Valoraciones de Hangzhou Huachen Kenzo Hotel

Staying at the hotel left the best impression: convenient location, nice services. I really liked the European breakfast, there was American, vegetables and omelette. Very polite staff! The furniture in the room may have looked old-fashioned, but the room was very clean, with a soft mattress and all the necessary amenities. The only thing that surprised me was that there was no door between the room and the bathroom. It was very nice to receive a small compliment every day(yogurt, banana and tomato). Every day my room was cleaned, towels were changed and water was brought. My room was non-smoking, but unfortunately the room was opposite the elevator where people smoked, so the smoke was coming into the room. The woman at the reception helped me a lot with the necessary purchases online, unfortunately, I didn’t have time to ask her name.

Good - Two stops from Hangzhou East Station - 2 mins walk to metro - good food one station away - good bathroom - clean room - great view - great attentive staffs, thanks for the fruits - Did not hike room rates during national day Bad - Laundry room is hard to locate as it's label as staffroom. - No dryer in laundry room is kinda useless - dated decor. Needs refurbishment - breakfast utensils need deep cleaning. Bowls and cups are stained

The staff at this hotel are very helpful and friendly. It is just 2 stops on metro line 4 from the East railway station, and about 25 minute didi ride to West Lake. The bedroom and bathroom are high quality with lots of amenities and the bed is comfy

Nice hotel. Friendly staff. Tourists will need a local phone number to access wifi though.

值得續住的酒店 設施：齊全完善的配套設施 衞生：大堂，房間都乾乾淨淨，讓人感覺到很舒服 環境：周邊交通便利，去杭州東站很近 服務：一家服務很到位的酒店，大堂經理張先生為客人所想。打掃衞生的曲小紅女士幹活認真把房間打掃的很乾凈。點贊👍推薦

非常非常非常不錯的酒店，就在地鐵口邊，離火車東站特別近，房間衞生好，服務態度好，整體環境好，住起來很舒適，每天還有小水果和酸奶贈送，早餐種類很多也很不錯。不過空調是非常老式復古的，效果會差一些些，浴室洗澡是在站在浴缸裏的，下水比較慢。下次來杭州還會選擇這裏。

這個酒店必須好評，性價比高，服務熱情，整潔乾淨 ，交通便利，出門就是地鐵，還送了早餐，早餐很豐盛，出門回來不僅房間打掃的乾淨整潔還會放上小零食，太貼心了，謝謝你們的服務，會推薦給朋友，下次再來杭州會選擇這家

特別點贊這家酒店的洗髮水，看起來其貌不揚，但實際體驗真的太棒了！！！不管是洗的時候還是洗完之後，頭髮感覺特別順滑，堪比用了護髮素。退房時特意詢問了洗髮水的品牌，但被遺憾告知是供應商特製的，世面上買不到。實在太可惜了，強烈建議酒店考慮做成周邊商品出售，秒殺世面上90%的洗髮水。 再説説其他幾個優點： 1、位置好，就在4號線新塘地鐵站邊上，出行非常方便。 2、服務好。工作人員的服務態度都蠻好，能感受到發自內心的温暖服務。辦理入住時可能因為住客不多還做了免費升級加贈送早餐，房間裏還放了一些小水果和零食。辦理退房時，有詢問不滿意的地方，整體感覺有在用心做服務，讓人很舒服。 3、酒店房費定價不高，所以性價比非常高。 説個美中不足的點：衞生間有一點返味，但還能接受。剛入住時沒有感受到，因為衞生間噴了香氛，是到第二天才聞到的。應該是酒店知道有這個問題，有意識地提前彌補過。 總體來説，還是非常推薦的。單就為了這個洗髮水，下次還選這家酒店！

非常滿意的一次入住！酒店地理位置很好！ 房間也比想象中的寬敞。 服務很贊！ 前台的姐姐很温柔 整理衞生也很及時 晚上還送來了小水果 很開心的一次入住

服務超級贊贊贊贊！走的時候還送我一把傘，還有一提可樂➕水！早餐也很好吃！到九點半！對於我這種晚睡晚起的人來説太友好了！

房間很大，屋子也很乾凈，早餐非常不錯，種類非常豐富，而且味道也非常好吃，餛燉、葱油拌麪、肉腸等等，味道都很好。

房間非常乾淨，而且前台服務特別好，給我們免費升級了房型，收拾乾淨待遇高早餐豐富，而且離地鐵站非常近。

離杭州東站地鐵兩站，交通非常方便，服務很贊，房間非常乾淨，為我們升級了房間還贈送了早餐。

房間很大很乾凈，前台服務人員，客房服務人工都很熱情，服務一級棒，而且特別有耐心。早餐也很豐盛，很推薦這個酒店，而且離地鐵站超級近，以後來杭州鎖定這個酒店了