Palace Hotel Saigon

El servicio es el esperado de un hotel de 3 estrellas. Registro: El personal, Kim Chi, fue impaciente y grosero. Cuando preguntamos si la habitación estaba cerca o lejos del ascensor, puso los ojos en blanco y no pudo responder con coherencia. Cuando le pedimos una aclaración, ya que su respuesta no era clara, Kim Chi simplemente nos devolvió la mirada. Botones y personal de seguridad: Los botones y el personal de seguridad fueron excelentes. Fueron profesionales y atentos. Un servicio de calidad equivalente a una experiencia de 5 estrellas. Otros comentarios: Solo proporcionan dos botellas pequeñas de agua al día. Cualquier extra tiene un coste. También hay una lista de precios de cada artículo de la habitación por si algún huésped rompe o se lleva alguno. El compresor del aire acondicionado también era ruidoso y le vendría bien una revisión de mantenimiento. En general, una experiencia decente, especialmente dada la buena ubicación. Pequeñas mejoras en el servicio y las instalaciones sin duda serán de gran ayuda.

Booked the family suite for 2 nights. Pros: conveniently located in district 1, had convenience stores (family mart and k circle) downstairs, walkable distance to Vincom Center, market and local Vietnamese brands. Daily breakfast had a mixture of western & Asian, which were pretty decent. Cons: the room was located by the roadside and the sound proofing was bad as motorcycles and people talking could be heard. There was a roadshow and some concert happening over the weekend till 11pm and the music was super loud that vibrations can be felt. Ear plugs could have been provided for situations like this. Cleanliness can be improved as the room was old and there were water marks and some ants on the table, despite the daily housekeeping.

The location of hotel is very good as it is located in front of walking street that it is arranged as walking street for every weekend, and it is nearby to one of biggest shopping mall in Ho Chi Minh called Saigon Center. In case you go to Saigon for touring that is the place you can stay.

Very near to apartment coffe shop at the back got Sheraton hotel inside got casino very nice place to stay and near from anywhere

Fantastic place. Room was upgraded and we were treated like VIPs. Location is top notch. Only ate breakfast there but that was beautiful. Staff were very attentive and looked after us. Would 100% recommend

Strategic location at Saigon walking street. Breakfast is good with variety of choices. Room is spacious. Overall is recommended with reasonable price.

While the location is convenient, it doesn’t make up for the lack of basic comfort. The soundproofing is non-existent, and despite my explicit request for a quiet room, I was ignored. I couldn’t get a wink of sleep due to the constant noise. To make matters worse, the pool is tiny (hardly bigger than a bathtub), and the breakfast spread was pathetic—very few options and the quality was borderline inedible. Definitely not worth the money.