Park Hyatt Guangzhou

Fue el momento más sorprendente en el que me he alojado en un hotel. Cuando entré en la habitación, ¡había calcetines, camisas y gorros de ducha del huésped anterior! La capacidad del administrador de la habitación para lidiar con el problema también es lo peor. ¡De hecho, dijo que nos llevaramos las cosas y nos dejaran seguir viviendo en esta habitación! Pedí cambiar la habitación, pero mentí que no había habitación. Por supuesto, al final cambié la habitación y dije que tendría un desayuno gratis. Por supuesto, no sería codicioso por este pequeño precio para disfruta de su desayuno No hubo disculpas o no ¡Lo siento! Como si lo que pasó ayer no hubiera pasado. ¡Tal experiencia no es digna de la marca Park Hyatt! ¡Extremadamente decepcionado y la primera mala crítica desde que me alojé en el hotel!

El Park Hyatt Guangzhou es un hotel maravilloso. El proceso de registro fue fácil y simple. Pedí una actualización y se hizo con un buen precio. ¡La vista es hermosa! El hotel es muy espacioso con una vista perfecta. La habitación viene con todo, como artículos de tocador y mini-bar. Recordatorio: haz una reserva antes de ir al Sky Bar. El bar también es muy bonito y cómodo. El desayuno también es muy delicioso. La piscina tiene una hermosa vista. Definitivamente disfruté de mi estadía. Espero con ansias mi próxima estadía en ese hotel. Gracias.

As expected of Park Hyatt everywhere - gorgeous interiors, excellent service, impeccable standard.

Very nice hotel, I was very impressed with Kevin Chen service, He are really nice and very professional to help me solve the problem, thank you very much for his help. the journey becomes more perfect.

Nice service, everyone is very professional, convenient location, nice room. Kevin Chen gave a great service when we check out. Everything is perfect. Feel like coming home.

Everything was great except the hotel is already showing its age. Also somehow me and my wife found the bed to be really uncomfortable and was not able to get a good night sleep in it. TV was also broken.

Service is excellent and room is spacious and clean with a view outside the window!

Nice hotel, located near malls and restaurants.

We booked the hotel with free pick up services from Guangzhou train station. The Driver - Mr Lee is a very polite and nice driver. he managed to put all our 3 28"' luggage into his Hiphi X. BTW the concierge service was very professional, they contacted me a day before to confirm my arrival time and etc. I am impressed with the excellent services from Mr Lee and the concierges team. i have checked in hotel on 29th Dec, which is a super peak reason, we arrived at 3pm but notice that quite a few customers still waiting for their room impatiently. this counter staff - Kevin chen was kept apologize with his friendly smile with angry customers. not given additional trouble to Kevin, i agreed to left the hotel and come back after 1 hour, since i have not taken my lunch. after 1 hour, room still not ready, and Kevin again gave his professional service to explain and apologies with additional free Breakfasts. Ha..ha.... somehow.. i accepted his offer and wait further for their notification. Kevin somehow has the champ and good smiles that can calm down customers like me.. Overall, hotel location is excellent for travel with metro and many options of good food nearby. The count-down party at Park Hyatt was amazing. I really enjoyed the stayed with Park Hyatt Guangzhou and will definitely come back again. i hope to see the Driver Mr Lee and Kevin Chen in my future trips.