Hoteles de 2 estrellas en Condado de Hamilton

My stay has been more than disappointing, it is down right unacceptable. Checking in I was met with a very rude woman behind the counter who made very unprofessional comments. I booked through ******* and when I came in they tried to charge me a completely different price. I didn't hold back and I made them charge me the correct amount. Coming to our room was initially nice, but we soon found that the bedsheets were stained, the ac barely cooled the room, for a room of four we only had 2 rolls of toilet paper and one trash bag. This wouldn't be so bad but their room service only comes once every 3 days, if you are lucky. Our room service never came on the day they were supposed to, not even a knock on our door. We had to schedule them the next day and we were told that they would come between a certain time in the morning. We made sure we were not in the room before that time and didn't come back until later in the day. After an exhausting day we came back to a room that had not been touched. We decided to call the front desk using our rooms phone, only to find that it did not work. We had to make our way back down and practically begging for them to come up and clean the room. Once they did come we were met with attitude by the cleaning lady. We thought she did a good job at first, but we found out she never even replaced our shampoo and conditioner, only adding water to it. I wouldn't recommend going to the pool at least in the current condition it is in. When you first walk in you are welcomed to a loud screeching fan that fills and echos into the room. you have to talk quite loudly to even be able to hear over it. That's not the only thing you should avoid in the pool. When we first came the pool was closed but then reopened, we were told it was safe to swim, but that was not the case. All of our hair is fried, our skin dried and irritated, and our bathing suits bleached. I have grown up swimming in chlorine pools and I've never had such a negative chemical reaction such as this. I don't recommend using the stairs as it is very much a fall risk. Multiple stairs are broken and showing bare wood, missing the gripping edges. My disabled friend, when going down to let the front desk know about the cleaning not happening, took a nasty fall. All the front desk did was file a report and not do anything to fix the stairs right away. Also letting the desk know our room phone didn't work they did nothing to rectify that either. Their breakfast leaves a lot to be desired. You get two main choices and the rest is packaged milk and yogurt. Their coffees are never refilled and for the size of the hotel it's just not enough. I was able to get maybe 4 oz of coffee when coming early. I definitely recommend staying away from the turkey sausage. Tasting it I could tell something was off right away and I couldn't even eat it. My poor husband decided to try and he has been up all night and day with a stomach ache. Checking out and bringing some of these

¡Deja y la Sra. Sonya eran fenomenales! Se dedicaron a asegurarme de que tuve la mejor experiencia posible y hacían lo mejor para satisfacer mis deseos y necesidades! Este hotel está situado en un gran lugar conveniente para el interstate con muchas opciones de comida cerca.

Si decides alojarte en Best Western Heritage Inn, te encontrarás en una fantástica zona de Chattanooga (Tyner), a menos de cinco minutos en coche de Centro comercial Hamilton Place y Cementerio confederado Silverdale. Además, este hotel se encuentra a 18,8 km de Tennessee Aquarium y a 25,8 km de Ruby Falls.Con piscina al aire libre de temporada y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet wifi gratis, un vestíbulo con chimenea y un salón de eventos.City Cafe, el restaurante del este hotel, es un lugar fabuloso para almorzar y cenar, aunque también tienes a tu disposición una cafetería y un servicio de habitaciones las 24 horas. Se ofrece un desayuno a la carta todos los días de 04:00 a 13:00 con un coste adicional.Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y tintorería a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.Te sentirás como en tu propia casa en cualquiera de las 100 habitaciones con aire acondicionado, frigorífico y microondas. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. La conexión a wifi de pago te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión LCD de 32 pulgadas con canales por satélite. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo.

I wish there were more stars than 5 to give for this hotel. We had an exceptional experience. This was one of the cleanest hotels I have stayed. The front desk solved a problem for us and went above and beyond during our stay. We are a school group and I had worked with someone over the phone about the rooms we needed. I emailed the day before arrival and assumed all was well. Upon arrival the front desk had just heard of our group coming and didn’t have the rooms. I am not sure where the breakdown occurred but this people worked like super hero’s to accommodate us. They went above and beyond in service. I would not hesitate to stay here!

I honestly would like to know how this hotel is still open. First and foremost the front desk evening attendant was kind. Upon entering our room #116 the first step we took after opening the door was an awful smell. It was a mixture between sweat, smoke and funk. I had brought some Lysol spray with me so I just sprayed it in the air to kinda freshen the room and just kept quiet. Then the loud all night banging we kept hearing was so bad it woke me up 4 times from my sleep. The breakfast was not the best but not the worst. The lady who was handling it was the sweetest lady and she greeted each person with a smile. Yet every time we walked back to the room that smell was there. Then the shower in the room didn't work at all. We were only able to take baths. So the morning of our check out, keep in mind it's me, my 10 year old and my 8 year old who was the reason we were there for his birthday weekend. When we were checking out the front desk attendant told me the manager called her and told her to charge me a cleaning fee. I asked for what and as I was walking back to to the room the manager walks past me so I turn around and asked what was she talking about a cleaning fee. She started off by saying the room was a mess. Then she told 4 lies to my face as if I just hadn't walked out the room. She said there are pizza boxes everywhere. I said there is 1 pizza box in the room and it's sitting directly on top of the microwave. Where should I have put it? She didn't answer. Then she says there are bath and pool towels all over the floor and bathroom floor. My reply was, yes, they're towels where did you want me to put them? Again she didn't answer then she said and there's candy wrappers on the floor. I said mamm, my two sons ate Welcher's fruit snacks and the wrappers are on the floor. They are kids. There was no garbage bag because it was full a day ago so I took the garbage out myself the day before and no one came in our room at all to clean or tidy it up in the 2.5 days we were there. Not once did anyone check on our room or bring any trash bags or clean toweis. So when I started asking her why was she charging me a cleaning fee. The room itself was not dirty at all. There was no food, trash or anything wrong with that room besides the bed being unmade. Her response was I'm not gonna argue with you. I'm charging you a fee because it's gonna take her an extra hour to pick up the towels and clean the room. I let her know I was a manager for at an IHG HOTEL for 5 years and I've never seen, heard or treated anyone like that. Then she just walked off. I will be contacting corporate about it. After doing some research and reading reviews I see she has done this to several people who've stayed there. Many times. This hotel charges you extra money for any reason at all. I've never seen anything like this. The fact that I kept my mouth shut about being put in a smelly room with no shower and no housekeeping during any point of my stay to then charge me ext

