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Valoraciones de usuarios
3.5/5
36 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación3.6
Instalaciones3.3
Servicio3.5
Limpieza3.4
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Todos los comentarios(36)
Valoraciones positivas(8)
Valoraciones con fotos/vídeo(1)
Valoraciones negativas(3)
Pablo & Desiree
Habitación doble superior (1 cama doble o 2 camas individuales)
Fecha de estancia: nov 2024
Parejas
3 valoración
3.5/5
Fecha de publicación: 16 dic 2024
La habitación que nos dieron no se corresponde a las fotos ni a lo que teníamos contratado.
Nos dieron una habitación en la planta 7 (el ascensor solo llega hasta la 6, por lo que tienes que hacer la última por escaleras). La habitación era muuuy pequeña, teniendo que pegar un lado de la cama a la pared.
El servicio correcto, el chico que nos ayudó con las maletas un 10, el chico de recepción más antipático.
Rithy Chhin
Habitación triple Deluxe
Fecha de estancia: feb 2024
Viaje con amigos
10 valoración
4.0/5
Muy bueno
Fecha de publicación: 9 mar 2024
The room is clean, the service is also nice and the price is acceptable for me and my friends. ✨🫧
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Wong Sau Jun
Habitación doble superior (1 cama doble o 2 camas individuales)
Fecha de estancia: feb 2024
Viaje con amigos
18 valoración
3.7/5
Fecha de publicación: 1 abr 2024
very good location but dont expect too much
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Usuario invitado
Fecha de estancia: feb 2024
Viaje con amigos
1 valoración
3.7/5
Fecha de publicación: 24 jun 2024
Very convenient location
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Thu huongthi
Fecha de estancia: may 2023
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 25 jun 2023
Great location , easy to get food and eẹnoying it
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Thi Thuy Nga
Habitación doble Deluxe (1 cama doble o 2 camas individuales)
HAD THE WORST EXPERIENCE WITH MY BOOKING. We booked Ruby Saigon a few days ago, and they did not allot us our room. We had booked a superior room, which they said was unavailable due to water logging which they could have called and informed about before I wasted 3 hours in a foreign country, traveling to Ruby only to realise that I'm not getting the booked room. They weren't even courteous to offer us the refund in the 1st place and said I could take the smaller room which I did not book. The receptionist wasn't very accommodating on adjusting something for us. After wasting an hour more & connecting on calls with several people, they agreed to give us refund that too poorly written message where they didnt even mention the problem was from their end. See the image below. However, the guy in the nail parlour apologised and was nice, compared to the receptionist who could have spared us 3-4 hours in a foreign destination. Very disappointed.
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Usuario invitado
Fecha de estancia: jun 2022
Familias
1.0/5
Fecha de publicación: 18 jul 2022
TD hotel staff or Ruby Hotel (they changed name) not only neglected to hand over our missing back from a flight to Ho Chi Minh, when the airport lost and found section delivered it to a “Mr Phuc” that signed for receiving it on our behalf, but they also stole half of the stuff inside (baby formula, bikinis and toys for our kids). The airport provided evident of the weight of the back before handing it over to the staff and after recollecting it again when we all realized where the bag still was. We spend hours of mailing both the flight company and the airport because they obviously couldn’t locate it and we never received it although they handed the belated bag over already the day after we arrived at the hotel and in Vietnam. We mailed the hotel several times to give them a change to explain but they never replied. Don’t go there! Even if you do it is not worth the save of money - it is not clean and the rooms are worn out. / Petersen family of five
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Usuario invitado
Fecha de estancia: nov 2022
Parejas
4.0/5
Muy bueno
Fecha de publicación: 21 dic 2022
Couldn't ask for a better location. So close to everything! Reception staff speak enough English to get by. Elevator is small but very helpful. Air conditioning in every room. TV didn't work but that's not a worry. Laundry services were very quick. Bed is comfortable and room size varies but on the small side. This is a great budget hotel, would recommend!
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Usuario invitado
Fecha de estancia: may 2022
Otro tipo
2.0/5
Fecha de publicación: 20 jun 2022
This hotel is ok. It is below three star. I would rather be I a basic hostel that is clean than a hotel with my own room, if the room needs a check on cleanliness. There were bugs. The shower curtain has mildew. I did not want to touch it. I chose to seep in my silk sleeping bag (liner) instead of using the bedding. Since the hotels are not full, it is better to ask to see the room before putting your money down. Of course this hotel is affordable, however there are nicer hotels that are cost more and the cost less. they put in these spa like bth tubs. the would be nice if the shower curtain was clean or of caulk attached the spa tub to the wall. If the water goes behind the tub, I just wonder. How do they clean it? Is there mold? I gave the hotel more than one dot because the people there are so nice. There are other hotels within walking distance to Ben Tahh Market. The stairs and the lobby were not kept. There was a mattress o the stairway that made egoism up and down an eye sore. There are tables in the lobby. It looks like meals would be served but I saw no one eating there. I am not sure if this is because of COVID. There is no view, unless you have a deluxe room. Make a request to see the front - this view is urban, so it is just fun to look out but nothing special. Still looking out and seeing a bit of the wy of life in urban Saigon is cool.