Somerset Chancellor Court

Valoraciones de Somerset Chancellor Court

Somerset Chancellor Court

23 Đ. Nguyễn Thị Minh Khai, Bến Nghé, District 1, Ho Chi Minh City, VietnamVer datos del hotel
Somerset Chancellor Court
Somerset Chancellor CourtSomerset Chancellor CourtSomerset Chancellor Court
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Valoraciones de usuarios

4.4/5
Muy bueno
92 valoración
Valoraciones reales
Ubicación4.6
Instalaciones4.1
Servicio4.4
Limpieza4.5
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Todos los comentarios(92)
Valoraciones positivas(88)
Valoraciones con fotos/vídeo(19)
¡Estancia excelente!(23)
Habitaciones estupendas(21)
Propietario amable(21)
Ubicación fantástica(18)
Limpio y ordenado(17)
Buena ubicación(10)
Estupendo para niños(5)
Valoraciones negativas(4)
Richard
Apartamento ejecutivo, 1 dormitorio
Fecha de estancia: sep 2024
Personas en viajes de negocios
4 valoración
4.2/5
Muy bueno
Fecha de publicación: 5 dic 2024
Overall, a very convenient property, but facilities and design are a bit dated and depending on the room it can be noisy (hallways/ doors). However, staff are fantastic about solving problems when they arise, and my overall stay was good.
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Respuesta del alojamiento: Dear Mr. Richard,Thank you for sharing your recent experience at our property. We truly appreciate your feedback.We're glad to hear that you found our property convenient and that our staff was able to assist promptly with any issues that arose. We also acknowledge your comments about the facilities and design being a bit dated, and the noise levels depending on the room location. Your insights are valuable to us as we continuously strive to improve our guests' experience.We look forward to welcoming you back in the future and ensuring an even better stay.Best regards,Lily _ Guest Service Manager
KSSK
Apartamento ejecutivo, 1 dormitorio
Fecha de estancia: sep 2024
Personas en viajes de negocios
10 valoración
4.7/5
Fantástico
Fecha de publicación: 20 oct 2024
Location is excellent, easy to get taxi or private hired vehicle to move around. Took Grab to city centre cost less than US$2. Restaurants and cafes nearby are within walking distance. Despite the property is ageing, room was comfort and clean, can opts out housekeeping if you wish to. Breakfast provided by the property was simple, adequate to meet basic needs. There is also a convenience store at lobby level open till 10pm. Service staff were courteous and efficient, check-in and check-out took less than 3 minutes. Overall a good choice for business traveller.
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Respuesta del alojamiento: Dear valued customer,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We thank you again for your valuable feedback and look forward to welcoming you back to our serviced residences always soon. Yours sincerely,Lily - Guest Service Manager
Usuario invitado
Fecha de estancia: abr 2024
Personas en viajes de negocios
27 valoración
3.5/5
Fecha de publicación: 22 may 2024
It’s old. Location is just average. Service in lobby is good and expeditious.
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Respuesta del alojamiento: Dear valued customer,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.We thank you again for your valued feedback and look forward to welcoming you back at our serviced residences always soon. Yours sincerely,Lily - Guest Service Manager
Pinknanako
Apartamento ejecutivo de 2 dormitorios
Fecha de estancia: feb 2024
Familias
9 valoración
4.5/5
Fabuloso
Fecha de publicación: 11 mar 2024
The hotel is very clean. The staff is very friendly and helpful. The location is fine since we can get a grab everywhere. We were provided with a gallon of water for our 2 bedroom apartment. However, the hotel is dated and in need of refurbishing. - Many cracked tiles in the bathroom - The painted walls are old and looks dirty - The water in the bathtub and sink doesn't flow well - The cupboards have yellow stains, rust stains, and are smelly due to lack of use - The many paintings in the room and along the corridor are unsightly and somewhat creepy. - There is no ensuite bathroom for the master room The 2bdrm apartment we had is way too huge. The space could be refurbished for better utilisation.
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Respuesta del alojamiento: Dear Valued Customer,Thank you for taking the time to provide us with your feedback.We were disappointed to hear of the shortfalls you experienced on your recent stay. Please be assured we have discussed this with our management team to ensure we further improve our offerings and services at our hotel.We look forward for the opportunity to welcome you back again to Somerset Chancellor Court.Sincerely,Lily _ Guest Service Manager.
Usuario invitado
Estudio ejecutivo
Fecha de estancia: ene 2024
Personas en viajes de negocios
57 valoración
5.0/5
Excepcional
Fecha de publicación: 19 feb 2024
Great Hotel great service great location, thanks for Phat for the great service
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Respuesta del alojamiento: Dear valued customer,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.We thank you again for your valued feedback and look forward to welcoming you back at our serviced residences always soon. Yours sincerely,Lily - Guest Service Manager
vip78
Fecha de estancia: sep 2023
