Urbanstay Jeju Airport

Valoraciones de Urbanstay Jeju Airport

Urbanstay Jeju Airport

Yeondong 6-gil, 5 Jeju 1st Street The Terrace, Jeju, Jeju Province, 63132, South KoreaVer datos del hotel
Urbanstay Jeju Airport
Urbanstay Jeju AirportUrbanstay Jeju AirportUrbanstay Jeju Airport
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Valoraciones de usuarios

4.4/5
Muy bueno
224 valoración
Valoraciones reales
Ubicación4.5
Instalaciones4.4
Servicio4.1
Limpieza4.5
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Todos los comentarios(224)
Valoraciones positivas(212)
Valoraciones con fotos/vídeo(86)
Habitaciones estupendas(66)
Muchos servicios/instalaciones(22)
Conveniente para ir de compras(18)
Bien comunicado(17)
Camas aceptables(13)
Cerca del aeropuerto(10)
Me alojaría de nuevo(8)
Excelentes artículos de aseo(5)
Valoraciones negativas(12)
Richard7
Apartamento tipo estudio
Fecha de estancia: Nov 2024
Personas en viajes de negocios
28 valoración
4.2/5
Muy bueno
Fecha de publicación: Nov 7, 2024
Pretty good quality and nice service
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Respuesta del alojamiento: hello. This is Urbanstay.We are so happy and grateful that you enjoyed your stay with us.We hope you always have a comfortable and happy trip. Thank you.
Annabel03
Estudio
Fecha de estancia: Dec 2024
Parejas
6 valoración
4.7/5
Fantástico
Fecha de publicación: Dec 16, 2024
Clean room. There are paper towels in kitchen. however curtains not able to completely close, there is a mesh layer between both sides. needed to use clip to hold the curtains close. Luggage storage easy to use. Check in and check out seamlessly. Big and comfy bed. Shower water heats up fast. Big fridge and microwave is easy to use.
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Respuesta del alojamiento: hello. This is Urbanstay jejuairport.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we hope to see you again soon:) Thank you!
Chun Yang
Suite Premier
Fecha de estancia: Oct 2024
Parejas
8 valoración
4.2/5
Muy bueno
Fecha de publicación: Oct 23, 2024
The Service rating as such since just email contact. It is a common building and Urbanstay among several operators have rooms within. A little challenge at night though the GPS did point to the building along the narrow street . Our unit is fully equipped studio apartment with washer, fridge, kitchen stuff, just the sofa not so comfortable to rest on in my opinion. Overall stay was comfortable, many gift shop, eateries, retails and supermarket within walking distance. Being near the airport and car rental, it is a convenient place to stay and shop prior to departure. The check-in and check-out is contactless via email. The biggest lesson learnt is the mechanical parking system that is only good for sedan vehicles. We rented a SUV, hence cannot use the parking storage. With very limited parking lots and few marked for EV charging within the building, we ended up paying kwn60,000 for overnight at another hotel carpark across the street that is nearest we know.
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Respuesta del alojamiento: Greetings from Urbanstay.Thank you for choosing to stay with Urbanstay and for your valuable feedback.We are very sorry to hear that you were unable to use the parking lot due to the mechanical parking restrictions.While we provide advance notice of parking on our booking site and in our Stay Guide, we are aware of the lack of communication in situations like this one where you were not fully aware of this.We sincerely understand the inconvenience you experienced, and we will make improvements to provide clearer and easier-to-understand instructions.Urbanstay will always be the best place to stay for our guests.Thank you.
Usuario invitado
Suite Premier
Fecha de estancia: Sep 2024
Parejas
4 valoración
3.7/5
Fecha de publicación: Sep 25, 2024
Good studio room for long stays. But they only give amenities and towels and such for one or two days, and need to pay extra if you need more. Room cleaning as well, you need to pay extra if you cant wait til you check out
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Respuesta del alojamiento: 안녕하세요. 어반스테이 입니다.소중한 의견 남겨주셔서 감사합니다.먼저 저희는 게스트님의 개인 공간을 최대한 존중하고, 편안한 휴식을 제공해 드리기 위해 클리닝은 체크인 전에만 진행되며, 숙박 기간 중에는 기본 클리닝이 제공되지 않습니다. 별도 객실 클리닝이 필요하신 경우, 희망일 하루 전 모바일 프론트를 통해 접수 요청을 드리고 있으며 클리닝은 유료로 진행되는 점 사전에 안내드리고 있으며, 유료 클리닝이 부담스러우시다면 쓰레기 수거 요청주셨다면 도움을 드릴 수 있었을텐데 해당 정보에 관해 충분히 전달하지 못한 것 같아 대단히 죄송합니다. 남겨주신 의견을 통해 서비스 개선을 해내고 이용 중 불편함 없도록 준비 하겠습니다. 이용해주셔서 감사합니다.
Man Kai
Estudio de uso individual
Fecha de estancia: May 2024
Personas que viajan solas
2 valoración
5.0/5
Excepcional
Fecha de publicación: May 17, 2024
Good experience with quality. Have 711 near the building.
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Respuesta del alojamiento: hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
lauatk
Estudio
Fecha de estancia: Sep 2024
Parejas
49 valoración
5.0/5
Excepcional
Fecha de publicación: Sep 11, 2024
The apartment is a 15 min bus ride away from the airport, so very convenient for a short stay without a car (plenty of public transport options nearby). The apartment was bright, well designed, quiet, comfortable and had everything we needed.
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Respuesta del alojamiento: Hello. This is Urbanstay jejuairport.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we hope to see you again soon:) Thank you!
Usuario invitado
Estudio
Fecha de estancia: Aug 2024
