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Valoraciones de usuarios
8.5/10
Muy bueno
54 valoración
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Valoraciones verificadas
Ubicación8.4
Instalaciones8.4
Servicio8.5
Limpieza8.6
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Todos los comentarios(54)
Valoraciones positivas(29)
Valoraciones con fotos/vídeo(2)
Valoraciones negativas(4)
Usuario invitado
Habitación con 2 camas individuales
Fecha de estancia: dic 2025
Viaje de negocios
5 valoración
8.5/10
Muy bueno
Fecha de publicación: 5 ene 2026
quite nice rooms and very pleasant atmosphere.
Staff was very friendly and courteous and welcoming.
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Usuario invitado
Fecha de estancia: mar 2023
Viaje de negocios
2 valoración
8.5/10
Muy bueno
Fecha de publicación: 18 abr 2023
I stayed there for two nights, Sunday & Monday and the service was exccellent. Cleanliness was as good as you could hope for. The only downside was no food for the evenings. However - The local beer made up for this. Also - Restaurants are very close, there is 3 within 5 minute walking, and if you can walk 20 minutes, there is everything you need in the centre.
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Mounira Abouauf
Fecha de estancia: ene 2023
Parejas
8 valoración
10/10
Excepcional
Fecha de publicación: 20 feb 2023
It’s was a very nice place with friendly staff. The location was good and it was better than I expected!
시끄럽지 않고 깔끔한 호텔 내부가 마음에 들었습니다
다만 냉장고가 없어 아쉬웠습니다. 시내는 걸어서 15분 거리에 있습니다
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Cristian G
Fecha de estancia: dic 2023
Viaje de negocios
2.0/10
Fecha de publicación: 20 ene 2024
Los recepcionistas son unos incompetentes, además de no dejarme hacer la reserva allí en persona, tuve que hacerla por web sin batería en el móvil, no me ayudaron en nada y tuve que irme a otro hotel a las 23:00
Respuesta del alojamiento: Estimado Sr/Sra, muchas gracias por sus comentarios. Sentimos mucho no haber podido satisfacerle con nuestros servicios. Cada uno de nuestros empleados se esfuerza siempre al máximo. Nos gustaría hablar con usted personalmente sobre su experiencia negativa para asegurarnos de que esto no vuelva a ocurrir. Le estaríamos muy agradecidos si se pusiera en contacto con nosotros a este respecto. Su equipo del Premier Inn Hannover City University
Usuario invitado
Fecha de estancia: ene 2026
Otro
2.0/10
Fecha de publicación: 6 feb 2026
Premier inn cancelled a valid booking then readvertised the same rooms but at five times the price. Will be very slow ever to do business with them again and I would advise everyone not to trust a booking with them
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Usuario invitado
Fecha de estancia: nov 2025
Otro
6.0/10
Fecha de publicación: 12 dic 2025
One of the joys of going away, is the Hotel stay. Expectations are NOT high, but a little largesse and being spoilt was all part of the package. Clean towels and room cleaning was the standard - NOT AT THIS HOTEL. One has to advise reception the previous day, that you want your room cleaned & replenished - your room is then put on the next days rota if you are lucky. If someone does not fill out the form correctly, your room is NOT cleaned AND IT BECOMES your responsibility to go to reception again, and request cleaning for next day. Even if you speak directly to the cleaning team ( outside your room door ) they will NOT do anything - not their problem. My wife & I thought this was a disgraceful state of affairs, and most un satisfactory. The bean counters in management have certainly got this wrong, and will make me think twice about staying ib a Premier Inn again. Bugsy Horsham. West Sussex.
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Usuario invitado
Fecha de estancia: sep 2025
Otro
6.0/10
Fecha de publicación: 1 oct 2025
The hotel is ok for the town. It's about a 20 minute walk, but the taxis are about 10-15 euro. The room was as expected, really comfortable beds, and on the whole, not an issue at all. The trains went almost under our room, but once the window was shut, it really wasn't an issue. The staff here couldn't have been any more unfriendly if they tried, however. From check-in to most interactions, they just weren't interested in the slightest. There was 1 young lady who was really nice, 2 young lads that were just ok and then the rest were just awful. Made us feel truly unwelcome and uncomfortable. Was more annoyed when they were chatty and friendly with other national guests but really off with us. Totally put us off returning as we had hoped for the octoberfest. Wouldn't recommend for British guests.