Valoraciones de Violin Hotel Sultanahmet

Instalaciones y ambiente en general obsoletos. Buena ubicación. Instalaciones y ambiente en general obsoletos. Buena ubicación. Instalaciones y ambiente en general obsoletos. Buena ubicación. Instalaciones y ambiente en general obsoletos. Buena ubicación.

Hotel familiar. Muy cerca del centro. Anfitriones hospitalarios.

muy buen hotel

Buenas noches

Daughter and owner of hotel demanded that my payment for the hotel room hadn't gone through and I was to pay (again) for the hotel in full. They insisted I had to draw out the cash. Knowing I had paid through Booing.com/Last minute I refused. The owner told me to pay within an hour or he would check me out. On our return the owner his daughter and two brothers were all shouting at me and aggressively demanding I pay the full amount which I continued to refuse to do. They were very intimidating and it was frightening to have 3 adult men directing their anger and being verbally aggressive in a small lobby area. Eventually they told me to leave the lobby, having no idea if this was resolved, would happen again or where I stood. For the remainder of the holiday they would not clean our room or provide clean towels and the atmosphere was extremely hostile and unpleasant. Last minute confirmed via email that they had paid the hotel for our visit. Apart from this there were lots of things missing from the room that it stated were included, no sofa no extra bed that was supposed to be available, no tea and coffee facilities and no safety deposit box, nor was the reception covered 24 hours. There was also a horrible sewage smell from the bathroom. I hope future travellers heed this warning and I would advise swerve this hotel completely and if you do decide for some reason to stay there, do not fall for the scam they are trying to pull.

We have made reservation through ***********. Hotel reception pushed us to pay in cash because my card "does not work". When I said I just used it in the nearby restaurant, they said their "internet system does not work with cards". So we had to pay all sum in cash and they refused to provide any official receipt. After that they send information to Booking com that we "cancelled" and "never appeared" although we have stayed there. The hotel suite has no aircondition in bedrooms. They do not change towels every day. And they cheated that the suite has a view to the sea - it has no view at all. Cheap place, overrated. Be aware.