19-21 Dong Du street, Ben Nghe Ward, District 1, Ho Chi Minh City, VietnamVer datos del hotel
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1 noche
Valoraciones de usuarios
9.1/10
Fabuloso
189 valoración
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Valoraciones verificadas
Ubicación9.2
Instalaciones8.4
Servicio9.5
Limpieza9.1
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Todos los comentarios(189)
Valoraciones positivas(181)
Valoraciones con fotos/vídeo(52)
Muy buen servicio(70)
¡Estancia excelente!(29)
Buena ubicación(19)
Desayuno aceptable(15)
En el centro(13)
Buena relación calidad-precio(10)
Bien comunicado(6)
Comida buenísima(5)
Valoraciones negativas(8)
Miss.Lam.
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: jun 2024
Viaje de negocios
5 valoración
8.0/10
Muy bueno
Fecha de publicación: 16 jul 2024
El servicio fue excelente. La sala de nivel normal es realmente pequeña. La mayor desventaja: la cama chirría ruidosamente incluso con un movimiento suave.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado huésped valorado: Lamentamos mucho saber que no hemos cumplido con sus expectativas. Nos gustaría que supiera que realmente apreciamos su comentario constructivo. Nos da la oportunidad de ser mejores. Ya abordamos sus inquietudes sobre “la cama chirría ruidosamente incluso con un movimiento suave” a nuestro gerente y las compartimos con nuestro equipo para una mejora inmediata. Si necesita más información, no dude en contactarnos. Saludos cordiales, Departamento de Atención al Cliente
CTYH
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: jun 2024
Viaje de negocios
47 valoración
9.5/10
Fantástico
Fecha de publicación: 20 jul 2024
Vale la pena, simplemente reserve sin mirar a la carretera. La noche es bastante ruidosa. 🏨 #reserva #viajes
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado huésped valorado: Lamentamos mucho saber que no hemos cumplido con sus expectativas. Nos gustaría que supiera que realmente apreciamos su comentario constructivo. Nos da la oportunidad de ser mejores. Ya abordamos sus inquietudes sobre "la noche es bastante ruidosa" con nuestro gerente y las compartimos con nuestro equipo para una mejora inmediata. Si necesita más información, no dude en contactarnos. Saludos cordiales, Departamento de Atención al Cliente
Reginaa0304
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: oct 2025
Familias
8 valoración
10/10
Excepcional
Fecha de publicación: 24 nov 2025
Extremely pleasant stay. Clean room and friendly staff. Will definitely come back again in the future!
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Respuesta del alojamiento: Xin Chào Reginaa0304,Thank you so much for your wonderful review! We are delighted to hear that you had an extremely pleasant stay with us. It’s great to know that you enjoyed our clean room and that our staff made a friendly and positive impression on you.Your kind words truly motivate our team to keep delivering the best service possible.We look forward to welcoming you back again in the future for another enjoyable stay.Sincerely,Guest Service DepartmentKiN Hotel Dong Du
Usuario invitado
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: oct 2025
Parejas
32 valoración
5.5/10
Fecha de publicación: 15 dic 2025
Hotel is located in a good location within walking distance from the famous sights and streets. The staff were warm and welcoming, but not big on hospitality. The hotel, although it was opened in 2024, looks and feels like it has been around since 2010s and only bought over by new management last year. They were relatively stingy about water, only giving 2 bottles each time. The soap bottle was spoilt and a little moldy - given they reuse the same bottle every time. Toothpaste also came in a sweet wrapper not the normal tube. Slippers were also not disposable but reused. The breakfast was generally delicious, but the spread was simple. There is an option of your choice of eggs and pho, however it is not something the staff makes obvious as a choice to guests, almost like they were trying to hide that option. Also do note that breakfast on weekends is till 930, but only till 9 on weekdays (the staff will not tell you that, nor offer some pastry when you've missed breakfast due to not knowing the change in timing).
