Valoraciones de Mercure Ismailia Forsan Island Hotel
Mercure Ismailia Forsan Island Hotel
Al Temsah, Ismailia 1, Ismailia, Ismailia Governorate, 41511, EgyptVer datos del hotel
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1 noche
Valoraciones de usuarios
8.4/10
Muy bueno
63 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación8.5
Instalaciones8.4
Servicio8.3
Limpieza8.4
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Todos los comentarios(63)
Valoraciones positivas(49)
Valoraciones con fotos/vídeo(4)
Valoraciones negativas(6)
HosamEldin
Habitación Doble Estándar con 2 camas individuales y vista al jardín, no fumadores
Fecha de estancia: feb 2023
Personas que viajan solas
3 valoración
8.0/10
Muy bueno
Fecha de publicación: 20 mar 2023
Was a nice hotel , the garden view better than lake view specially by night
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Respuesta del alojamiento: dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
Usuario invitado
Habitación Doble Estándar con 2 camas individuales y vista al jardín, no fumadores
Fecha de estancia: abr 2023
Viaje con amigos
2 valoración
10.0/10
Excepcional
Fecha de publicación: 3 jun 2023
Good !
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Respuesta del alojamiento: dear Guest We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
Usuario invitado
Habitación Doble Estándar con 2 camas individuales y vista al jardín, no fumadores
Respuesta del alojamiento: 尊敬的感謝您花時間告訴我們您在美居伊斯梅利亞福桑島酒店。很抱歉,您的體驗沒有達到您的期望;請允許我表達我最誠摯的歉意。在 Mercure,我們努力為每位客戶提供卓越的服務體驗;因此,您的反饋對我們非常重要。請放心,我們正在採取適當的措施來解決問題並防止將來再次發生。感謝您分享您的擔憂,並希望您能給我們機會在不久的將來更好地為您服務。真誠地阿裡·阿卜杜拉總經理
Usuario invitado
Habitación superior (cama doble), con vistas al jardín, no fumadores
Fecha de estancia: sep 2024
Personas en viajes de negocios
13 valoración
9.5/10
Fantástico
Fecha de publicación: 3 dic 2024
雖然是軍方管理的,但環境非常非常好,在湖邊,房間內設施衞生也都非常好,早餐有點簡陋。
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Respuesta del alojamiento: 尊敬的客人:感謝惠賜有關下榻 的寶貴意見 美居伊斯梅利亞福桑島酒店。收到積極的反饋總是令人高興的。我將與我們的團隊分享您的意見。我相信這些反饋將對我們所有員工起到鼓勵作用,因為我們正在努力不斷提高我們的服務品質。再次感謝您分享您的體驗,我們希望您的下一次訪問會像上一次一樣愉快。 真誠地阿裡·阿卜杜拉總經理
Cff1219
Habitación estándar (cama doble), cerca del lago, no fumadores
Fecha de estancia: feb 2025
Personas en viajes de negocios
74 valoración
10.0/10
Excepcional
Fecha de publicación: 11 mar 2025
環境很好
設施:比較新 出行方便
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Usuario invitado
Habitación superior (2 camas), con vistas al jardín, no fumadores
Fecha de estancia: jun 2024
Personas en viajes de negocios
4 valoración
10.0/10
Excepcional
Fecha de publicación: 15 jul 2024
房間很乾凈,設施比較新,有提款機可以很方便的換錢,環境很好。
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Respuesta del alojamiento: Dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manger
Usuario invitado
Habitación estándar (cama doble), cerca del lago, no fumadores
Fecha de estancia: feb 2024
Personas en viajes de negocios
3 valoración
2.0/10
Fecha de publicación: 10 mar 2024
這個酒店知道會住的時間長,馬上上調價格,現在標出的價格有早餐和無早餐差3元,真奇葩,就為了宰客
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Respuesta del alojamiento: 尊敬的客人,感謝您抽出寶貴時間告訴我們您在 Mercure Ismailia Forsan Island Hotel 的體驗。很抱歉,您的體驗沒有達到您的期望;請允許我表達我最誠摯的誠意道歉。您的滿意是我們的首要任務,請注意,我們立即採取行動,通過聯繫網站了解他們錯誤地添加了我們酒店無法提供的報價,因為我們總是熱衷於通過我們的直接網站 All.com 或簽約的 OTA 提供最優惠的價格比任何其他網站。請注意,價格也根據酒店的供應情況、房型和景觀而有所變化。再次感謝您分享您的意見,因為這將有助於我們確定關注的領域並立即採取行動,以增強我們未來客人在我們中間的體驗,我們希望您能給我們機會在不久的將來更好地為您服務。真誠地阿里·阿卜杜拉總經理
Usuario invitado
Habitación superior (cama doble), con vistas al jardín, no fumadores
Respuesta del alojamiento: dear GuestWe very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IbrahiemGeneral manger
