Maison Glad Jeju

Mi madre, que ya es mayor, y yo pasamos una estancia maravillosa en Maison Glad. El hotel es grande y tiene dos alas, mientras que mi tía y mi prima se alojaron en otra. Nos dieron una habitación esquinera muy espaciosa, con dos camas dobles. El baño tenía ducha y bañera. Fue un alivio para nosotras, ya que preferíamos la ducha, ya que no nos resultaba fácil meter las piernas en la bañera. El desayuno del hotel es internacional y hay diferentes bebidas de frutas para elegir. El vestíbulo del hotel tiene una cafetería que vende panadería y café; también pasamos allí nuestro tiempo libre por la tarde. El personal del hotel es muy amable y educado. La ubicación del hotel es muy conveniente, frente a la tienda libre de impuestos Shila y a muchos restaurantes.

Not a real 5-star for sure. Staff very rude and arogant, facilities nothing special, BREAKFAST overpriced - they won’t let you in after 9:30, they’ll remind you twice to hurry up and they’ll kick you out at 10:00, gym and sauna too… good location if you want to hang down town and be close to the airport otherwise far from everything… No early check in- unless you want to pay 25€ to get into your room at 13:00!!!! I will definitely never come back again… too much waiting in line for everything, and little enjoyment…a waste of money! The only person that smiled and was polite was the cleaning least on Floor 15. Such a sweet soul. Mostly Chinese guests that they rip off for the big rooms and decent food… 🤯🙄😤🤬

Bathroom was tiny and had nowhere to hang towels, which was quite shocking. Sink was lower than normal; not ergonomic. Shower kept switching to tap mode and we had to manually switch it back to shower head mode several times during shower. We were only given one pillow each. Lobby had no sofas for guests to wait. I do not recommend this hotel as it lacks the most basic amenities.

The soundproofing is poor. You can hear noise from the next room. The hotel itself is a good hotel.

We are regular hotel guests at the Glad hotel chain in Seoul, we have stayed at their Mapo, Yeouido, Gangnam properties many times. Naturally we wanted to try out Maison Glad in Jeju and we booked the higher priced renovated room in the Glad style as I know the Maison was not originally built as a Glad hotel so some rooms are in the older style of the original hotel. The room came with 2 bean bags instead of a sofa which is normally ok with us except both the bags and the coffee table were at a wrong height for a relaxed chill sitting posture. The very giant king bed came with 2 pillows which is in the Glad style, we usually prefer 2 pillows each person. When we asked for 2 extra pillows, we had to speak to 3 different parties and were told by housekeeping that each room is entitled to 2 pillows! Only when we told them we were regular Glad guests and that their Seoul sister properties all provided us with 2 pillows per person that housekeeping sent us 2 additional pillows but only asking us 1 more time if we were sure we needed 2 more pillows! We visited last week of April and were told ahead of time that the pool would only be opened in June, I think there may be a charge to use the pool. There is definitely a charge to use the gym because it is connected to their spa. At the other Glad properties, the use of the gym is free. We will stay at the Glad properties in Seoul again but their Jeju property is overrated and their staff highly inflexible in thinking. There are many other hotel choices in Jeju at their price point. We stayed at 3 hotels in total during our Jeju trip, the other 2 hotels both had pools opened for us and their gyms were complimentary to all hotel guests.

Pretty old hotel, it's spacious, however the toilet is old and the pipe is stuck in the bathtube. The air con always at 25 degree, we need to request for a fan so that can sleep at night.