Valoraciones de DoubleTree by Hilton Edinburgh Airport

Respuesta del alojamiento: Hola, gracias por tomarse el tiempo para calificar su reciente estancia con nosotros y por otorgarnos la puntuación perfecta. Esperamos darle la bienvenida nuevamente pronto. Ivar van Diepen, Gerente General

Respuesta del alojamiento: Hola, muchas gracias por tomarse el tiempo de calificar su reciente estancia con nosotros y por otorgarnos la puntuación perfecta. Esperamos poder darle la bienvenida de nuevo pronto. Ivar van Diepen, Director General

Respuesta del alojamiento: Gracias por tomarse el tiempo para calificarnos y compartir su experiencia. El gimnasio es gratuito para todos los huéspedes, pero la piscina, el baño de vapor, la sauna y el spa tienen un cargo. Esperamos darle la bienvenida de nuevo al Doubletree by Hilton Edinburgh Airport pronto. Atentamente, Alex Pattillo, Gerente de Operaciones.

Respuesta del alojamiento: Hi Rachelnht,hank you for taking the time to share your feedback.We appreciate your comments regarding parking. Please note that our on-site parking is chargeable, with a limited grace period for short stays. We understand your suggestion about offering complimentary or preferential parking for hotel residents, and can confirm that residents to enjoy discounted rates.Thank you as well for confirming the complimentary shuttle service to Edinburgh Airport. Our team at reception will be happy to advise on the current schedule and the most suitable departure time based on your flight.We value your input and hope to welcome you back again soon.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Thank you for taking the time to share your review you found our location so convenient for an early flight from Edinburgh Airport, and that you enjoyed making use of our leisure facilities, including the sauna, steam room, indoor pool, and gym. It’s also great to know you appreciated the spacious lobby area and the friendly service from our team.Thank you for taking the time to share your review.Thank you as well for your note about the restaurant closing time. We understand that some guests would prefer later dining options, particularly when travelling, and your feedback is helpful as we continue to review our operating hours and guest needs.We truly appreciate your comments and hope to welcome you back again soon.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi,Thank you for your continued loyalty and for taking the time to share such detailed feedback.We are delighted to hear that you have chosen to stay with us on numerous occasions when travelling through Edinburgh. It is wonderful to know that you consistently enjoy our clean and comfortable rooms, quality dining options, and particularly our cooked breakfast. We're also pleased that our comfortable beds and quiet atmosphere have helped ensure a restful night's sleep during each visit.We appreciate your comments regarding the in-room coffee facilities. Guest feedback is invaluable as we continually review our amenities and services, and your observations regarding consistency between rooms will be shared with the relevant team for consideration.It's also great to hear that our location provides convenient access to the tram network, making it easy to explore Edinburgh and its attractions.Thank you for your recommendation and kind words about our overall service. We truly value your support and look forward to welcoming you back for many more enjoyable stays in the future.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi, thanks for rating your stay with us and for awarding us an overall great score. I am sorry to learn of the pool temperature and can inform you that this was addressed promptly. Please accept my apologies for any inconvenience caused. We hope to be able to welcome you back to our hotel in the future.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi,Thank you for taking the time to share your kind feedback following your recent stay with us.We’re delighted to hear that you enjoyed our convenient location within walking distance of the airport, as well as your spacious room and our breakfast offering. It’s also wonderful to know that you found our team friendly and were able to relax in our lounge areas.Your positive comments are truly appreciated, and we’re so pleased you had a comfortable and enjoyable stay with us.We look forward to welcoming you back again soon.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi M Lim MJ,Thank you for taking the time to share your feedback following your recent stay with us.We’re delighted to hear that you found our location convenient for the airport and that you enjoyed the comfort and cleanliness of your room. It’s also wonderful to know that our signature warm cookie on arrival made a positive impression - it's a small touch we’re very proud of.We appreciate your kind comments regarding our facilities, including the gym and pool, and we also value your honest feedback about areas of the hotel that may feel dated. Please be assured that we continuously review our property and improvements to enhance the overall guest experience.Thank you once again for your balanced and helpful review. We hope to welcome you back for another smooth and comfortable stay in the future.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi, thank you for rating your stay with us. I am sorry to hear you missed your flight however am unclear as to what service the hotel did not deliver and hope you can contact me direct so I can look into the matter in detail.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi Chellathd, thanks for taking the time to rate your recent stay with us and for awarding us top marks! I am pleased you enjoyed your stay and our enviable airport location. We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Hi, thanks for rating your stay with us and for awarding us an overall great score. We hope to be able to welcome you back soon.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: Thank you for your review.We’re delighted to hear you had a smooth experience, with a fast check-in, and that our location near the airport worked well for your trip. Convenience and efficiency are exactly what many of our guests are looking for, so it’s great to know we delivered on that for you.We really appreciate you choosing to stay with us and hope to welcome you back again soon.Ivar van DiepenGeneral Manager

Respuesta del alojamiento: HI, thanks for rating your sty with us and for awarding us the perfect score! We hope to be able to welcome you back soon.Ivar van DiepenGeneral Manager