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Respuesta del alojamiento: Xin chào Valued Guest,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are glad you enjoyed our prime location and found our breakfast delicious. However, we sincerely apologize that several aspects of your stay did not meet the "first-class" standard we strive for.We have taken your detailed feedback regarding the room facilities (soap bottles and slippers) and amenities very seriously. We are currently reviewing our hygiene protocols and amenity standards to ensure every guest enjoys a fresh and modern experience. Furthermore, we appreciate your honesty regarding our hospitality and breakfast service. We are retraining our team to be more proactive in offering our made-to-order Pho and eggs, and to be much more communicative regarding breakfast timings so no guest misses out.Your constructive comments are greatly appreciated as they help us improve. We hope to have the opportunity to welcome you back to KiN Hotel Dong Du and provide you with the updated, high-quality experience you deserve.Sincerely, Guest Service DepartmentKiN Hotel Dong Du
ploycrs
Habitación premium (2 camas), área urbana
Fecha de estancia: oct 2025
Viaje con amigos
5 valoración
10/10
Excepcional
Fecha de publicación: 14 nov 2025
The staff were very friendly and always willing to help. All the staff we met were lovely. The room was clean, and although the breakfast didn’t have many options, it was tasty and good value for the price. The location was great, within walking distance to many places. 🚶🏻♀️
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Respuesta del alojamiento: Xin Chào Valued Guest,Thank you very much for sharing your experience with us. We’re delighted to hear that you found our team friendly and always willing to assist , your kind words mean a lot to us. It’s also wonderful to know that you enjoyed our clean room and convenient location within walking distance to many attractions.We appreciate your feedback regarding breakfast. While the selection is simple, we are glad to hear that you found it tasty and good value. Your comments will help us continue improving our offerings for future guests.Thank you again for choosing KiN Hotel. We hope to have the pleasure of welcoming you back on your next visit to Ho Chi Minh City.SincerelyGuest Service DepartmentKiN Hotels
Usuario invitado
Habitación premium (2 camas), área urbana
Fecha de estancia: ene 2026
Viaje con amigos
1 valoración
10/10
Excepcional
Fecha de publicación: 8 feb 2026
Great location for food, drinks and massage. Room could add extra hooks in bathroom and also luggage rack for 2 guests. Staffs are knowledgeable and friendly. Overall a very wonderful stay.
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Respuesta del alojamiento: Xin Chào Valued Guest, Thank you very much for your outstanding rating and for sharing such thoughtful feedback about your stay with us.We are truly delighted to hear that you enjoyed our convenient location, surrounded by great options for food, drinks, and massage, as well as our clean facilities and friendly, knowledgeable staff.We sincerely appreciate your helpful suggestions regarding adding extra hooks in the bathroom and a luggage rack for two guests. Your comments are very valuable to us, and we will gladly share them with our management team for future improvements.Thank you once again for choosing KiN Hotel Dong Du. We’re honored to have been part of your wonderful stay and look forward to welcoming you back again soon.Sincerely,Guest Service DepartmentKiN Hotel Dong Du
Usuario invitado
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: jul 2025
Parejas
11 valoración
7.0/10
Fecha de publicación: 29 ago 2025
The hotel location is strategically located, very near to almost everything. 1 minute away from Sheraton Saigon Hotel. The room is consider dim, compare to other hotels, each floor have 4 rooms. I got a room with a city view but it’s nothing overweight about except that there’s a window. The staff is very attentive. My room is just besides the lift. You can hear people opening and closing the door, very loud, sound proofing very bad. And the shower room door not working so it’s consistently wet. The hotel water is not consistent but water pressure considered good. Pillow is super soft, luckily we stay 2 nights only😅. Breakfast is simple, with only eggs, bread & about 4 other items and fruits. The power adapter mostly not working and the TV has nothing.
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Respuesta del alojamiento: Xin Chào Valued Guest,Thank you for taking the time to share your feedback and for choosing Kin Hotel Dong Du.We are pleased to know that you found our location convenient and our staff attentive. However, we sincerely apologize for the inconveniences you encountered during your stay, especially regarding the soundproofing of the room, the bathroom door, water consistency, and other facilities such as the power adapter and TV. Your feedback is very important to us, and we will address these issues with our team to make the necessary improvements. We also appreciate your comments on our breakfast variety and will work on enhancing our offerings to provide a more enjoyable dining experience for our guests.We hope to have the pleasure of welcoming you back in the near future for another enjoyable experience. Sincerely,Winnie Do (Ms.)Guest Service DepartmentKin Hotels
Usuario invitado
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: dic 2025
Parejas
3 valoración
10/10
Excepcional
Fecha de publicación: 25 ene 2026
Really enjoyed our stay at this hotel. Exceptional service, very friendly and welcoming staff. Very central location, clean and spacious room with complimentary breakfast. We couldn’t make our breakfast on the last day due to an early morning flight, and the hotel kindly packed two bags of breakfast to-go for us which was very kind! Highly recommend this hotel.
