Valoraciones de Grand Hyatt Hefei

Respuesta del alojamiento: 尊敬的賓客您好，感謝您對合肥君悦酒店做出的好評。我們期望用人與人之間真誠的服務和關心為您的旅居時光帶去温暖和舒適，期待您的下次光臨和我們分享更多入住感受，祝旅途愉快！

Respuesta del alojamiento: Dear Guest,Thank you so much for sharing your wonderful experience at Grand Hyatt Hefei. We are delighted to hear that Manager Lady Heidi and our concierge team made you and your family feel at home. It’s especially heartwarming to know that the welcome gift for your child added a special touch to your stay.We truly appreciate your kind words and look forward to welcoming you and your family back for another memorable visit.Warm regards, Grand Hyatt Hefei Team

Respuesta del alojamiento: Dear Guest,Thank you so much for choosing to stay with us at the Grand Hyatt Hefei and for sharing such a wonderful review. We’re delighted to hear that you enjoyed the spaciousness and the stunning night views from the Regency Exclusive Double Bedroom. It’s great to know that the separate powder room and large walk-in closet added to your comfort.We’re especially proud to hear that Nina provided excellent service during your stay. Our team strives to be attentive and helpful, and it’s rewarding to know that her meticulous care made a positive difference for you.It’s also fantastic that you enjoyed the club area and found the variety of food and drinks to your liking. We truly appreciate your recommendation of this room for guests who value extra space.Thank you again for your kind words. We look forward to welcoming you back to the Grand Hyatt Hefei for another memorable stay.Warm regards, Grand Hyatt Hefei Team

Respuesta del alojamiento: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the breakfast, location, and swimming pool at Grand Hyatt Hefei. We look forward to welcoming you back for another great stay!

Respuesta del alojamiento: Dear Guest, Thank you so much for sharing your wonderful experience at the Grand Hyatt Hefei! We are thrilled to hear that you had an excellent stay with us. Our team is dedicated to providing exceptional service and a comfortable atmosphere, and it’s rewarding to know we met your expectations. We strive to create memorable experiences for all our guests, and your kind words motivate us to continue delivering the best. If there’s anything specific you enjoyed or any suggestions you may have for us, please feel free to share. We value your feedback as it helps us improve and enhance our services. We look forward to welcoming you back to the Grand Hyatt Hefei in the future!

Respuesta del alojamiento: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at the Grand Hyatt Hefei and that our team, especially Heidi, made such a positive impact on your experience. Providing exceptional service is our top priority, and it’s always rewarding to know that our efforts are appreciated.We’re delighted that you found our hotel to be nice and comfortable. It’s great to know that you felt well taken care of, and we truly appreciate your kind words about our staff. They work hard to create memorable experiences for our guests, and your feedback will surely inspire them to continue delivering outstanding service.We look forward to welcoming you back to Hefei in the future! If there’s anything specific you’d like during your next visit, please don’t hesitate to reach out. Your comfort and satisfaction are our utmost concern.Thank you once again for choosing Grand Hyatt Hefei. Safe travels, and see you soon!Warm regards, Grand Hyatt Hefei Team

Respuesta del alojamiento: Dear Valued Guest, Thank you so much for your wonderful review of the Grand Hyatt Hefei! We are thrilled to hear that you enjoyed your stay and appreciated the exquisite mall, stunning views, and the serene green surroundings. It’s always our goal to provide an environment where guests can relax and enjoy both the beauty of nature and the vibrant attractions nearby. Your kind words motivate us to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to the Grand Hyatt Hefei in the future. Thank you once again for your feedback!

