Nade ShiJia

The room have nice view looking over the city and westlake. Nice spread of breakfast in the morning with nice view of the busy street. Recommended stay at the hotel. Good service by Yvonne and Chen CC.

quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .

The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.

Good breakfast, very nice service I the restaurant. Smelly room.

Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.

Group of 9 people. Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly. The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls. The reception avoids to speak English and talks mandarin to our group members. I found a long red finger nail in the bathroom. The toilet has some problems. Breakfast is ok.

酒店的地理位置很好，出門辦事非常方便。周邊的遊玩設施生活設施一應俱全，交通也很方便。來杭州出差的可以考慮納德，空閑時間周邊走走很舒服。Bonnie服務熱情積極退房打來電話詢問感受，下次來杭還會入住納德。

因為要給娃開葯，來杭州頻率真的很高～多次入住納德啦，Bonnie真的每次都很熱情積極！每次入住前我都會聯繫她，有小問題都可以得到妥善的解決。酒店早餐很好吃品種多樣味道也很好。性價比非常高，會推薦家人朋友入住納德。

住了兩晚，感覺性價比很高，大堂副理bonnie服務熱情周到，房間乾淨衞生明亮，早餐中西餐都有，豐富而美味。交通出行也很方便，離地鐵站很近，步行5分鐘可以到武林商圈杭州大廈.杭州中心.西湖文化廣場。下次來首選納德酒店。