Personas en viajes de negocios
13 valoración
5.0/5
Excepcional
Fecha de publicación: 23 oct 2023
Great furnishined apartment. Staff are super friendly and helpful in every manner. The view from the balcony is also pleasant. All appliances are easy to use. The only thing is maybe putting carpet into the bedroom.
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Respuesta del alojamiento: Dear Valued Guest,We thank you for your encouraging comments regarding our services. Hope to welcome you back to Somerset Chancellor Court next trip.Sincerely,Lily - Guest Service Manager
AC889
Apartamento ejecutivo, 1 dormitorio
Fecha de estancia: may 2024
Viaje con amigos
5 valoración
5.0/5
Excepcional
Fecha de publicación: 12 jun 2024
Good environment and service
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Respuesta del alojamiento: Dear Andy Chan,We thank you for your encouraging comments regarding our services. Hope to welcome you back to Somerset Chancellor Court next trip.Sincerely,Lily - Guest Service Manager
Lam4
Apartamento deluxe, 3 dormitorio(s), no fumadores
Fecha de estancia: dic 2022
Personas en viajes de negocios
9 valoración
3.5/5
Fecha de publicación: 16 ene 2023
It’s not bad, good services and nice smile. Really close with CBD, good experience for us.
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Respuesta del alojamiento: Dear Mr. Teddy,Thank you for your kind words. It is always a pleasure to know that you enjoy your stay with us. Hope to welcome you back in near future. Khuong Huynh - Guest Service Manager.
Usuario anónimo
Apartamento ejecutivo de 2 dormitorios
Fecha de estancia: oct 2022
Personas en viajes de negocios
3 valoración
5.0/5
Excepcional
Fecha de publicación: 27 nov 2022
Awesome spacious room with good sized loving room and balcony. Great service from the staff from the front desk to room service. Well maintained and all the things work. Wifi is stable. Washing machine and stove works well as we cooked and did laundry. Highly recommended.
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Respuesta del alojamiento: Dear 匿名用户Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again. Best regards The Management Team
ErnieE
Apartamento ejecutivo de 2 dormitorios
Fecha de estancia: abr 2023
Viaje con amigos
5 valoración
4.5/5
Fabuloso
Fecha de publicación: 12 may 2023
Friendly staff, rooms are clean and spacious. There are many cafes and food places nearby the hotel.
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Respuesta del alojamiento: Dear Valued Guest. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court, we look forward to welcoming you again. Khuong Huynh - Guest Service Manage
Usuario anónimo
Habitación premium, 1 dormitorio
Fecha de estancia: mar 2023
Viaje con amigos
2 valoración
4.5/5
Fabuloso
Fecha de publicación: 3 may 2023
It was great experience to stay .. Clean room with very kind staff assistance.. Especially concierge service.. I strongly recommend for foreign traveller to stay in this Hotel.
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Respuesta del alojamiento: Dear Valued Guest. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court, we look forward to welcoming you again. Khuong Huynh - Guest Service Manage
ng
Apartamento ejecutivo de 2 dormitorios
Fecha de estancia: sep 2022
Familias
63 valoración
5.0/5
Excepcional
Fecha de publicación: 7 nov 2022
Good residential district . Spacious traditional favourite . Security excellent few occasion left door unlock , hotel security Officer courtesy remind via calling is locked - very secured
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Respuesta del alojamiento: Dear E7611Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again. Best regards The Management Team
Usuario invitado
Habitación premium, 1 dormitorio
Fecha de estancia: jun 2024
Personas en viajes de negocios
20 valoración
3.2/5
Fecha de publicación: 7 ago 2024
Hotel is old
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Respuesta del alojamiento: Dear valued customer,Thank you for taking the time to provide us with your feedback.I was disappointed to hear of the shortfalls you experienced during your recent stay. Please be assured I have discussed this with our management team to ensure we further improve our offerings and services at our hotel.We look forward to the opportunity to welcome you back again to Somerset.Sincerely,Lily _ Guest Service Manager
ป่าน ป่าน
Apartamento deluxe, 3 dormitorio(s), no fumadores
Fecha de estancia: ago 2022
Familias
14 valoración
5.0/5
Excepcional
Fecha de publicación: 11 sep 2022
best ever hotel!!! good service, nice meal very comfortable room
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Respuesta del alojamiento: Dear TSTHb9Thank you for your review.We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again.Best regardsThe Management Team
Usuario anónimo
Apartamento deluxe, 3 dormitorio(s), no fumadores
Fecha de estancia: dic 2024
Familias
26 valoración
4.8/5
Fantástico
Fecha de publicación: 4 feb 2025
提前訂的酒店,房價合理,包含的早餐是在日料店裡,可以選一個主食+一杯咖啡,還有一個自助小餐枱,可選麪包、水果、酸奶、果汁、培根、雞蛋等,選擇少但精,非常喜歡。房間特別大,特別是客廳,陽台也大,景觀也很好。泳池、小童樂園都不錯,離所有景點步行可到,附近餐廳也很多,適合家庭出行!
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Respuesta del alojamiento: Dear valued customer,We thank you for your encouraging comments regarding our services. Hope to welcome you back to Somerset Chancellor Court next trip.Sincerely,Lily - Guest Service Manager