Fairmont Quasar Istanbul Hotel

Valoraciones de Fairmont Quasar Istanbul Hotel

Fairmont Quasar Istanbul Hotel

Büyükdere Caddesi No: 76, Sisli, Istanbul, 34394, TürkiyeVer datos del hotel
Fairmont Quasar Istanbul Hotel
Fairmont Quasar Istanbul HotelFairmont Quasar Istanbul HotelFairmont Quasar Istanbul Hotel
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1 noche

Valoraciones de usuarios

4.4/5
Muy bueno
120 valoración
Valoraciones reales
Ubicación4.2
Instalaciones4.5
Servicio4.4
Limpieza4.5
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Todos los comentarios(120)
Valoraciones positivas(17)
Valoraciones con fotos/vídeo(1)
¡Estancia excelente!(9)
Propietario amable(6)
Valoraciones negativas(3)
Usuario invitado
Fecha de estancia: abr 2022
Personas que viajan solas
20 valoración
2.5/5
Fecha de publicación: 3 may 2022
Alguien arriba seguía haciendo ruido y luego cambió tres habitaciones. Parecía una broma del personal del hotel. Después de grabar el sonido, el gerente dijo que era por el aire acondicionado. Luego cambié la habitación y apagué el aire acondicionado. El ruido era aún más fuerte. También grabé el sonido, y luego perdí toda la tarde y no lo hice. ir a cualquier parte Finalmente, no pude soportarlo más y me fui por la noche. Además, el nivel de mantenimiento de las instalaciones no es ni siquiera comparable al de un Marriot normal y corriente, el precio es bastante una pérdida, y no es recomendable.
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Habitación Fairmont con Vista al Horizonte de la Ciudad
Fecha de estancia: ene 2025
Personas en viajes de negocios
1 valoración
5.0/5
Excepcional
Fecha de publicación: 7 feb 2025
Hotel has very high standards for the facility and the service. The staff is really nice and was able to make my stay super comfortable.
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Usuario invitado
Habitación Fairmont con Vista al Horizonte de la Ciudad
Fecha de estancia: nov 2024
Personas que viajan solas
5 valoración
4.7/5
Fantástico
Fecha de publicación: 23 dic 2024
The level of professionalism and quantity of the hotel genuinely surprised me. Mr. Dogukan offered excellent care and service that went well beyond my expectations which was mirrored down into the rest of the staff. The restaurant staff in concierge we're very friendly and helpful in providing insight to local cuisine. The lounge staff was very helpful and warm to all of the guests. I wish I had stayed at this property longer and will definitely book when I return to Istanbul.
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Respuesta del alojamiento: Dear Guest User,Thank you so much for sharing your wonderful experience with us! We are absolutely delighted to hear that your stay exceeded expectations and that you were impressed by the professionalism and quality of service at our hotel. It's fantastic to know that Mr. Dogukan's exceptional care made a lasting impact on your stay, and we're thrilled to hear that his outstanding service was reflected in the rest of our team.We are especially glad that our restaurant and concierge staff were able to provide helpful recommendations and insights into local cuisine, and that our lounge team made you feel warm and welcome throughout your visit. It is truly rewarding to know that each member of our team contributed to making your stay so memorable.We sincerely wish you had stayed longer as well, and we are already looking forward to welcoming you back when your travels bring you back to Istanbul. It will be our pleasure to host you again, and we are confident that your next stay will be just as memorable. Thank you again for your kind words and for choosing our hotel!Best regards,Aykut UzunogluFront Office Manager
Pandha
Fairmont Room
Fecha de estancia: jun 2024
Parejas
1 valoración
4.7/5
Fantástico
Fecha de publicación: 21 sep 2024
The stay was over all very nice, capable and polite concierge. The best bit gotta be the indoor swimming pool and the restroom with a steam room, sauna, and experience shower. The staff is clean and efficient. We could move in to the room very early.
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Respuesta del alojamiento: Dear _TSGBc5wv2ue****,Thank you for sharing your positive experience with us! We’re thrilled to hear that your stay was enjoyable and that you were impressed with our concierge team’s capability and politeness. Providing exceptional service is a priority for us, and it’s great to know that this made an impact on your visit.We’re also glad you had the opportunity to enjoy our indoor swimming pool and wellness facilities, including the steam room, sauna, and experience shower. It’s wonderful that these features helped make your stay even more relaxing and enjoyable. We’re pleased to know that our staff’s cleanliness and efficiency contributed to your overall satisfaction. Additionally, we’re happy that we were able to accommodate an early check-in for you, ensuring a smooth start to your stay.Thank you again for your thoughtful feedback. We look forward to welcoming you back for another exceptional experience in the future! Best regards,Aykut UzunogluFront Office Manager
Usuario invitado
Fairmont Room
Fecha de estancia: mar 2024
Viaje con amigos
1 valoración
4.7/5
Fantástico
Fecha de publicación: 3 may 2024
The hotel is superb, truly befitting that of a luxurious hotel. Lobby is grand in its modern sleek design and the room is ultra spacious continuing with the sleek design with latest tech enabled facilities . Our room was on the high floor with awesome sweeping city view . Bathroom was humongous with its own little private haman . I’m particular about bathrooms but this one fits the bill completely ! Location is still v central but with taxi fares being so cheap , we ended up taking taxis and the concierge were so efficient in arranging for us while we sat in the lobby . Fares are based on meters with no further charges ! We would like to strongly commend Ali Ozbey from concierge who kindly allowed us to store our luggage there before we left for Cappadocia despite the fact that prior to this we were staying at another hotel in I Ali also was so helpful during our stay there . We would without hesitation say that the Fairmont is our top choice if we return again to Istanbul !
