M Roof Hotel & Residences

I'm really enjoying my trip.. Very comfortable,clean..there is a swimming pool,gym and washing machine.the receptionist also nice

The hotel is proximate to a stadium howker centre. Only outdoor parkings are available. The hotel is clean. Check in and check out processes are easy.

First time stay here, room have all the amenities, ample parking and free self service laundry machines help my 3 nights stay happy

Second time to stay here, now with charging station but only outdoor parking even for hotel guests

Location wise good, quiet at night.  Soundproof is not good, can hear the next door talking.  Breakfast is acceptable. Not many options.

The room itself was okay, but the cleanliness was far below what I expected. I had to call housekeeping immediately after checking in because it was obvious the room had only been cleaned on the surface. There was a significant amount of dust, debris, and rubbish hidden under the sofa. When I showed the housekeeping staff, they were visibly surprised by how much dirt came out once the sofa was moved. They had to vacuum the area all over again. That alone shows the room was never properly cleaned before my arrival. The service was equally disappointing. Almost every request required me to call at least twice before anything was done. Response time was consistently slow, which made the stay unnecessarily frustrating. The most unacceptable part of my stay was the hotel's complete lack of consideration for its guests. The hotel decided to carry out drilling and maintenance work directly outside my room without giving any prior notice. At that moment, I was attending an online meeting while my baby was asleep. I immediately called the front desk and asked them to stop the drilling temporarily since no notice had been given. Even then, they didn't stop right away. I eventually had to step outside and raise my voice before they finally paused the work. This is not a minor inconvenience, it's poor management. Maintenance is understandable, but failing to inform guests in advance is completely unacceptable. A simple notice or courtesy call could have prevented this entire situation. For a hotel, this level of cleanliness, service, and lack of communication is simply not acceptable.

Stayed 1 night, great location to the start & finish line of the Ipoh Half Marathon, 5 minutes walk. Friendly reception and spacious room 👍

The hotel to stay in if you are coming for the Ipoh half marathon race or any other sports events at the stadium. Staff were extremely friendly and helpful. Service was impeccable.  Room was superb. The roof top pool was really great! I will definitely come back again if I am doing the Half Marathon race again.

Had a wonderful stay at M Roof Hotel Ipoh! From check-in to check-out, everything was smooth and welcoming. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The staff were friendly, attentive, and always ready to help with a smile. The hotel’s location is convenient, with plenty of great food nearby and easy access to the city’s attractions. Overall, it was a pleasant experience, and I’d definitely recommend M Roof Hotel to anyone visiting Ipoh. Looking forward to staying here again!