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Respuesta del alojamiento: Xin Chào Valued Guest, Thank you very much for sharing such a wonderful review of your stay with us.We are truly delighted to know that you really enjoyed your time at our hotel and found our service exceptional. Your kind words about our friendly and welcoming staff, central location, and clean, spacious room mean a great deal to our entire team.We’re especially pleased to hear that the breakfast-to-go prepared for your early morning flight added convenience to your departure. Small gestures like this are part of our commitment to making every stay as comfortable and thoughtful as possible.Thank you for your strong recommendation. It was a pleasure hosting you, and we sincerely hope to have the opportunity to welcome you back again in the future.Sincerely,Guest Service DepartmentKiN Hotel Dong Du
Maria MD
Habitación Premier con cama grande
Fecha de estancia: jun 2025
Viaje en solitario
9 valoración
9.5/10
Fantástico
Fecha de publicación: 26 jul 2025
Very cute hotel, nice rooms, perfect for a solo traveler, great location, very attentive staff team. The rooms are all close to the elevator.
For a premium room with a “city view” the view is underwhelming 😜 but yes you have a window
With a wonderful coffee culture in Vietnam, I hope they will replace the 3 in 1 coffee in the rooms with a decent coffee.
Overall nice stay, will come again.
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Respuesta del alojamiento: Xin Chào Valued Guest,Thank you so much for your amazing review. We’re delighted to hear that you enjoyed your stay with us and appreciated the comfort of the room, the convenient location, and especially our attentive staff. We're also happy to know that our hotel was a good fit for your solo travel. We truly value your feedback regarding the “city view” and the in-room coffee. Your comments have been shared with our team.It was a pleasure having you with us, and we look forward to welcoming you back to Kin Dong Du again soon.Sincerely,Winnie Do (Ms.)Guest Service DepartmentKin Hotels
ARJ92
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: jun 2025
Parejas
6 valoración
10/10
Excepcional
Fecha de publicación: 20 jul 2025
We stayed for 4 days and 3 nights. The location of the hotel was strategic—right in the heart of a tourist area, which made it easy to explore nearby attractions.
The hotel room was clean and well-maintained. However, the only downside was the bathtub/shower setup. The shower head was positioned in a way that faced the door, so when the water was turned on, it splashed onto the floor and made the bathroom quite wet.
It was very convenient to find food nearby, and we really appreciated how friendly and welcoming the staff were. The interior design of the hotel was also impressive—stylish and comfortable.
Overall, it was a pleasant stay, with just a minor issue in the bathroom layout.
Traducir
6/7
Respuesta del alojamiento: Xin Chào Valued Guest,Thank you for taking the time to share your detailed feedback with us.We’re very pleased to hear that you enjoyed your 4-day stay at Kin Dong Du, and that our central location, stylish interior, clean rooms, and friendly staff made your visit a pleasant one.We also sincerely appreciate your comment regarding the bathtub and shower setup. We're sorry for the inconvenience it caused and have shared your feedback with our maintenance and design teams for future improvements.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to the city!Sincerely,Winnie Do (Ms.)Guest Service DepartmentKin Hotels
Usuario invitado
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: nov 2025
Parejas
7 valoración
10/10
Excepcional
Fecha de publicación: 28 ene 2026
One of the best hotels I have stayed in till date. Their customer service is to next level. The most enjoyable stay in had here.
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Respuesta del alojamiento: Xin Chào Valued Guest,Thank you very much for your amazing feedback.We are truly honored to hear that this was one of the best hotels you have stayed in and that our customer service exceeded your expectations. Knowing that you had such an enjoyable stay with us is incredibly rewarding for our entire team.Your kind words motivate us to continue delivering exceptional service and memorable experiences to every guest. We sincerely hope to welcome you back again soon for another outstanding stay.Sincerely,Guest Service DepartmentKiN Hotel Dong Du
Usuario invitado
Habitación Premier con cama grande
Fecha de estancia: jun 2025
Viaje de negocios
9 valoración
10/10
Excepcional
Fecha de publicación: 23 ago 2025
Nice hotel, location is good, service is very good too
Traducir
Respuesta del alojamiento: Xin Chào Valued Guest,Thank you so much for your kind words and for staying with us at Kin Hotel Dong Du. We are truly delighted to hear that you had a pleasant stay and that you were satisfied with our convenient location as well as the quality of our service. Your compliments mean a lot to our entire team, as we always strive to provide every guest with a comfortable and memorable experience . It was a pleasure having you at Kin Dong Du, and we look forward to welcoming you again soon.Sincerely,Winnie Do (Ms.)Guest Service DepartmentKin Hotels
Usuario invitado
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: oct 2025
Parejas
1 valoración
8.5/10
Muy bueno
Fecha de publicación: 27 nov 2025
Service was very good and the staff definitely went beyond their obligations to provide a warming environment for visitors.