Desde el momento en que caminé en me sentí bienvenida. Las damas en el escritorio delantero tenían un sentido del humor y me hizo reír. Que no es fácil hacer después de conducir a una larga distancia. Le pedí cambiar de habitación debido al ruido de la carretera. Las damas estaban muy acomodadas. La nueva habitación era limpia y cómoda. El desayuno---Wow! ¡Tuve que tomar 3 fotos porque no podía acomodarla en un solo tiro! Al comprobar, la dama en el escritorio delantero me ayudó a unificar mi cuenta. ¡Gran experiencia! Me detendré aquí otra vez cuando esté en la zona.

Esta era una estancia de una noche en nuestro camino de vuelta a Florida. Hotel estaba cerca de I-75, tan fácil en & fuera. Check-in y check-out eran super rápido, los secretarios de escritorio eran muy amables, pero sólo el tipo de la mañana se mascó. Habitaciones y ducha eran realmente agradables. Estaba en una noche de domingo, así que fue agradable y tranquilo. Pasó a Champy’s para cenar y ver juegos de fútbol. Tenía un desayuno buffet completo (sólo nosotros en las máscaras). ¡Tenía huevos y bacon y galletas y secos, más todos los productos fríos regulares (cereales, frutas, huevos cocidos duros, etc.) y seguramente nos quedaríamos aquí otra vez!

YOU DO NOT GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION. It was the worst experience ever which made our seven-day vacation stressful. First, they charged my card $200.00 at check-in (without notification or disclosure). They said it was a security deposit. Then they charged my card every morning, $90.00. When I checked out, I had to pay my hotel bill plus they had $460.00 in pending charges held on my account (which can take up to 30 days to clear). This put an inconvenience on our trip and my finances. That was money we had set aside for food and gas. Second, after the first night, there was no television service at the hotel. For five days, we had no entertainment. Once they did solve the problem, it was the day before our check-out and you could only get one or two channels out of thirty. Asked for a discount due to the lack of use of the amenity and was told they could not do it at the hotel. All they could do was put in a request to the manager to give me reward points. I do not want reward points - I will not be returning to any of their hotels. I had to call customer service and was still told that they would notate my concerns and could not say if I would get compensation or not. Someone would get back to me. Third, they do not want to clean your room. They lie about everything. They do not check to see if you need towels and bathroom toiletries. And, when you ask, you get one towel and one bathroom tissue. You have to keep asking for more. Six nights and I got my room cleaned twice and that was a hassle. I put a request in the day before for service through the app and the desk clerk would not make sure my room was serviced until I threatened her that I HAD IT IN WRITING - I WAS ASSURED MY ROOM WOULD BE CLEANED THE NEXT MORNING, and then she lied on housekeeping and said she just got off the phone with them and they told her that I had a do not disturb sign on my door - when they were actually in my room cleaning. Thirdly, they have two elevators, and one of them was not working. And, they do not have a service elevator obviously because housekeeping used the one working elevator and kept it tied up - you had to wait 10-15 minutes just to get the elevator. It was awful. Customer service awful.

We really enjoyed our stay here. The staff was helpful and the rooms were clean and typical of what you'd expect. We have no complaints about the hotel at all, and we would for sure stay here again if we were in the area. It's not a place to walk to local sites, but it's within 5-10 minutes to most everything you'd want to do in the area.

Plan your escape to the Scenic City and marvel at the breathtaking views surrounding you at every turn in one of Chattanooga's most coveted locations. Nestled at the foothills of Lookout Mountain, Holiday Inn Express and Suites Chattanooga-Lookout Mountain is just minutes from downtown Chattanooga and top-rated attractions, including Rock City, Ruby Falls, and the Incline Railway. With an ideal location near I-24, our Chattanooga hotel is just 15 miles from Chattanooga Metropolitan Airport (CHA) and has easy access for travelers looking to enjoy the excitement of the city while indulging in mountain adventures.Perfect for extended stays, groups, families, and four-legged friends, our freshly renovated accommodations allow you to stretch out in comfort with all the amenities of home. Stay connected with complimentary Wi-Fi and fuel up with our daily hot breakfast buffet. Keep up your workout routine at our 24-hour fitness center, or let the kids make a splash in the indoor pool; the choices are yours at Holiday Inn Express. In town for an event or wedding? Stay in the center of all the adventures! Our Chattanooga hotel is just one mile from The Venue Chattanooga and five miles from Grandview Wedding Venue. For business travelers, we've got you covered with fast, free Wi-Fi and an on-site business center. Whether you're visiting for business, adventure, or leisure, welcome to the neighborhood.