Valoraciones de Holiday Inn Express Hangzhou Airport

Respuesta del alojamiento: Dear guest, hello, and thank you for staying at Holiday Inn Express Hangzhou Xiaoshan International Airport. Your words of affirmation are the greatest reward for Xiao Zhi. Warm greetings, careful inquiries, patient answers, and attentive service are all part of Xiao Zhi's duties. Seeing your praise fills Xiao Zhi with motivation and only inspires a desire to provide even better service. The hotel's daily light cleaning covers everything from the lobby to every piece of linen in the guest rooms; periodic deep cleaning extends to every corner of the hotel, ensuring a neat and refreshing environment for our guests. Xiao Zhi sincerely invites you to visit us again and wishes you all the best in everything.

Respuesta del alojamiento: Hola, distinguidos invitados, Bienvenidos al Hangzhou Xiaoshan International Airport Zhixuan Holiday hotel. ¡Como miembro del grupo hotelero intercontinental, nos comprometemos a proporcionar a cada huésped una hospitalidad llena de verdaderos sentimientos, para que tan pronto como los huéspedes entren en el vestíbulo del hotel, puedan ser tratados cordialmente por un ambiente cómodo y relajado y sentir la belleza de sentirse como en casa! El hotel está bien ubicado y se encuentra en la zona del aeropuerto de dexin, a solo una parada de metro del Aeropuerto Internacional de xiaoshan. También ofrecemos un servicio de recogida regular para los huéspedes que vuelan por la mañana y por la noche, y puede reservar un vuelo en la recepción del hotel. ¡Espero que tenga la oportunidad de volver a alojarse en la casa de xiaozhi, ¡ le deseo un buen viaje! Equipo de atención a huéspedes de vacaciones de Zhixuan

Respuesta del alojamiento: Estimado huésped.Le damos la bienvenida y le agradecemos por elegir nuestro hotel. Como una marca intermedia del Grupo InterContinental, siempre nos esforzamos por ofrecer a nuestros huéspedes un entorno y un servicio de alta calidad y buena relación precio-rendimiento. Nuestro hotel cuenta con habitaciones frescas, modernas, acogedoras y cómodas, una limpieza impecable y un servicio lleno de entusiasmo, para que usted pueda sentir la calidez de su hogar incluso en un largo viaje. Estamos muy complacidos al ver que se siente a gusto en nuestro hotel. Esperamos sinceramente su próxima visita. ¡Le deseamos un feliz viaje!Equipo de Atención al Huésped de Holiday Inn Express.

Respuesta del alojamiento: Dear guest, hello! Welcome to Xiao Zhi's home and thank you for giving us a positive review! We are committed to providing you with first-class facilities and premium services to ensure a pleasant and comfortable stay. We have carefully prepared simple and fresh rooms full of thoughtful creativity, equipped with comfortable beds, high-quality and cozy bedding, both firm and soft pillows, one-click high-speed internet, and a nutritious buffet breakfast to relieve your traveling fatigue and ensure a good night's sleep. Our rooms use hollow double-layer soundproof glass, specially thickened solid wood doors, and soundproof door seals to block noise. We hope to have the opportunity to serve you again and provide you with an even better service experience. Wishing you happiness every day.

Respuesta del alojamiento: Thanks for your fantastic review of Holiday Inn! We’re delighted that every part of your stay worked—from the fresh, new rooms and time-saving complimentary one-way airport shuttle to the breakfast that offered good value for your money. Our staff will be thrilled to hear they made your stay pleasant, and we’re glad the short 4-minute walk to the metro made your high-speed railway transfer smooth. It’s a nice surprise that the nearby midnight hawker stalls were a highlight for your late arrival, too. We’re already looking forward to your next visit to Hangzhou!

Respuesta del alojamiento: Dear Guest, hello! Thank you for staying at Holiday Inn Express Hangzhou Xiaoshan International Airport and leaving your valuable feedback! We are always committed to providing business and leisure travelers with an airport stay experience that is 'convenient to reach, comfortable to stay, and great value for money,' and we are delighted that our efforts have been recognized by you. Your satisfaction is the best reward for us! We wish you a pleasant journey and look forward to being your first choice hotel for your next trip to Hangzhou!

Respuesta del alojamiento: Dear guest!Thank you for choosing Holiday Inn Express Hangzhou Airport and sharing your stay experience. We are delighted to hear that you found the room spacious and comfortable for your group. We also take note of your feedback regarding the location and will consider it for future improvements. Your satisfaction is important to us, and we truly appreciate your kind words. We look forward to welcoming you back for another pleasant stay.IHG Social Listening Team

Respuesta del alojamiento: Dear guest, thank you for highlighting our free airport shuttle service. At the same time, please accept our sincere apologies regarding the bed sheets that did not meet your comfort expectations. We have addressed this with our housekeeping team to ensure all linens are up to our standard. We hope to have another opportunity to provide you with a more comfortable stay.

Respuesta del alojamiento: Dear Guest, hello! Thank you for choosing to stay at Holiday Inn Express Hangzhou Airport and taking the time to share your stay experience! We are pleased to know that you are satisfied with the hotel's location, room cleanliness and staff service. Your recognition is the greatest encouragement for our work. We will continue to maintain high-standard services and provide each guest with a convenient and comfortable accommodation experience. We look forward to bringing you a pleasant stay again in the future! Holiday Inn Express Guest Care Team Wish you a smooth trip and all the best!IHG Social Listening Team

Respuesta del alojamiento: Dear guest, welcome to Holiday Inn Express Hangzhou Airport. As a mid-range brand under InterContinental Hotels Group, we have always strived to provide guests with a cost-effective environment and service. The hotel is located near Xiaoshan International Airport, and we also provide scheduled pick-up and drop off services for guests on morning and evening flights. Please make an appointment for your flight.Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Respuesta del alojamiento: Dear guest, welcome to Holiday Inn Express Hangzhou Airport. As a mid-range brand under the InterContinental Hotels Group and a mid-range business brand under the InterContinental Hotels Group, we have always adhered to the true way of hospitality and served every guest with care. At the same time, the hotel is located near Xiaoshan International Airport, and we also provide scheduled pick-up and drop off services for guests on morning and evening flights. Thank you very much for your affirmation and encouragement. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Respuesta del alojamiento: Thank you for choosing to stay at our hotel and for sharing your valuable feedback! We are delighted that our location and airport shuttle service added convenience to your early flight schedule. We understand that the irregular shuttle schedule you mentioned may have caused some inconvenience; we are currently actively optimizing the shuttle scheduling system to provide more accurate timing information for our guests. We suggest that next time before your trip, you contact our front desk to get the latest shuttle updates, as we are available 24 hours to assist you. We look forward to providing you with a comfortable stay during your next trip, and wish you a smooth journey!