Valoraciones de G Hua Hin Resort & Mall

Respuesta del alojamiento: Dear Khun Santi Uamart,Thank you very much for your perfect score and for choosing to stay with us!We’re truly delighted to know that you had such a wonderful experience, and it’s great to hear that everything met your expectations.Your kind feedback means a lot to our team, and it really motivates us to continue delivering the best possible service to all our guests.We hope to have the pleasure of welcoming you back again for another memorable stay in the near future!

Respuesta del alojamiento: Thank you very much for sharing your wonderful feedback. We’re delighted to hear that you had an enjoyable 2-night stay and that our team’s attentive service made you feel relaxed and well cared for throughout your visit.We’re also glad that you appreciated our convenient location near Market Village, the nearby shopping mall, 24-hour dining options, and massage shops. Your kind words about our customer service mean a lot to us and will be shared with the team.We look forward to welcoming you back on your next visit for another memorable stay!

Respuesta del alojamiento: Thank you so much for your kind review! We're happy to hear you enjoyed your stay, our location, breakfast, and friendly staff.We truly appreciate your kind words and hope to welcome you back again soon! :)

Respuesta del alojamiento: Dear The Valued Guest,Thank you for your feedback. We’re truly sorry to hear that your stay did not meet expectations, and we appreciate the opportunity to clarify a few points.To accommodate your group, we assigned connecting rooms — one with twin beds and one with a king bed — to keep everyone close together, even though this was not specified in the booking.Regarding the TOZO earphones left in the room safe, we sincerely apologize for the delay in locating them. When our team entered the room, the safe was already open and appeared empty. As it is a large (laptop-sized) safe, the earphones were not immediately visible, having slipped into a back corner. Once found, we proactively reached out to inform you. Since there was limited time before your departure, we arranged same-day delivery via private car to Bangkok. The 2,000 THB fee reflected the actual transportation cost — with no added fees.On the issue of extra charges, please note that our room rates clearly state that the rate includes two guests per room. Any additional person is considered an “extra person” and subject to a standard additional charge, which includes setup and amenities.We also understand there may have been a miscommunication when our housekeeping staff asked to prepare the beds. The housekeeper intended to inform you that the setup would take approximately 10 minutes. However, due to limited English proficiency, the message may have come across more abruptly than intended — for that, we sincerely apologize.We regret any inconvenience caused, and we truly hope to have the opportunity to welcome you again in the future.

Respuesta del alojamiento: Dear Khun Nanda,Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not fully meet your expectations.We regret that you found the hotel’s open-corridor layout and the service of our team less than satisfactory. Your comments are important to us, and we will share them with our management and staff to help us improve both our facilities and our service.We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay.

Respuesta del alojamiento: Dear Khun Mrs Angela Lucy Smith, Thank you very much for your wonderful review!We’re delighted to hear that you enjoyed your comfortable room, the pool, and our great location.We truly appreciate your kind words and are glad you found your stay worthwhile.We look forward to welcoming you back again soon!

Respuesta del alojamiento: Thank you so much for your wonderful feedback. We're delighted to hear that you enjoyed our location, the variety of restaurants and shops nearby, as well as our fresh and high-quality breakfast. It’s great to know you had a relaxed stay with us. We also appreciate your comment about the soft underlays on the balcony relax beds — your suggestion is noted and will help us improve. We hope to welcome you back again soon!

Respuesta del alojamiento: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your room, found our staff friendly and helpful, and had a great time at the pool. It’s also fantastic to know that you loved our breakfast — we take great pride in starting our guests’ days off right.Your kind words truly mean a lot to us, and we hope to have the pleasure of welcoming you back for another excellent stay soon.

Respuesta del alojamiento: Thank you for your kind feedback! We’re so pleased to hear you had a good stay with us and that you would recommend us to your friends visiting Hua Hin.Your recommendation means the world to us, and we’d love the opportunity to welcome you back for another enjoyable visit.

Respuesta del alojamiento: Thank you so much for your kind words about our service and location—we're delighted to hear that you had a positive experience! Your feedback regarding the gym's closing time is valuable, and we appreciate you bringing it to our attention. we will certainly take your comment into consideration as we review our policies. We want to ensure that our guests have the best possible experience, and your input is instrumental in helping us achieve that.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

Respuesta del alojamiento: Dear Khun Torben,Thank you so much for your kind words!We’re thrilled to hear that you enjoyed our perfect location and the cleanliness of our hotel. Your recommendation means a lot to us and inspires our team to continue providing exceptional service. We look forward to welcoming you back in the future!

Respuesta del alojamiento: Thank you for sharing your feedback with us. We truly appreciate your time and perspective on your recent stay at our hotel.We're delighted to hear that you enjoyed the happy hours for cocktails; it's always our goal to provide enjoyable experiences for our guests. Thank you for choosingG Hua Hin Resort and Mall and we hope to welcome you back for an even more enjoyable experience.

Respuesta del alojamiento: Thank you for your detailed feedback! It's great to hear that you enjoyed your stay overall. We appreciate your insights into the room, location, staff, and pool. Your comments will surely be valuable for future guests. We hope to welcome you back in the future!

Respuesta del alojamiento: Dear The Valued Guest ,Thank you so much for your kind words and for choosing our hotel! We're thrilled that you had a wonderful experience and that you found our staff to be amazing and friendly. We truly appreciate you taking the time to share your feedback.We're so glad you loved the hotel! It's always rewarding to hear that our guests found the staff to be amazing and friendly. We take pride in providing excellent service, and your feedback lets us know we're on the right track.We look forward to welcoming you back soon and exceeding your expectations once again.