Hotel & Restarant Ausspann

Pretty aweful. Bad WiFi ensured my onward progress is delayed. Hotel reception run by a youth who had greasy, dirty hands from repairing a car when I arrived. Difficulty booking in, difficulty in getting a meal. I eventually found ths chef who gave me a menu. Hotel owner/manager appeared for 10 min at 8pm to tell an ******* arrival she had to pay up front for her room or else. I'd have told him to stick his room. Parking, I was told to park offsite. They clearly have arepaorbusiness going on. Needs an inspection by the local authorities as the room was electrically unsafe as a 230V socket was black and falling off the wall.

We needed a place to stay close to the czech border. This was the closest to the border on ********** At first glance the price is reasonable but in the end i dont feel we got good value for money. The exterior of the building is fine, the welcome at reception was also fine. The room itself was tired and sp****ly furnished. A bedside table with simple lamp would be a good addition. Cleanliness was ok. Shower sprayed water everywhere. Would be a cheap/simple fix. Dinner was a bit of a wait due to a party of 20 ordering just before us. The food was simple and again fine but a little overpriced. Decent profit margin on the food id wager. Breakfast was fine but no staff present. Another guest had to help us find cutlery. The manager did offer us free breakfast for the kids which was a nice touch. The restaurant area smelled strongly of cigarette smoke which was not to our taste as non smokers with young kids. Overall i was disappointed. With a little more focus on professional service and just a little inves**ent in the rooms this could be a decent place to overnight on a long drive. Instead its a place i wont be visiting again.

Room was nice, but super super cold.

Das Hotel/Zimmer bräuchte dringend eine Sanierung, dass Zimmer insbesondere die Dusche war nicht sehr sauber.

- Personnel charmant et accueillant - Bon restaurant excellent rapport qualité/prix - 15 min à pieds de la gare d´Heidenau

Zimmer kalt Fliesen im Bad nicht verfug

Man kann fast jedes Wort des Nachbarn im eigenen Zimmer verstehen und die Sauberkeit lässt etwas zu wünschen übrig.

Hotel i gammel stil, delvis moderniseret. Venlig tjek in og ok renlighed. God aftensmad i restauranten. Morgenmaden derimod var meget skuffende og mangelfuld.