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Valoraciones de usuarios
7.4/10
38 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación7.4
Instalaciones7.3
Servicio7.4
Limpieza7.5
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Todos los comentarios(38)
Valoraciones positivas(18)
Valoraciones con fotos/vídeo(5)
Valoraciones negativas(4)
StarBurstStream
Habitación económica de uso individual
Fecha de estancia: oct. 2023
Viaje en solitario
3 valoración
7.0/10
Fecha de publicación: 8 feb. 2024
Oh, la estación central de trenes está a unos 10 minutos. Es incómodo llevar una maleta en un día de nieve, pero también hay tranvías que van directamente a la planta baja del albergue juvenil. La ubicación es conveniente y hay un ascensor, pero. Es un inconveniente tener que registrarse a una hora designada y no poder guardar su equipaje.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear Guest, Thank you for staying in Senate Hotel. We will be glad to see you again . Sincerely, Senate Hotel team
Usuario invitado
Habitación económica de uso individual
Fecha de estancia: mar. 2023
Viaje en solitario
8 valoración
6.5/10
Fecha de publicación: 16 abr. 2023
Buena ubicación y personal amable, y ESO ES TODO LO VENTAJAS.
EL WI-FI DE LOS HUÉSPEDES NO FUNCIONÓ durante toda mi estadía y no hay ninguna red alternativa disponible, luego me perdí una reunión en línea. EL ENCHUFE DE LA CAMA ESTÁ ROTO, lo que hace imposible usar el teléfono o la tableta mientras se cargan, y LA PUBLICIDAD ES BASTANTE ENGAÑOSA: reservé una habitación individual en Trip.com, pensé que sería una habitación con baño privado, ya que no se mencionaba nada en el título, mientras que otros tipos de habitaciones se destacan por el "baño compartido". Bueno, y la INSONORIZACIÓN se puede ignorar.
Tal vez "Hostel" sea mejor para el nombre.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear Guest, Thank you for staying in Senate Hotel. Unfortunately you had some low WI-FI connection due to reinstalling the new Wifi Router for the guests, we are sorry for inconvenience. The information about sharing bathrooms is clear written on CTRIP web site. The Senate Hotel located in a historical building of XX century what's why the bathroom are located out of rooms. We will be glad to see you again . Sincerely, Senate Hotel team
Frank de Groot
Habitación individual
Fecha de estancia: ago. 2022
Viaje en solitario
1 valoración
4.0/10
Fecha de publicación: 1 oct. 2022
No hay forma de conseguir una llave después de las 22:00. Esto es muy inconveniente; debido a problemas con la frontera finlandesa, tuvimos un retraso de más de 10 horas. El hotel lo considera como "no presentación", mientras que el cliente simplemente aparece un poco más tarde. También es difícil encontrarlo.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear Frank, Thank you for your review ! Senate Hotel is small boutique hotel with 10rooms, we have self service option to check-in by SMS code (without reception desk). If you preinformed us about delay, we can sent instruction for Self service check-in . Sincerely, Senate Hotel
Beefstu
Habitación económica de uso individual
Fecha de estancia: mar. 2025
Viaje en solitario
2 valoración
7.0/10
Fecha de publicación: 13 abr. 2025
Senate Hotel, although basic, is situated well for local attractions - 10 minutes walk from the shops/ restaurants/nightlife of Helsinki city centre; 15 minutes walk from the harbour, if you arrive by ferry; and right next to Senate Square/Helsinki Cathedral. The hotel, itself, is based in an apartment building, on the fifth floor, and has ten rooms. There's a five-hour window, in which there's a receptionist to meet you (3-8pm). Outside of this time, you are given a code to enter the main door of the building, and then the front door of the hotel section, which I had to do. As it turned out, a friendly staff member was still there when I arrived, and I was fortunate enough to be given a free room upgrade. The double room I was given, was larger than average, and included a wash basin and small refrigerator. The bathroom and toilets are shared, but clean with a good, strong shower, and separate men's and women's toilets. There's also a small shared kitchen, so you could prepare food. My hotel room had a comfy bed, and good thick enough curtains which, if you're here in the height of Summer, means you won't be woken by the sunrise before 4am! The decor is a bit dated, but if you need info on what to do, where to go, and what's happening in Helsinki, there's lots of information. This is more of a short-stay hotel - a few days, at most, but if you need a well-located, warm, simple place to base yourself while in the city, this is actually a good choice.
