Valoraciones de Royal Victoria Hotel

海景房風景很不錯，有小閣樓。性價比真的很高，走出去就是海邊，附近的餐廳觀光點都不錯！男朋友説，第一次在英國那麼便宜可以住到那麼大的房間。房間比較老舊，但是説實話，英國所有建築都這樣，都是幾百年歷史了。

早餐位置很好，能看到大海。

老式酒店，大堂小，有些陳舊。早餐廳可以看海，這次的海景房間超大，比較乾淨，每天海浪拍打的聲中入睡。距Hasting老城中心區沿着海濱大道約20分鐘步行。

這個價格已經很不錯了

老舊酒店。

還挺不錯的

I left my electric toothbrush in the bathroom by mistake when I checked out, and when I rang later to ask about it they claimed not to have found it, and despite a week of chasing what might have happened to it, I have ended up buying another, with no contribution from the hotel. So either their protocols for property left behind sucks, or worse! Breakfast was luke warm too, btw, and the whole place is a bit tired, with rattly sash windows keeping me awake until I wedged them shut.

Please do not stay here, the rooms are from the 70s, smell, the bathroom was full of mold. This hotel is dated and makes you feel dirty. How you can call this a hotel I have no idea. Please do not stay here. Is not in a great area and quite scary when out and about. As soon as you come back into the room you can feel the mold.

First class comfortable hotel with super friendly professional welcoming staff .The hotel has been traditionally and stylishly refurbished and I can wholeheartedly recommend it . The bar restaurant and most importantly the friendly staff really are excellent . For a hotel of this quality the price represents really good value and it won’t be long before I’m back !

great find. lovely old period hotel. Afternoon tea is amazing value for money , huge room and even had a bath . Staff really good .overlooking the sea , the suites are well worth the extra cost. can’t really fault it . Buffet breakfast was great . can’t really fault the place

The staff were nice but the hotel was just ok. It was probably very grand in it’s day but is looking a bit shabby now. The room was very big and was clean and comfortable and had a lovely view of the sea but it really needs updating. You could see repairs had been made but not been ‘made good’ afterwards. Again, the bathroom was clean but there was some mould on the ceiling. For some reason the pull cord for the bathroom light was so high up I couldn’t reach it … much to my husband and teenage son’s amusement! (For reference, I am 5 foot). The food on the other hand was not great, it’s not worth paying for breakfast. You’d be better off going for a walk along the prom to one of the cafes. There is very limited parking but there is a large car park just across the road.

Don't be deceived by the website, this hotel is in near of serious investment both on the infrastructure and staff. Hastings as a town suffers from a lack of good quality hotel accommodation and the Royal Victoria is a typical example of that. The furniture is dated and scruffy, the bathrooms need an upgrade notably the showers. The Piano bar does not have a piano, just a collection of tables and there are very few staff, for example only one staff member coordinating breakfast so service was slow with no ability to order a latte "until the bar opens at 11.00" I would say avoid but finding good quality hotel accommodation in Hastings is not easy.

We checked in at 3 pm. The receptionist was very helpful. 4pm our friends arrived checked into the superior mezzanine room they had booked online directly with the hotel. To be told that is not the room you have. You are in a suite, It’s still £180. We paid £139 for the same room. The receptionist Lauren was very unhelpful, she could not contact a manager. No managers available. No contact details. We just felt that it would be fair for them to pay the same as us. She said no. We said what happens if you have an emergency?she said ‘they don’t really have any?’ It’s a nice period hotel. Feels like going back in time. So disappointing that we feel ripped off and their response was so dismissive.

We woke up to find bed bugs in our bed and on us. Informed front desk, who rang the owner when we asked for a refund. We didn't feel comfortable taking another room knowing bed bugs could be in there as well. When front desk told the owner that cleaning staff had also found bedbugs, we heard him say 'tell them I'm not here' before the call ended. It was fairly awkward and I felt really sorry for the person on front desk who was trying to help us. I've been trying to secure a refund ever since but despite a helpful conversation a fortnight ago, have heard nothing. I've been told the owner was at a conference when he said he wasn't there, but I heard what I heard and it felt like somebody trying to avoid responsibility. In any case, the fact I've still not heard from him despite calls and emails is the same issue. I regret having to post this as the hotel has such potential. We loved the older decor, but I'm not sure this is deliberate. It felt like a place without much care, for the building, it's staff or it's guests.