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Hoteles recomendados en Hannover

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Lee valoraciones de usuarios sobre hoteles en Hannover

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Grand Palace Hotel Hannover
4.1/551 Comentarios
El hotel da a la calle, la ubicación es superior, hay muchos restaurantes, centros comerciales, etc. No hay estacionamiento. El personal de recepción del hotel le sugerirá dónde aparcar. Se tarda unos 5 minutos en caminar. Durante la epidemia, el desayuno no es un buffet, es relativamente sencillo que el personal de servicio lo lleve a la mesa.
Kastens Hotel Luisenhof
4.3/558 Comentarios
It is a beautiful hotel with an excellent location in Hannover. The rooms are comfortable, and the bathrooms looked newly refurbished. We stayed at 2 executive rooms which were spacious and lovely. The staff at the reception and restaurant were all friendly and professional. The breakfast was basic and nicely presented. The Bar is another story. They close early and staff not very friendly. I came late like 1 minute after the last call while staff were still working and they refused to serve me. They said order from Room service from a very limited selection.
Novotel Hannover
4.1/553 Comentarios
I lost my luggage in the lobby of the Hotel (Novotel Suites Hannover). I asked the staff at the reception and the hotel manager (Pathira Ewen, I believe this is the correct spelling of her name) to help out. They could clearly see my luggage on the CCTV when I got to the hotel. From a certain point onwards, they are unable to let me know any additional information about my luggage. The CCTV camera suddenly can't show the luggage anymore, and they keep telling to claim with the police for them (the police) to go and ask for video footage. That's funny as hell. Customer service all of a sudden went downhill. They went from ”yeah we'll check the CCTV for you” to ”call the police if you want further information”. I'll definitely claim to the police. That is considered theft to some extent and the last time I checked, it's illegal in Germany as well. I'll involve lawyers if I am forced to.
Sheraton Hannover Pelikan Hotel
4.2/534 Comentarios
During recent storms, Deutsche Bahn rerouted and cancelled my train which left me stranded in Hannover unexpectedly. I quickly booked the first Marriott property I could find on the app because I needed a last minute room guaranteed late at night. When I arrived at checkin, Inga Zarzycki welcomed me after a long and frustrating day of travel. She answered all of my questions, and even provided me a complimentary upgrade to a beautiful suite because of my Platinum status. I was also informed that I had the minibar and breakfast included and could choose between a welcome gift or bonus points. The suite itself was beautiful! It felt like a small apartment. The bed was huge and very comfortable. The bathroom was also great, with a big tub. I am 6’4” so it was a nice surprise to be able to soak in the tub after a terrible travel day. The following morning after a hearty breakfast, I spoke with Olga Schmidt at the front desk and explained I was going to go to the train station and try to get home to Berlin, but that I might need to extend my stay for another night. I asked her to hold my room and not send housekeeping, just in case. She kindly agreed. After a terrible experience at the train station, I returned to the hotel disappointed that all trains were cancelled again and I was stranded for another day. Olga welcomed me back with a cappuccino and some candy and suggested I check out the sauna and fitness center to relax. The sauna is beautiful and had a roof top terrace, perfect for cooling off. Shortly after this, I learned that my friend was driving from Berlin to pick me up and take me home, and that I would not need to stay an extra night. When I explained my situation to Olga, she informed me that I could have a VERY late checkout and would not be charged an additional night for the room. This is top notch customer service! She totally understood my situation and made every effort to accommodate my ever changing needs. When I finally went to checkout, I was happy to see Inga again. Olga had already updated her and it was an easy checkout experience. Both Inga and Olga are fantastic representatives of excellent customer service and I truly appreciate their help and consideration during an otherwise stressful travel experience. If I am ever in Hannover again, this will be my first choice of hotel because of the level of service I received.
Central-Hotel Kaiserhof
4.1/591 Comentarios
No se recomienda alojarse en este hotel. La ubicación está frente a la estación de tren y el transporte es conveniente. Pero esta ventaja no es suficiente para disimular sus defectos: 1. Instalaciones anticuadas, el sofá brota. 2. El diseño del baño es defectuoso y salpicaduras de agua por todas partes. 3. El personal de servicio individual carece de cortesía.
Gasteresidenz PelikanViertel
4.2/528 Comentarios
He estado aquí desde 2007 y he estado en familia desde 2007 y todavía es mi lugar favorito para permanecer en Hannover. Desde que está en el cuarto piso, puede estar muy caliente allí en verano, ya que no hay AC. La ubicación es conveniente no muy lejos del estacionamiento de tranvía, el desayuno buffet es muy bueno (a menos que no hay café de cafe), es muy limpio y hay instalaciones de lavandería (por un coste). Sería recomendable, especialmente para las estancias más largas.

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