desk are very friendly and kind as they provide us with air humidifier and oxygen canister if we experienced high altitude sickness. Upon check out they also gave us small gifts as celebration of the festive season. Not to forget the wide selection of hotel buffet breakfast. Highly recommended for a short stay over at jiuzhaigou.

Cozy bed with view of the Mountain. Everything good.

Great, convenient and clean room with excellent service, good breakfast and self-service laundry to facilitate touring in Jiuzhai.

Comfortable bed. Clean. Some food choices available nearby

Good service, quieter during off season

Best is they upgraded the room for us. The only disappointment is when during check out time, a front desk young lady gives us a quite bad attitude. My friend's room is not cleaned up properly as the prior guest had left their belongings in the cupboard.

This hotel was absolutely fine considering it's purpose as somewhere close to the scenic spot, however I expected more from the Hilton name. When we arrived, we came with two Chinese friends who had separate rooms (so three rooms total). There were three staff on reception but instead of doing all three room check-ins at once, we had to wait. Then, the staff immediately spoke to my Chinese friends about our booking, completely ignoring us (foreigners). I've lived in China for four years, I've managed to book myself into every hotel up to now and found them quite rude. Even my Chinese friends said they were rude for doing this. The hotel room is nice and clean but once again, the hotel feels quite basic considering it's Hilton. The gym is small but usable however children come in and play in there. The breakfast is fine. Overall, the hotel is okay but if I was here again I'd probably consider elsewhere.