Kingsland Hotel

Este hotel se publicitó falsamente. 1. No había desayuno disponible a pesar de que el precio que pagamos incluía el desayuno y no había alternativa / intento de compensar. 1. La cama no era de tamaño queen - 2 camas juntas pero los pies colgando de los extremos de la cama. 3. La habitación no estaba tan limpia como aparecía en las fotografías, ¡especialmente el baño! El suelo de la ducha estaba sucio y manchado de azul. El servicio al cliente fue deficiente: cuando preguntamos sobre una reducción de precio debido a que no había desayuno, la persona en el mostrador dijo "por eso te lo digo antes del check-in", lo que implica que podríamos irnos si no estábamos contentos. El problema con esto es que era demasiado tarde para ir a otro lugar y la reserva no era reembolsable. No se ofrecieron disculpas, solo excusas: "seguimos pidiendo al sitio que elimine el anuncio del desayuno, pero no lo hacen". Solicitamos un reembolso y se nos pide que regresemos al sitio web. Muy insatisfecho con esta visita, apenas queríamos dormir allí, y solicitamos un reembolso.

The hotel is not that far but around 40 min by metro to any place in the center, so is still but you need to count with that extra travel time in your holidays schedule. About the hotel, the rooms are quite good and clean. Just smalls toilets and showers but as almost all hotels around. I would just say that is in a roundabout so kite busy and cars noice if your windows are open, if not is ok. The personal was really kind and seems they are 24hours in the place and quite disponible. We stayed two nights and they gave given new towers for the second day. The neighborhood is calm around, but with supermarkets and restaurants. Definitely, a good price quality relation.

Not bad but not good. Excellent location, close to underground.

Thank you

This property could do with some work like a fresh coat of paint, perhaps refurbished bathrooms too. Our room wasn't hoovered properly in several areas. For ataying one night, it wasnt bad, but in short, I could see why it was so cheap. The surrounding area was the best part.

It was alright but the toilet was very small and TV was useless and small aswell

Dirty carpets, dirty bedding, dirty bathroom appliances, old food items from previous user left in cupboard, surfaces sticky, woken by shouting and doors slamming. Staff were accommodating and removed said food item after we found it. Surrounding area is busy with a large roundabout in constant use, for the price payed and location close to Wembley it is adequate for a one night stay but needs improvement.

We had a family room and the main bed was huge and comfortable. Shower room was on the small side and looked like it was due some re-decoration. Everything was clean enough. We were visiting London for a concert at the O2 Arena and the hotel was ideally placed to drive to and then catch the tube directly to the arena.