Valoraciones de REGENT HONG KONG

Respuesta del alojamiento: 親愛的訪客：衷心感謝您入住香港麗晶酒店，並抽空撰寫寶貴的意見。我們很高興知悉閣下對是次的入住體驗感到滿意並喜歡麗晶大使的貼心服務。致力為客人提供寧靜優雅的私享之境以及怡然自在的入住體驗是我們的目標，我們期望閣下能在不久的將來再次來臨香港麗晶酒店，為您策劃度身訂造的專屬體驗，令您享受調和無縫的晶喜時光。此致，房務部行政助理經理 姚藴庭

Respuesta del alojamiento: Estimado Zetanancy: Sinceramente, gracias por hospedarse en Regent Hong Kong y por tomarse el tiempo para escribir sus valiosos comentarios. Es una pena saber que el gusto del hotel afectó su experiencia de estadía esta vez. Lamentamos profundamente no haber podido recibir sus comentarios a tiempo durante su estadía, para poder hacer los arreglos apropiados y resolver el problema por usted. Esperamos que esta experiencia no haya afectado su impresión general del Regent Hong Kong. Nuestro objetivo es brindarles a los huéspedes un ambiente privado tranquilo y elegante y una experiencia de estadía cómoda. Esperamos que regrese en un futuro cercano a Hong Kong. Regent Hotel, deje que los consultores de experiencia Regent planifiquen diferentes experiencias para usted. Atentamente, Yao Yunting, Subgerente Administrativo, Departamento de Vivienda

Respuesta del alojamiento: Estimado usuario invitado: Le agradecemos sinceramente por hospedarse en Regent Hong Kong Hotel y por tomarse el tiempo para escribir sus valiosos comentarios. Lamentamos saber que la experiencia de estadía en general no cumplió con sus expectativas. The Regent Hong Kong se compromete a brindar a los huéspedes una experiencia perfecta. Esperamos que comparta su experiencia de estadía con nosotros para mejorar aún más la calidad del servicio. Puede ponerse en contacto conmigo en cualquier momento. El hotel ofrece diferentes tipos de habitaciones para que los huéspedes elijan. Espero que podamos tener la oportunidad de brindarle una introducción detallada y planificar una experiencia exclusiva a medida para usted. Gracias nuevamente por sus comentarios y esperamos darle la bienvenida nuevamente en un futuro cercano. Yunting Yao Subgerente ejecutivo Servicio de limpieza Regent Hong Kong

Respuesta del alojamiento: Dear Praticko Genio, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you enjoyed the exclusive personal haven in Victoria Harbour, and the iconic skyline enhanced your Regent experience. Your generous compliments are great motivation for our team. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Respuesta del alojamiento: Dear Alvin, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are thrilled to hear that you enjoyed your stay and appreciated the exceptional design by Chi Wing Lo. Your acknowledgment of the service rectification by our Regent Masters means a lot to us, and we sincerely apologize for any inconvenience caused. We look forward to welcoming you back soon for another harmonious experience. Sincerely, Rick Lai Hotel Manager

Respuesta del alojamiento: Dear Jenny Sau King, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are thrilled to hear that you enjoyed your stay and were satisfied with the service provided by our Regent Masters. We look forward to welcoming you back soon for another exceptional experience. Yours sincerely, Rick Lai Hotel Manager

Respuesta del alojamiento: Dear David TW, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. We are delighted to read that you had an enjoyable stay, enjoyed the exclusively unique personal haven in Victoria Harbour as well as the seamless service provided by our Regent Masters. We look forward to welcoming you back in the near future.  Yours sincerely, Rick Lai, Hotel Manager

Respuesta del alojamiento: Dear Desmond_DK5, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. We are delighted to read that you had a wonderful stay, enjoyed the seamless service provided by our Regent Masters, as well as the exceptional quality of our room amenities. We look forward to welcoming you back in the near future. Yours sincerely, Rick Lai, Hotel Manager

Respuesta del alojamiento: Dear Guest User, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. We are pleased to know that you enjoyed our exclusively unique personal haven in Victoria Harbour and we apologize for not being able to receive your feedback on the bathroom in time to make appropriate arrangements during your stay to resolve your issue. We have reflected the comments on our bathroom facilities to the relevant team. We are committed to uplift your experience with bespoke service on your terms. We look forward to welcoming you back to Regent Hong Kong in the near future. Yours sincerely, Hotel Manager Rick Lai

Respuesta del alojamiento: Dear Guest User, Thank you for choosing Regent Hong Kong and for sharing your recent experience with us. We are delighted to hear that you & your mother enjoyed the exclusively unique personal haven in Victoria Harbour, and the iconic skyline enhanced your Regent experience. We wish your mother a speedy recovery. Your generous compliments are great motivation for our team. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Yours sincerely, Hotel Manager Rick Lai

Respuesta del alojamiento: Dear Isobel Newland, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. We are pleased to know that you enjoyed our exclusive personal haven in the Victoria Harbour and the unique culinary experience at Qura Bar. Your generous compliments, especially to Fiona, are great motivation to the team and we are particularly proud of the team's commitment and dedication to curate unique and memorable decadent moments. Once again, thank you for your time and we look forward to welcoming you back to Regent Hong Kong very soon. Yours sincerely, Hotel Manager Rick Lai

Respuesta del alojamiento: Dear Marino Franinovic, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. It is fantastic to read you enjoyed the exclusively unique personal haven in Victoria Harbour as well as the wonderful dining experiences. Your generous compliments are great motivation to the team. We look forward to welcoming you back very soon for more unique and decadent moments. Yours sincerely, Michel Chertouh Managing Director

Respuesta del alojamiento: Dear Guest, thank you for staying at Regent Hong Kong and taking the time to share your recent experience. Your assertive feedback is a fabulous motivation to the team. We are pleased to know that you enjoyed our exclusively unique personal haven on the iconic location above Victoria Harbour. The hotel is connected to K11 Musea, next to Moma Design Store on 1/F, guests are welcome to access the hotel from Tsim Sha Tsui MTR Station Exit J2 during rainy days for covered walkway. Once again, we look forward to welcoming you back to Regent Hong Kong very soon. Yours sincerely, Windi Yiu Executive Assistant Manager – Rooms

Respuesta del alojamiento: Dear 민지, Thank you for staying at Regent Hong Kong and taking the time to share your recent experience. We are pleased to know that you had an unforgettable stay in our exclusively personal haven in Victoria Harbour,as well asenjoyed the breakfast experiences. Your generous compliments are great motivation to the team and we are particularly proud of the team's commitment and dedication to curate unique and memorable decadent moments. Once again, thank you for your time and we look forward to welcoming you back to Regent Hong Kong very soon. Yours sincerely, Hotel Manager, Rick Lai.