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Respuesta del alojamiento: Dear guest, Thank you for taking the time to share your detailed review of your stay at Senate Hotel! We’re delighted to hear that you enjoyed our convenient location and found it easy to explore the attractions of Helsinki.It’s great to know that you appreciated the free room upgrade and found your accommodations comfortable. We strive to provide a welcoming atmosphere, and we’re glad that our staff was able to assist you during your arrival.We appreciate your feedback regarding the decor and shared facilities. While we aim for a cozy and clean environment, we always welcome suggestions for improvement. Your comments will help us enhance the experience for future guests.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back for another stay in the future!Best regards,ManagerSenate Hotel
Respuesta del alojamiento: Dear Guest,Thank you for taking the time to leave a review. We are truly sorry that your stay did not meet your expectations and caused you so much discomfort.We regret that the information about the bathroom being outside the room came as a surprise. This feature is mentioned in the room description, but we understand how it could be inconvenient if it did not match your expectations.We are especially concerned about your comments regarding noise and the incident involving an outsider. Please be assured that we take safety issues very seriously, and we will conduct a thorough review to ensure all our guests feel safe and comfortable.We are constantly working to improve our service, and your feedback is extremely important to us. Even though your experience was negative, we sincerely appreciate you bringing these issues to our attention.Sincerely, Senate Hotel team
Respuesta del alojamiento: Dear Lanyingyiettian,Thank you so much for your wonderful review! We're truly delighted to hear that your stay exceeded your expectations and that you felt at home with us. It’s great to know you found the room spacious, the bedding comfortable, and the kitchen and shared bathroom in excellent condition.Your kind words about the service and hospitality mean a lot to us — we always strive to create a welcoming and comfortable atmosphere for our guests. We're especially happy to hear that your stay made you love Finland even more!We hope to welcome you back again soon. Safe travels and warm regards!Best wishes, Senate Hotel team
XiaoHui_27
Habitación individual
Fecha de estancia: nov. 2024
Viaje en solitario
6 valoración
9.5/10
Fantástico
Fecha de publicación: 15 dic. 2024
有趣的無人入住體驗哈哈哈哈
非常古老的建築和風格
還有一些可愛的旅客
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for your visit and your positive feedback.Our team are very happy to learn that your stay was a pleasant one. The entire team here at Senate Hotel are absolutely thrilled with your warm comments and this will certainly serve as a wonderful motivator for us all to continue striving for service excellence.We look forward to welcoming you back to Senate Hotel in the near future.Sincerely, Senate Hotel team
Usuario invitado
Habitación (2 camas), con vistas, (baño compartido)
Respuesta del alojamiento: Dear guest , We regret that your self check-in was difficult.At late check-in, when the reception desk is not working (after 20.00), you have received from us in advance SMS code for self check-in, and instructions. You just had to send the SMS code, no need to call anywhere. According to your comment, you got and read the check-in instructions from us and found an envelope with a key for self check-in.We regret that you were not able to use your phones at check-in.Sincerely, Senate Hotel team
Chureneryi
Habitación económica de uso individual
Fecha de estancia: may. 2025
Viaje en solitario
110 valoración
7.0/10
Fecha de publicación: 1 jul. 2025
注意是公共衞浴
Traducir
Respuesta del alojamiento: Dear Chureneryi, Thank you for taking the time to leave a review! We’re glad you chose to stay with us at Senate Hotel Helsinki.Just to clarify for future guests: while all rooms are private, bathrooms are shared and are cleaned regularly to maintain a high standard of hygiene. This is noted in our room descriptions, but we always appreciate feedback that helps future travelers make the choice that’s right for them.We hope you enjoyed your stay overall and would be happy to welcome you back anytime!Warm regards,Senate Hotel Team
Usuario invitado
Fecha de estancia: mar. 2025
Otro
10/10
Excepcional
Fecha de publicación: 30 abr. 2025
Mejor de lo esperado, muy cómodo y adaptado al clima, pudimos estar 6 personas en una habitación pero con una puerta diferenciada para no molestarnos, varias ventanas y mesa grande para reunirse. Una cocina común con platos interesantes con la historia de Finlandia y una buena ducha para compartir
Usuario invitado
Fecha de estancia: mar. 2025
Otro
10/10
Excepcional
Fecha de publicación: 30 abr. 2025
Amazing place! The host was incredibly kind, friendly, and made me feel completely at home from the moment I arrived. If you’re planning a trip to Helsinki, this is definitely the place to stay—cozy, welcoming, and in a great location. Totally recommended!
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Usuario invitado
Fecha de estancia: mar. 2025
Otro
10/10
Excepcional
Fecha de publicación: 29 abr. 2025
It's a really great place exactly in the city centre with all facilities and everything they offer it's of a supreme quality! The lady in the reception so lovely, kind and polite, much appreciated! If you pass by Helsinki you must choose the Senate Hotel!
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Usuario invitado
Fecha de estancia: feb. 2025
Familias
10/10
Excepcional
Fecha de publicación: 26 mar. 2025
A wonderful hotel with comfortable rooms and a modern interior. The staff is very friendly and always ready to help. The cleanliness is top-notch, and the atmosphere is cozy and pleasant. The location is convenient, making it easy to reach the main attractions. I had a great experience and will definitely come back. Highly recommend!
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Usuario invitado
Fecha de estancia: jul. 2024
Familias
10/10
Excepcional
Fecha de publicación: 15 ago. 2024
Great service ☺️ amazing old style lift and place! Close to city centre and all amenities. Super friendly staff and very reasonable priced. Quality beds and rooms. WiFi, shared kitchen and toilets. Baby bed especially for us so very family friendly.
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Usuario invitado
Fecha de estancia: may. 2024
Otro
8.0/10
Muy bueno
Fecha de publicación: 14 jun. 2024
We rented a room with friends, we really liked the building, the old elevator, the front door, the hotel itself, everything is in the style of the 19th century, if you like that kind of atmosphere, you should visit this hotel! It turned out that the building was from 1864, with a very interesting history!