Swissotel the Bosphorus Istanbul

Valoraciones de Swissotel the Bosphorus Istanbul

Swissotel the Bosphorus Istanbul

Vişnezade, Acısu Sokaği No: 19, 34357 Beşiktaş/, Besiktas, Istanbul, 34357, TürkiyeVer datos del hotel
Swissotel the Bosphorus Istanbul
Swissotel the Bosphorus IstanbulSwissotel the Bosphorus IstanbulSwissotel the Bosphorus Istanbul
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Valoraciones de usuarios

4.7/5
Fantástico
106 valoración
Valoraciones reales
Ubicación4.7
Instalaciones4.6
Servicio4.6
Limpieza4.8
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Todos los comentarios(106)
Valoraciones positivas(104)
Valoraciones con fotos/vídeo(23)
¡Estancia excelente!(28)
Propietario amable(27)
Ubicación fantástica(16)
Vistas estupendas(15)
Habitaciones estupendas(15)
Limpio y ordenado(7)
Desayuno estupendo(7)
Buen restaurante(5)
Valoraciones negativas(2)
Stnelsh
Habitación Doble Swiss Executive con vistas al Bósforo - 2 camas
Fecha de estancia: mar 2024
Familias
22 valoración
4.7/5
Fantástico
Fecha de publicación: 17 abr 2024
La ubicación no es tan conveniente como para ir caminando a la tienda de al lado, pero se encuentra a 10 minutos en taxi y a 20 minutos de Sultanhamet. El concepto de bienestar, el gimnasio, el spa y los baños turcos son excelentes.
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Respuesta del alojamiento: Estimado huésped: Gracias por tomarse el tiempo para evaluar su estadía con nosotros y por regresar a casa en la mejor dirección de la ciudad. Sus comentarios son una gran motivación para nuestro equipo y, sin duda, compartiremos sus amables sentimientos. Gracias nuevamente por sus maravillosos comentarios y esperamos seguir ofreciéndole lo mejor de nuestra hospitalidad turca reconocida internacionalmente una y otra vez. Atentamente, Guest Services
Xena
Suite deluxe, con vistas al jardín
Fecha de estancia: jul 2024
Familias
17 valoración
4.7/5
Fantástico
Fecha de publicación: 13 ago 2024
It is a very nice hotel. The Executive Lounge and the Rooftop Bar are on the highest Floor where you have a fantastic View of the Bosphorus and can enjoy delicious Food. Our Room was very large and very clean. When we arrived there was a Fruit Basket, different Variations of Chocolate and a Bottle of Wine served on our Table even though we don't drink Alcohol i found it very accommodating. The Breakfast is wonderful and there are many different flavors. The Coffee was unfortunately not good so I drank Çay. You can walk 10-15 Minutes and then you will pass various small Cafés, Supermarktes and Restaurants. I recommend this Hotel because it’s worth a Visit !
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Respuesta del alojamiento: Dear Xena ,Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time.We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team.We also appreciate your constructive feedback, and wish to assure your comments are shared witan related management team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul.Kindest regards,Guest Services
Usuario invitado
Habitación en esquina (cama doble extragrande), con vistas al jardín, no fumadores
Fecha de estancia: oct 2024
Personas que viajan solas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 3 dic 2024
Nice place in Istanbul
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Respuesta del alojamiento: Dear Guest ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services
Usuario invitado
Habitación Doble Swiss Executive con vistas al Bósforo - 2 camas
Fecha de estancia: sep 2024
Familias
19 valoración
4.7/5
Fantástico
Fecha de publicación: 10 nov 2024
Walking to the hotel via a steep and narrow street while competing for space with fast moving cars is not fun. Don’t understand why the employee entrance at the foot of the hill can not be used by hotel guests. For this reason this hotel sadly won’t be the best choice next time in Istanbul. Other than that a great hotel.
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Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. We do understand you very well about the door you mentioned, but the reason why the personnel entrance is not used is completely security measures. Thank you very much for your understanding.We thank you for your visit and hope to welcome you back again soon. Kind Regards ,Guest Services
Usuario invitado
Habitación Swiss Advantage King Size con vista al jardín, No fumadores
Fecha de estancia: sep 2024
Familias
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 1 nov 2024
Great hotel with great hospitality. A lot of the amenities were closed because of the season, although advertised as in season until November. A bit far from places and sometimes a queue for a taxi. Food is very expensive but expected for the class of hotel. Options quite limited. Great breakfast!
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Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Usuario invitado
Habitación Swiss Advantage Twin con vista al Bósforo