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Respuesta del alojamiento: Dear valued guest,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues especially Ali Ozbey and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,Aykut UzunogluFront Office Manager
Usuario invitado
Fecha de estancia: jun 2023
Personas en viajes de negocios
72 valoración
5.0/5
Excepcional
Fecha de publicación: 27 jul 2023
Very nice hotel in the city centre, wonderful service and facilities, just that the traffic around is so busy all day long
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Abdulla
Fecha de estancia: jun 2023
Parejas
72 valoración
2.7/5
Fecha de publicación: 14 ago 2023
Great check in and great food but the staff seem a bit rude and concierge was not so helpful if he is not getting any commission from the place you are interested on visiting .
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Usuario invitado
Fairmont Room
Fecha de estancia: jun 2023
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 21 jul 2023
Perfect stay! Perfect holiday! Staff was very nice. Best hotel in Istanbul 🙏 top service top quality best food. Will get back very soon to enjoy this experience again!
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Usuario anónimo
Fecha de estancia: feb 2024
Personas en viajes de negocios
1 valoración
4.5/5
Fabuloso
Fecha de publicación: 10 abr 2024
Excellent facilities and rooms
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Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,Aykut UzunogluFront Office Manager
Owen
Fecha de estancia: may 2023
Personas que viajan solas
7 valoración
4.7/5
Fantástico
Fecha de publicación: 9 jun 2023
A bit far from city center but compensated through metro access.
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jkasmm jkasmm
Fairmont Room
Fecha de estancia: ago 2023
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 25 sep 2023
It was perfect and everything was great
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Respuesta del alojamiento: Dear jkasmm jkasmm,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,Aykut UzunogluFront Office Manager
Daria
Fairmont Room
Fecha de estancia: oct 2024
Viaje con amigos
8 valoración
4.7/5
Fantástico
Fecha de publicación: 29 nov 2024
Отель современный с хорошим сервисом. Завтрак не очень. Расположение удобно для посещения тц.
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Respuesta del alojamiento: Dear _TIRU1et2wjn5****,Thank you for sharing your feedback with us! We’re pleased to hear that you found our hotel modern and appreciated the service we provided. It’s always our goal to create a welcoming and comfortable environment for our guests, and we’re glad that aspect of your stay met your expectations. We regret to hear that our breakfast offerings didn’t meet your standards. We take guest feedback seriously, and we will certainly review our breakfast selection to ensure it aligns with the quality and variety that our guests expect. We’re also happy that you found the location convenient, especially for visiting nearby shopping centers. We strive to provide an ideal setting for both relaxation and easy access to local attractions. Thank you again for your comments, and we hope to welcome you back in the future for a more enjoyable and well-rounded experience. Your feedback is invaluable in helping us improve our services!Best regards,Aykut UzunogluFront Office Manager
Xinfeng1981
Fairmont Room
Fecha de estancia: jul 2024
Familias
3 valoración
3.2/5
Fecha de publicación: 13 ago 2024
土耳其的酒店同級別至少比國內差一個檔次,同樣的費爾蒙比國內的費爾蒙房間更小,酒店規模下,大堂就像家裡的客廳,早餐品種少沒有中國人能吃的東西
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Respuesta del alojamiento: Dear Fresh Air 1981,Thank you for sharing your feedback with us. We value all guest comments as they help us continuously improve and enhance our services. We regret to hear that your experience at our hotel did not fully meet your expectations.Regarding the size of the rooms, we understand that every hotel property has its unique features and design. While we aim to provide the highest standards of comfort and luxury, we’ll certainly take your comments into consideration when reviewing room configurations to ensure they align with guest preferences.We also appreciate your thoughts on our lobby area. We understand that first impressions are important, and we are always exploring ways to create a welcoming and comfortable space for our guests.We apologize if our breakfast offerings did not meet your expectations, particularly regarding the availability of food options catering to Chinese guests. We strive to offer a diverse menu that suits a variety of tastes, and we will look into expanding our breakfast selections to better accommodate all our guests in the future.Your feedback is incredibly valuable to us, and we hope that despite these concerns, you will consider giving us another opportunity to provide a more satisfying experience during your next stay. Thank you again for your insights.Best regards,Aykut UzunogluFront Office Manager
Chenshuizhuodeshui
Fairmont Room
Fecha de estancia: oct 2023
Familias
1 valoración
1.0/5
Fecha de publicación: 4 nov 2023
請大家慎重選擇攜程,在異國被坑騙最慘的竟然是攜程。提前三天讓協調退房離店,説沒辦法一直拖拖拉拉,這就被鑽個空子,我自己改了旅遊計劃後,這又突然告訴我房間退過了,但是錢根本沒退給我,快睡覺前被逼着又多付一晚本已付清的房錢。
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Elena
Fairmont Room
Fecha de estancia: jul 2024
Parejas
87 valoración
5.0/5
Excepcional
Fecha de publicación: 20 oct 2024
Хорошее расположение гостиница
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Respuesta del alojamiento: Dear _TSRU670iw96****,Thank you for your feedback! We’re delighted to hear that you found our hotel’s location to be convenient. We take great care in selecting a location that offers both comfort and accessibility for our guests, making it easier for you to explore nearby attractions and enjoy a seamless stay. We’d love to hear more about your experience during your visit, as your insights help us continually improve and ensure we provide the best possible service. Thank you once again for your positive comments, and we look forward to welcoming you back for another great stay!Best regards,Aykut UzunogluFront Office Manager