Parejas
4 valoración
4.2/5
Muy bueno
Fecha de publicación: Aug 16, 2024
Room is very nice and cosy, with quite a lot of things such as washing machine, pots and pans etc. But the bed is really way too soft. Guess it was okay for a one-night stay for an early morning flight, but won’t stay multiple nights due to the bed. It’s an automated self-check in process (no front desk). I didn’t encounter any problems for check-in/out.
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Respuesta del alojamiento: Hello! This is Urbanstay.First of all, we'd like to thank you for choosing to stay with us.Urbanstay provides a Korean-style homey experience and operates a more convenient and quick check-in/check-out system by eliminating separate check-in/check-out procedures.We are always striving to satisfy our guests, but we are always wondering if there is something we are not paying attention to.We appreciate your valuable experience and feedback, and we will make improvements to become an Urbanstay that satisfies you.Thank you.
Debating Coach
Estudio de uso individual
Fecha de estancia: Jul 2024
Personas que viajan solas
16 valoración
4.0/5
Muy bueno
Fecha de publicación: Aug 28, 2024
I used this hotel for work. It is 300 meters away from the Grand Hyatt. This is done up in AirBNB style with a password lock for guests. The interior is decorated 10/10 but there was no service. I did email and ask for cleaning since I stayed over for 5 nights. They did not come even once. I even had to use the washing machine to wash and dry the towels provided. This is OK, but identify how you aren’t a hotel upfront.
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Respuesta del alojamiento: Hello, this is Urban Stay Jeju Airport.In order to maximize your personal space and provide you with a comfortable stay, cleaning is only done before check-in, and basic cleaning is not provided during your stay.We will try to improve our services based on your valuable feedback.We look forward to welcoming you with more satisfying service during your next visit. Thank you.
Usuario invitado
Apartamento tipo estudio
Fecha de estancia: Aug 2024
Parejas
5 valoración
5.0/5
Excepcional
Fecha de publicación: Oct 6, 2024
The hotel was spotless and had a serene atmosphere, perfect for relaxation.”
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Respuesta del alojamiento: hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we hope to see you again soon:) Thank you!
Guillem
Estudio
Fecha de estancia: Jun 2024
Personas que viajan solas
4 valoración
4.7/5
Fantástico
Fecha de publicación: Sep 4, 2024
Nice little apartment next to a lively area close to Jeju airport.
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Respuesta del alojamiento: Greetings from Urbanstay.We are so happy and grateful that you enjoyed your stay with us.We hope you always have a comfortable and happy trip. Thank you.
Mohamed Faizal
Estudio
Fecha de estancia: Dec 2023
Personas que viajan solas
2 valoración
4.0/5
Muy bueno
Fecha de publicación: Dec 16, 2023
Good location with clean stay!
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Respuesta del alojamiento: 您好!感謝您使用我們的Urban Stay濟州島並留下評論。 希望您能在濟州島和Urban Stay留下美好的回憶:) 再見!
Usuario invitado
Estudio
Fecha de estancia: Jul 2023
Personas en viajes de negocios
1 valoración
5.0/5
Excepcional
Fecha de publicación: Jul 30, 2023
An excellent and unforgettable stay experience, booking is convenient,sanitary is well,home-style design, all the necessary supplies, located in a good location, convenient transportation to everywhere,suitable for travel as a footnote,will stay here again next time.
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Respuesta del alojamiento: Hello. The valuable reviews you left are not only a big boost, but they are also coming as valuable comments that you can carefully check one by one for future deficiencies or better service. Thank you for leaving a compliment and we will continue to work hard to make sure that you stay comfortable during your next trip without any inconvenience I hope we can be together next time, and I hope you will always be healthy and happy. Thank you! :)
Malcolm
Apartamento tipo estudio
Fecha de estancia: Apr 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: Jun 22, 2024
Extremely convenient and staff were very responsive over the chat system.
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Respuesta del alojamiento: Hello, I'm Urban Stay.We're also happy and fortunate that you had a fun trip.If you visit us again next time, we will prepare to repay you with better service.Thank you for using us.
Usuario anónimo
Estudio
Fecha de estancia: Jan 2024
Parejas
8 valoración
4.7/5
Fantástico
Fecha de publicación: Jan 29, 2024
Has everything you need within the apartment. The apartment is also very clean. It's 5mins walking distance to some busstops. The apartment is still about 20mins bus ride to bus interchange so location wise it is ok.
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Respuesta del alojamiento: Hello, this is Yeondong, Jeju, Urban Stay. Thank you for taking your time to write your review. We're glad you're satisfied! We'll be looking forward to seeing you again next time.
Anastasiia
Estudio
Fecha de estancia: May 2024
Parejas
12 valoración
4.7/5
Fantástico
Fecha de publicación: Jun 6, 2024
Very good apartments Easy check in
Traducir
Respuesta del alojamiento: hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we hope to see you again soon:) Thank you!