Amenities was okay. You could use the facilities of the other nearby Kin Hotel but quite a hassle to walk over. Breakfast was so-so but it was complimentary anyways.
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Respuesta del alojamiento: Xin Chào Valued Guest, Thank you immensely for your insightful feedback! We are elated to learn that our service and team enveloped you in a sense of warm hospitality. Your generous remarks profoundly inspire us to continue delivering our utmost. We value your observations regarding the amenities and the utilization of facilities at our nearby KiN Hotel. We acknowledge that the brief walk may pose a slight inconvenience for certain guests, and we are incessantly investigating avenues to elevate overall comfort and accessibility. Concerning breakfast, we appreciate your candid impressions. Although it is provided at no charge, we remain dedicated to enhancing the variety and quality to more effectively align with our guests' expectations. We are sincerely grateful for your patronage and look forward to the privilege of welcoming you back for an even more splendid experience on your next visit.Sincerely,Guest Service DepartmentKiN Hotel Dong Du
Usuario invitado
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: oct 2025
Viaje en solitario
33 valoración
9.0/10
Fabuloso
Fecha de publicación: 8 nov 2025
Staff was polite and friendly
Room clean enough
Too noisy. You can hear all street noise
Breakfast was below expectations. Tasteless cheap food
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Respuesta del alojamiento: Xin Chào Valued Guest,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are glad to hear our staff was polite and friendly and that the room cleanliness was satisfactory.However, we sincerely apologize for the issues with excessive noise and the poor quality of the breakfast. Hearing that the food was "tasteless cheap" is a serious concern, and we are initiating an urgent review of our ingredients and culinary standards to resolve this immediately. We are also looking into solutions to mitigate street noise for a quieter stay.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.SincerelyGuest Service DepartmentKiN Hotels
HuiFen26
Habitación Deluxe con vistas a la ciudad
Fecha de estancia: mar 2025
Parejas
8 valoración
8.5/10
Muy bueno
Fecha de publicación: 26 abr 2025
Kin Hotel Dong Du has the best team. All of them are always smiling and ever ready to help you! Thank you for the complimentary room upgrade to the biggest room in the entire property.
Pros:
1) Good room size (upgraded). A very clean room and their bed was firm enough, pillows are thick but too soft for my preference (used to memory foam). The room has great shower pressure and a super warm water temperature available.
2) Best service from all staff!
3) They have complimentary mini pastries at the lobby waiting area. The ham croissant was quite good.
4) Location is very good. And the 2 Japanese restaurants opposite the hotel are great!
Cons:
1) Our room had very bad water drainage. A 10-minute shower is enough to cause a flood in the shower area, and the next person will need to wait for another 15 minutes to have a shower.
2) Aircon fan has a faint siren-like sound. It's kind of irritating if you need silence to sleep.
3) Soundproofing is non-existent. Can hear the neighbours closing door, walking the stairs, anyone talking along the main areas.
4) Breakfast is at their other hotel, about a 3-minute walk. There's nothing great about the food, though. (Go for the street noodle soup stall at the corner instead. So good. And there is a Tanaka coffee, so good!)
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6/9
Respuesta del alojamiento: Xin Chào HuiFen26,Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are truly delighted to hear that you had a pleasant experience and appreciated our team’s service, the complimentary room upgrade, and the thoughtful touches like the mini pastries in the lobby. Your kind words about our staff, room cleanliness, and location mean a lot to us. At the same time, we sincerely apologize for the inconveniences you experienced during your stay—especially regarding the drainage issue, the air conditioning noise, and the soundproofing. Please rest assured that we have taken note of your comments and are already working with our maintenance and operations teams to find solutions and improve the overall guest experience.Once again, thank you for choosing Kin Hotel Dong Du. It was a pleasure having you with us, and we hope to welcome you back in the near future for an even better stay.Sincerely,Winnie Do (Ms.)Guest Service DepartmentKin Hotels