Valoraciones de Sherwood Residence

This hotel was a very disappointing experience and does not meet five-star standards at all. From the first day, the front desk refused to give us a high-floor room and only assigned us a 2nd-floor room, saying no other rooms were available. I usually book through Trip.com and always request a higher floor in advance, and I have never had this issue at other hotels. I did not argue further at the time. However, after staying in the room for about two hours, we noticed a very strong renovation/formaldehyde smell. My eyes started burning, and both my wife and I could clearly feel it. When I complained, they sent someone to the room and simply sprayed perfume, which was shocking and completely unacceptable for a so-called five-star hotel. After speaking with the manager, they finally changed our room. Overall, during the five-night stay, the hotel felt like an old building that was purchased and roughly renovated, not a newly built luxury hotel. You can clearly see that the windows and doors have an extra second layer added, which looks very rough, although it helps slightly with soundproofing. On the fourth day, the air conditioner started leaking water — first a little, then a large amount — and we had to call staff again. Breakfast was also very average, and the entire stay was unpleasant. I absolutely do not recommend this hotel and will not stay here again.

Excellent stay. Spacious, quiet, and close to major landmarks. Highly recommend!

Nice hotel. A little walk from the town center but then we needed that quietness and away from the chaos of Saigon. Staff was professional and courteous. We will definitely book it again if we were in SGN.

The apartment is quite spacious and features double-paned windows, which effectively minimize traffic noise. While the renovations may be older, the property is well-maintained.

Wonderful hotel with excellent service, clean rooms, and a very comfortable atmosphere. The only drawback is that it’s not a halal hotel, so Muslim guests may find limited food options.

Because we didn’t have enough time to stay, we only slept here. But the room was clean and large, feeling comfortable.

Our group was able to get free upgraded room to a larger 3 bd to be adjacent to rest of our group since they no longer has 2bd rooms close together. The staff are friendly and very accommodating. Clean and large rooms made us feel comfortable. Close to major attractions and a big plus for the washer/dryer in unit. Only downfall is how long it takes to wash and dry laundry so make sure you allow enough time to use it.

We had a great stay. The room was spacious, clean, and very comfortable. Having two bathrooms was extremely convenient, especially for our family. The washer and dryer in the room were a big plus and made our stay much easier. The staff were friendly and helpful throughout our stay. We would definitely stay here again.

Ideal Hotel and residence for the friends and families, rooms are spacious best location and quiet area. Facilities and services are top notch. I d recommend to anyone!!

Great stay for families. Friendly staff and good location. Breakfast OK but could be better.

Location is perfect for me and family. Not quite in district 1 and all the action but only a quick 10 mins walk. The neighbourhood itself is calmer and quieter so a welcome relief from the hustle and bustle. The property itself is well maintained. Yes it is showing signs of age but the staff make up for this. My only gripe is the gym which closes at 10pm as twice I was forced to leave at closing.

The room is very big. Near to The Box Concept.

Very clean hotel and strategic location. Affordable price for big family.

Will definitely be back! Great service. English speaking. Gym was great! Rooms were huge and clean. Location was great!