Grand Palace - Couples Only 18 Years Plus

Very good hotel with friendly staff. Especially Khaled and hit team at beach bar. Always helping and serving with a smile. Mirror pub was nice with entertainment few days a week. Pool bar staff always alert and helping with cure drinks when my wife was sick. Rooms a bit worn down but overall 5/5. A bit more flavour in the food would be nice Will for sure come back

I'm a keen traveler to Egypt and have always stayed at Red sea holidays hotels. So thought I'd try there flag ship hotel grand palace. The hotel is well presented with everything you need for a comfortable stay. . Unfortunately a few things that are important to me were a let down. . The restaurant was a let down same food every day not much variety and bit bland. Poor lighting and outdated to other hotels. No real vibe here think people think there to posh to smile and let loose. Rooms well appointed great comfy bed. Staff very friendly when tipped they make a effort but that's the culture. Overall a pleasant stay but my heart is at siva grand beach which offers so much more and has better amenities. . .

It was my visit number 9 in Egypt-Hurghada and I had a lot of hotels before... But the Grand Palace was very very amazing!!! From the first moment we enter the hotel-lobby everybody was so nice and friendly, so I want to mention a few names: -the reception: Mr. Abd-Al-Gauad, he was very friendly and helped us in each situation. Thank you so much!!! - restaurant: Mr. Nour Ataf, from the first dinner we felt like we are friends, every evening he was friendly and did his job so excellent, we are very thankful and we look forward to see him again at our next stay. - beach restaurant (Mexican restaurant): Dear Mr. Khaled: I have worked in the industry myself for many years, but very few people can give guests the positive and warm feeling you do. THANK YOU!!! - housekeeping: ABDUL!!!! Abdul has become like family and we would like to take this opportunity to highlight his fantastic work! He put a smile on our faces every day. Unfortunately, we were sick at times during the trip and needed some help. He was always there and helped us a lot! And seriously: No one can clean as well as Abdul. He is simply fantastic at his job and an asset to this hotel! I would say every hotel needs at least 10 Abduls!!! Of course there were also a lot of employees whose names we unfortunately didn't ask for, so we apologize! Our summary of the stay is extremely positive and we will definitely come back! Dear hotel management: you have a great team!!!

The hotel is old and worn out. Compared to Sharm this is not at all worth considering as a vacation spot. Here is quite dirty everywhere. There is a big cleaning staff, but e.g. the water in the buckets is almost black from dirt. So the do not clean, but spread dirt around. In the World Restaurant the tables are dirty with food and drinks from other guests. And the extra not nice surprise for us (allergic), was there is a lot of wild carts on the hotel and the are also in the restaurant, going from table to table to 'ask' for food. The aricon in the room was smelling bad, like old food bad. Need cleaning for bacteria. The hotel is not a 5 star hotel. It has some nice pool areas, but the rest was not nice at all.

hello we are coming to your hotel for Christmas & New Year 2024 we are trying to find out if you hold a special gala dinner event for Christmas & New Year if so what is the dress code please? This will be our first visit to the grand palace hotel, but we have been to egypt 32 times We use to go to Sunrise hotels, but have found this too be too busy at these gala dinner events, so have decided to come to visit a new hotel can you please advise, sorry i have done it this way but cannot seem to get an email address for the hotel anywhere, and have not had a response from Blue Bay Travel/Red Sea Travel

A small group of friends and I visited this hotel in the summer and it was a very lovely experience. The hotel is clean, well-maintained and relatively modern. Would I consider it a true 5* hotel/resort? No. However, it’s still in good shape, the rooms were nicely decorated and the hotel is clean. Could it be updated? Yes, but I had no major complaints and I am quite picky. So if I could feel comfortable here and not get “the ICK” I’m sure others who are a little picky themselves would enjoy their stay. The resort is adults only, and has a number of restaurants serving a range of food so there will be something to suit many tastes. I had read some negative reviews of the food here but none of us had any issues. At the start of our trip, all of us did catch “a little something”and were not feeling our best for 2 days, however, after a visit from the resort doctor and a brief trip to the pharmacy, we were fine. Nobody can be sure if we got sick because of the food at the resort, specifically, so let's just say that we got sick due to the heat, new germs from a new country or just travel sickness. Who knows? What we had didn’t really negatively impact our trip or our view of the hotel. The resort also has a spa with good massages available at a reasonable price (I booked a package so I could have a massage every day!), a small beach, a couple of large pools, some stores and is close to Hurghada city centre (a short Uber or taxi ride away). Just outside the front of the hotel there is a small pharmacy, a bank with an ATM that accepts foreign cards, as well as a few souvenir shops, restaurants and grocery stores. The resort is a very short car ride (maybe 5 minutes) away from the airport. Overall, our stay was entertaining and we met some lovely staff members. I would like to thank Ahmed and "Big John" in particular for their service and for making my friends and I laugh on many an occasion with their silly jokes 😊 Both staff members were very, very kind. FYl - "Big John" is also known as "Ricardo" who is also known as... I don't know. He is a man with many aliases. I would definitely recommend this hotel for solo travellers, couples, friends and families (without children, as again, this an adults-only resort). Note: Bring small denomination bills or coins for tips (dollars, euros or pounds) as staff work hard on long (12 hour) shifts and tips are appreciated. Staff here do go the extra mile for you and it's nice to show appreciation in a tangible way.