Basileus Hotel

Amplio pero necesita mucho más mantenimiento de limpieza y renovación. El personal fue servicial en la recepción y durante la estancia.

Hotel de una estrella y media. Las fotos hablan por si solas. Ahmed el recepcionista lo único positivo en este sucio hotel. Muchas moscas en mi habitación.

Nuestra estadía fue de 5 días y fue completamente decepcionante. La primera noche nos dieron una habitación donde el aire acondicionado no funcionaba. Al día siguiente, informamos al personal del mostrador y no se hizo nada al respecto, sino que nos dieron excusas como el mantenimiento y otras cosas. En segundo lugar, aunque el hotel no proporcionó servicio de buffet, lo cual fue muy molesto, ni siquiera repusieron su estación de café y té. No nos dieron las zapatillas de baño adecuadas. Solo se regaló un par y al otro par le faltaba una zapatilla. Nuevamente no se hizo nada al respecto. Las toallas tampoco fueron reemplazadas correctamente. En nuestra cuarta noche, nuestro servicio de habitaciones solo nos proporcionó 1 toalla. En lugar de las 2 toallas habituales, 2 toallas de mano y el inodoro no se limpió correctamente ni tampoco la bañera. En resumen, ¡NO RECOMENDARÍA este hotel en absoluto! Por favor, evite. Hay hoteles mucho mejores en Sultanahmet y sus alrededores.

The staff was friendly and very helpful. This hotel is a little older, needs a little updating paint and furniture. Could be a little cleaner, and there were four to five insects in my room. Oh and part of my shower door was missing.

Great location in very close proximity to Sultanahmet & Hagia Sophia Mosque. Very clean. Worth noting there is no restaurant so breakfast is not provided. I thought breakfast was included when booked but there are good food options in nearby.

I felt like i was camping in Istanbul. The bed was rock hard and the pillow not much softer. And, as the water heater was broken, all showers were done with cool water. It does wake you up, but not what i was looking for. It took five days of our six day stay to get hot water. Istanbul was great, but i would skip the hotel.

Room stubo of mould and we eventually started to have breathing difficulties in tie property. The next day all of us were ill. Were were given a refund for the remainder of our night but this ruined our stay in istanbul. We has a 1 year old infant with us. It is very irresponsible to gove a room in this condition to anyone, yet alone a family with a child. There was also a thick layer of dust above the ac, lighting and very dirty rug in the room. We eventually found another property across the road that was both cheaper and much cleaner.

Very well placed hotel but in very poor conditions. The quality of linen and towels is very low and the noise from the street is very high. We do not recommend this hotel.