Usuario invitado
Habitación premium (2 camas), con vistas al lago, no fumadores
Respuesta del alojamiento: 尊敬的 十分感謝您花時間告訴我們有關您在 伊斯梅利亞福桑島美居酒店 的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。在 美居,我們孜孜以求,不斷改進,希望能向每一位客戶提供高水準的體驗,因此您的反應,對於我們十分重要。請放心,我們正採取適當的措施,來解決所存在的問題,並預防將來再次發生。非常感謝您向我們告知您的困擾,希望在不久的將來有機會為您奉上更好的服務。謹啟艾哈邁德·易卜拉欣總經理
Usuario invitado
Habitación estándar (cama doble), cerca del lago, no fumadores
Fecha de estancia: sep 2023
Personas en viajes de negocios
5 valoración
10.0/10
Excepcional
Fecha de publicación: 27 oct 2023
房間略小,服務周到
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Respuesta del alojamiento: 尊敬的客人: 感謝惠賜有關下榻 Mercure Ismailia 的寶貴意見。收到積極的反饋總是很高興的。我將與我們的團隊分享您的意見。我深信,這些意見將鼓勵所有員工,因為我們努力不斷提高服務品質。再次感謝您分享您的經驗,我們希望您的下一次訪問將像上一次一樣愉快。此致 ALI ABDALLAH 總經理
Usuario invitado
Fecha de estancia: mar 2025
Otro tipo
10.0/10
Excepcional
Fecha de publicación: 23 abr 2025
I want to give a special shoutout to Toqa, who works in the service team. She was incredibly polite, professional, and always had a bright smile.Her attention to detail and dedication to ensuring guests are comfortable truly stood out....
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Usuario invitado
Fecha de estancia: feb 2025
Otro tipo
10.0/10
Excepcional
Fecha de publicación: 17 mar 2025
It's was an amazing acomndeion I don't usually write reviews, but my experience this time was wonderful by all standards, from the time I contacted them to confirm the reservation, to their reception of me in a way that made me feel proud in front of my family. The faces of the reception team were Smiling and welcoming all the time, and they were the height of professionalism. I remember two names in particular because they helped me throughout the period of stay, which was unfortunately short, and they are Ms. Veronia and Mr. Omar khaled and mr Hamed from the reception department. They are in the right place.The rooms were professionally appointed and the room service was very responsive to requests. Over all My experience was definitely worth the time I took to write this review and thank you so much to everyone who made my experience a happy one.
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Usuario invitado
Fecha de estancia: feb 2025
Otro tipo
10.0/10
Excepcional
Fecha de publicación: 14 mar 2025
It's was an amazing acomndeion I don't usually write reviews, but my experience this time was wonderful by all standards, from the time I contacted them to confirm the reservation, to their reception of me in a way that made me feel proud in front of my family. The faces of the reception team were Smiling and welcoming all the time, and they were the height of professionalism. I remember two names in particular because they helped me throughout the period of stay, which was unfortunately short, and they are Ms. Aya and Mr. Youssef from the reception department. They are in the right place.The rooms were professionally appointed and the room service was very responsive to requests. Over all My experience was definitely worth the time I took to write this review and thank you so much to everyone who made my experience a happy one.
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Usuario invitado
Fecha de estancia: ene 2025
Personas en viajes de negocios
10.0/10
Excepcional
Fecha de publicación: 16 feb 2025
I was there on Feb 13th till the 16th, it was a very nice experience The staff are very helpful ... The place is wonderful ... The rooms are clean ... The view was marvellous Check in was very rapid .............,.............................