Valoraciones de The Jervois Hong Kong

La casa es pequeña, el baño también es pequeño, el ascensor es muy ruidoso toda la noche, el aire acondicionado no tiene pantalla y el hotel es muy difícil de encontrar.

El servicio es muy limitado en una recepción diminuta. Nunca contestan el teléfono. La flexibilidad es mínima y la comunicación es pésima. Intentamos llamarlos para comunicarles una emergencia que nos impidió llegar desde la tarde, y nos estuvieron dando largas desde la tarde hasta la noche, sin resolver nada, mostrando desconfianza y negándose a comunicarse. Nada que ver con la cálida bienvenida que esperábamos. Una experiencia realmente decepcionante. Nunca volveríamos a reservar este hotel y no lo recomendaríamos.

Me registré la noche del 29 de enero de 2025 y pagué un depósito de 1500 HKD con mi tarjeta. Hice el check-out y el check-out hace tres días, pero aún no me han reembolsado el depósito. Si el personal del hotel ve este mensaje, por favor, reembolsen el depósito lo antes posible. Muchas gracias. Me registré la noche del 29 de enero de 2025 y pagué un depósito de 1500 HKD con mi tarjeta. Hice el check-out y el check-out hace tres días, pero aún no me han reembolsado el depósito. Si el personal del hotel ve este mensaje, por favor, reembolsen el depósito lo antes posible. Muchas gracias.

Muy cutre, no tan bueno como en las fotos, instalaciones antiguas, mal aislamiento acústico, no volveré a elegir alojarme aquí la próxima vez.

La habitación está completamente separada del pasillo, no hay vestíbulo, el ascensor hasta la habitación es muy estrecho y pequeño, la experiencia no es buena y me dijeron mucho, el precio sigue siendo muy caro.

Antes que nada, no te fijes solo en las calificaciones, debes fijarte bien en la cantidad de reseñas. Cientos de reseñas no sirven de referencia. El precio de este hotel es de unas cinco estrellas, pero el ambiente es como un pequeño callejón. No hay vestíbulo, solo un mostrador de recepción, y el baño es tan pequeño que las personas con sobrepeso no pueden entrar. No hay desayuno y las cortinas no bloquean la luz. De hecho, Ctrip incluye un hotel así en la categoría de cinco estrellas. Me quedé sin palabras. Reservé cuatro noches y quise cancelar, pero el vendedor se negó y Ctrip no pudo coordinar. No caigas en la trampa y nunca creas en la categoría de cinco estrellas de Ctrip.

The photos can’t tell how good the real condition is. I really like this family suite a lot. I stayed here very comfortably for 3 nights. Good shower with good water pressure and good shampoo conditional. Good location with walking distance to attractions nearby and also the ferry terminal to Macao. I will come back to stay here again in future.

The staff is nice but the hotel... it was expensive and the suite looks huge in picture but is really narrow and bad architecture - and to finish in beauty : all the building around you see you day and night wherever you are in the room.. thats impossible... didn't appreciate that trip sorry

Excellent team at front desk. Helped with paying for taxi when phone wasn't working. Located in Sheung Wan which is further from Central where we normally stay. Central is a 10 min walk away. Stayed on a weekend and area was quiet. Schragels bagels across the road is amazing for New York style bagels. They supply all the high end hotels. Room was large for Hong Kong. The function of the spaces were good, a lounge with bench and table and out of view kitchenette galley - serves more as a serviced apartment than a hotel. Suits us fine. No frills. Bed was extremely comfortable. Linen was excellent. Great pillows. Wardrobe, whilst large, didn't have hangers and only one robe. We kept our suitcases in the lounge which took up a lot of space. 2 night stay and didn't see the point of unpacking. Bathroom marble is beautiful. High impact for small space. However, function of handles and doors is challenging. We got fingers pinched on bathroom door, shower door, wardrobe doors...unfortunately it's design over function and comfort in this regard. One note, there is no cool/cold water from the sink faucets in kitchen or bathroom. Mailen + Goetz shower amenities super lovely. Small difference that elevated our stay. Wish towels were as luxe as the bedding. I would stay again as the value was there and this area is a combination of commercial and residential so you do get relief on weekends from crowds. Antique street and good restaurants and cafes in the area. We used the laundry facility and it was clean and machines were excellent. Hong Kong is hot. You will need to wash your clothes. View is great. Easy to get an Uber. Gym was compact, clean and functional.

The room size is big. Easy to move around. Property is located in a good area. This is an apartment and not a hotel…

This is my second time here. Love the place. Spacious and well-equipped. Brief walk from Subway Station. Got great dim sum nearby

Stayed for one night with my wife. Upon checking in, the reception team gave us a gift to celebrate my wife’s birthday which was completely unexpected. The hotel partners with local businesses for their offering of breakfast. Our room was a 1-bed suite, very nice with small kitchenette, living area, and bedroom. Will definitely stay here again.

Great spacious room in a very convenient location. The front desk staff were very friendly and helpful. 

A nice hotel with very spacious rooms. We stayed in the family suite with two people, and there was an excess amount of space. Love that they have local coffee for the Nespresso machine that is included in the room.