Respuesta del alojamiento: Dear Guest, Thank you so much for taking the time to share your wonderful experience at the Grand Hyatt Hefei! We are thrilled to hear that you had a memorable stay and that our service manager, Nina, made such a positive impact on your visit. At Grand Hyatt Hefei, we strive to provide exceptional service and create lasting memories for our guests. It’s always rewarding to know that our team members, like Nina, go above and beyond to ensure your comfort and satisfaction. Your kind words will surely be shared with her and the rest of the team, as they serve as great motivation for us all. We hope to welcome you back soon for another delightful stay. If there’s anything specific you would like to experience or if you have any special requests for your next visit, please don’t hesitate to reach out to us. Thank you once again for your thoughtful review. Safe travels, and we look forward to seeing you again at Grand Hyatt Hefei! Warm regards, Hotel Management

Respuesta del alojamiento: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Grand Hyatt Hefei. We truly value your insights as they help us improve our services. We apologize for the inconvenience you experienced with accessing the lobby. We understand that traffic can be challenging, and we appreciate your patience. Your comfort and ease during your stay are important to us, and we are exploring ways to enhance the entry experience for our guests. Regarding the cleanliness of your room, we are glad to hear that you found it generally clean, but we sincerely apologize for the oversight in the corner areas. Our housekeeping team strives for excellence, and your comments will be shared with them to ensure that we maintain the highest standards moving forward. We are also sorry to hear about your experience at the dinner buffet. Freshness is a priority for us, and we take food quality very seriously. We will address this matter with our culinary team to ensure that all items served meet our quality standards. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future, where we will strive to provide you with a much improved experience.

Respuesta del alojamiento: Dear Guest,Thank you so much for taking the time to share your experience at the Grand Hyatt Hefei! We are thrilled to hear that you had a quick check-in process and appreciated the caring follow-up from our customer service team, especially Heidi. It’s wonderful to know that her efforts made a positive impact on your stay.We strive to provide excellent service and create memorable experiences for our guests, and your feedback reassures us that we are on the right track. We would be delighted to welcome you back on your next visit to Hefei, and we look forward to making your next stay even more enjoyable.If there’s anything specific you would like to see or experience during your next visit, please feel free to let us know. Safe travels, and we can’t wait to see you again soon!Warm regards, The Grand Hyatt Hefei Team

Respuesta del alojamiento: Dear Guest,Thank you for sharing your positive feedback about your stay at Grand Hyatt Hefei. We're delighted to hear that you enjoyed our service and appreciated the beautiful views. Providing excellent service and a memorable experience is our top priority, and your kind words encourage us to continue striving for excellence.We look forward to welcoming you back for another wonderful stay soon!Warm regards, Grand Hyatt Hefei Team

Respuesta del alojamiento: Dear Valued Guest,Thank you so much for your kind words! We are thrilled to hear that you had a very nice stay at the Grand Hyatt Hefei. Our team takes great pride in providing a welcoming and helpful atmosphere, and it's wonderful to know that our efforts made an impact on your experience. We will certainly pass on your special thanks to Lily; she will be delighted to hear that her service contributed to your enjoyable stay. Your feedback encourages us to continue delivering exceptional hospitality.We look forward to welcoming you back for another memorable visit in the future!Warm regards, Grand Hyatt Hefei Team

Respuesta del alojamiento: Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our amazing location and the great views during your stay at Grand Hyatt Hefei. It’s also fantastic to know that you found excellent value for your money.We truly appreciate your kind words and hope to welcome you back for another memorable experience soon.Warm regards, Grand Hyatt Hefei Team

Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to share your wonderful experience at the Grand Hyatt Hefei! We are delighted to hear that our hotel has become your go-to choice when visiting Hefei. Our prime location next to the MixC mall truly offers our guests the convenience of shopping and entertainment right at their doorstep, and we're thrilled that you found it to be unbeatable. We are especially grateful for your kind words about our service. It's fantastic to know that Lily made such a positive impression and attended to your needs with 5-star care. We take great pride in our team, and your recognition of their efforts means a lot to us.Thank you once again for your kind feedback. We look forward to welcoming you back to the Grand Hyatt Hefei for another memorable stay!Warm regards, Grand Hyatt Hefei Team