Super 8 by Wyndham Henrietta/Rochester Area

La higiene es muy normal, las sábanas no se limpian bien y se nota mucho la suciedad histórica. Por no hablar de la vejez, no hay una máquina de café básica en la habitación. La actitud de los camareros es aceptable, pero el mayor inconveniente es el desayuno. Hay tanta gente cuando bajamos a las 8 en punto. La leche que pedimos no estaba disponible. Cuando le preguntamos al personal, dijeron que no estaba disponible. ¿No sabes cuántos invitados cenarán al día siguiente? Solo había agua caliente en la máquina de café, y todos los comensales hicieron fila para hacer gofres. A las 8:37 se guardaron el almíbar y el cereal (porque no había leche, y ni siquiera se permitía comer el cereal). No entiendo). Sólo había una tostadora y la cola era larga. Llevamos aquí casi una hora y aún no hemos terminado de comer. La experiencia fue terrible, no recomiendo este hotel.

Room was dirty. Hole in bathroom door and they said nothing about the lack of breakfast until that sign at check in.

No breakfast since August 2025- wasn’t informed in the website. Booked especially for the breakfast, if we’d have known we wouldn’t have booked.

The booking and website was showing as Free breakfast and coffee, But No Breakfast provided and no coffee machine inside the room.

It advertised "breakfast included". There is no breakfast included except for coffee and that was not kept stocked with creamers or lids when I had gone down two mornings. The bed was comfortable and the room was clean.

You will get what you paid for Clogged bathtub Dusts everywhere Dirty bed sheets But friendly staff abd cheap price Do not expect much then won't be dissapointed

Great location excellent service

Very good experience for stay at this holtel: comfortable and nice.

Not sure if I expected too much but here are my concerns: 1. Our booked non smoking room smelled like a smoking room. 2. The free breakfast was just cereals, pancakes, and oatmeal. There are also coffee and orange juice. No fruits nor eggs. I asked the front desk about it and they said that is all they have. The problem is, I booked the hotel also because it included a free breakfast. Everything else worked. (Shower r, aircon, etc.)