Fecha de estancia: ago 2024
Familias
6 valoración
4.7/5
Fantástico
Fecha de publicación: 9 oct 2024
Nice hotel with great service. Location is ok. Tram stop is just a short walk away. Good security.  Restaurants are good.
Traducir
Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
John
Habitación Swiss Advantage King Size con vista al jardín, No fumadores
Fecha de estancia: ago 2024
Personas que viajan solas
1 valoración
4.7/5
Fantástico
Fecha de publicación: 8 sep 2024
The room was great. I opted for a room with a garden view but because it was tucked away towards a corner of the building, I also got a good view of the Bosphorus. The hotel has all of the amenities that you would expect of a high-end hotel.
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Respuesta del alojamiento: Dear Mr. John ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Usuario invitado
Habitación Swiss Advantage King Size con vista al jardín, No fumadores
Fecha de estancia: nov 2024
Familias
1 valoración
4.7/5
Fantástico
Fecha de publicación: 26 dic 2024
Fantastic service with good amenities! Concierge is helpful.
Traducir
Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Chen
Habitación esquinera con vistas al Bósforo y cama King
Fecha de estancia: jul 2024
Parejas
1 valoración
3.7/5
Fecha de publicación: 18 ago 2024
Location is not very convenient. Room service food is average at best. Several times the bed sheets and cover was still wet when they replaced them. Room is very small. Rooftop bar plays good music. Breakfast is the same everyday. The best experience we had with this hotel was the doorman. Overall experience was below average.
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Respuesta del alojamiento: Dear Yu ,Thank you for taking the time to review your recent stay with us. We were delighted to welcome you to Swissôtel The Bosphorus ,Istanbul and to hear you had a pleasant stay and were looked after by our attentive team.At a time where water has become a scarce resource we try to make a contribution to sustainability by changing sheets upon request, which is being increasingly appreciated by our guests. I am sorry that we failed to clarify the process to you and that there seems to have been miscommunication.Once again, my sincere apologies and thank you very much for your feedback. I hope that if we ever have the chance to welcome you again, we can make it up to.Kind Regards ,Guest Services
DenisSh
Suite Deluxe con vistas al Bósforo
Fecha de estancia: mar 2024
Familias
86 valoración
5.0/5
Excepcional
Fecha de publicación: 18 abr 2024
We come to this hotel often. Great Bosphorus view, good breakfast choice, famous restaurants in 3-10 minutes walking distance.
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Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Usuario invitado
Habitación Swiss Advantage King Size con vista al jardín, No fumadores
Fecha de estancia: nov 2024
Personas que viajan solas
5 valoración
3.2/5
Fecha de publicación: 30 dic 2024
Just ok hotel. Staff was not kind.
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Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to rate your stay with us, we are sorry to read you expressed disappointment with your stay. We regret that we were not able to meet your expectations. Customer satisfaction is of the utmost importance to us, and we would be interested in finding our why this was the case - please could you provide more details? We look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kind regards,Guest Services
Ken118
Habitación Swiss Advantage King Size con Vista al Bósforo No fumadores
Fecha de estancia: sep 2024
Parejas
11 valoración
5.0/5
Excepcional
Fecha de publicación: 20 nov 2024
Nice hotel, near to the shopping area.
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Respuesta del alojamiento: Dear Kent118 ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Usuario invitado
Habitación Swiss Advantage King Size con vista al jardín, No fumadores
Fecha de estancia: nov 2024
Parejas
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 29 dic 2024
Beautiful hotel on Bosphorus!
Traducir
Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Michael
One Bedroom Residence With Bosphorus Sea View
Fecha de estancia: jul 2024
Familias
18 valoración
5.0/5
Excepcional
Fecha de publicación: 28 ago 2024
Super Hotel … super Service … totally happy !
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Respuesta del alojamiento: Dear Michael ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services
Aurangzeb
Habitación esquinera ejecutiva Swiss con vistas al Bósforo y cama King
Fecha de estancia: jul 2023
Viaje con amigos
13 valoración
5.0/5
Excepcional
Fecha de publicación: 1 sep 2023
Nice hotel with cooperative staff, if you book the see view rooms you can get a lovely view of Bosporus and entire Istanbul.
Traducir
Respuesta del alojamiento: Dear Guest ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services