The Ritz-Carlton, Guangzhou

Valoraciones de The Ritz-Carlton, Guangzhou

The Ritz-Carlton, Guangzhou

No.3 Xing’an Road, Tianhe District, Guangzhou, Guangdong, 510623, ChinaVer datos del hotel
The Ritz-Carlton, Guangzhou
The Ritz-Carlton, GuangzhouThe Ritz-Carlton, GuangzhouThe Ritz-Carlton, Guangzhou
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Valoraciones de usuarios

4.7/5
Excepcional
4039 valoración
Valoraciones reales
Ubicación4.7
Instalaciones4.6
Servicio4.6
Limpieza4.7
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Todos los comentarios(4039)
Valoraciones positivas(3931)
Valoraciones con fotos/vídeo(1185)
Bien decorado(156)
Comida buenísima(131)
Personal de recepción amable(104)
Lujoso(73)
Estupendo para niños(69)
Piscina estupenda(56)
Fantásticas vistas al río(45)
Valoraciones negativas(108)
Usuario anónimo
Club Canton Tower Habitación con cama King Size y vista al río
Fecha de estancia: dic 2024
Personas que viajan solas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 19 ene 2025
I had an exceptional stay at The Ritz-Carlton. The location is perfect, offering easy access to both the city and serene views. My room was spacious, beautifully designed, and immaculately clean, with every detail thoughtfully considered. The service was outstanding—staff were friendly, attentive, and went above and beyond to ensure a seamless experience. I highly recommend The Ritz-Carlton for a luxurious and memorable stay.
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FABRICE MATHIEU
Habitación con Cama King Size y Vista al Río(opera)
Fecha de estancia: nov 2024
Personas que viajan solas
17 valoración
5.0/5
Excepcional
Fecha de publicación: 30 dic 2024
Everything was perfect except the ac light is always on and don’t offer a pitch black night . Other than that the personnel was very nice , the breakfast was amazing , will definitely come again
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Usuario invitado
Habitación premium (cama doble grande), con vistas a la ciudad
Fecha de estancia: nov 2024
Otro tipo
2 valoración
5.0/5
Excepcional
Fecha de publicación: 17 dic 2024
The hotel staff were really excellent, friendly, polite, professional and very helpful. Each time I need anything everyone does their best to help me. The view of my opera facing room was magnificent, the breakfast was excellent and the in-room dining was delicious as well. I truly recommend it and definitely I will come back during my next visit.
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OLGA35
Habitación con cama King Size y vista al río Canton Tower
Fecha de estancia: ago 2024
Familias
40 valoración
5.0/5
Excepcional
Fecha de publicación: 19 sep 2024
Perfect stay to celebrate 50 years old of my sister ,nice swimming pool,buffet dinner ,it’s an awesome place that I would come back for sure !very attentive stuff thank you to make our staycation splendid !!!
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6/8
Usuario invitado
Habitación Deluxe con 2 camas individuales
Fecha de estancia: nov 2024
Familias
4 valoración
4.2/5
Muy bueno
Fecha de publicación: 29 dic 2024
Clean and nice breakfast
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Tltl10
Habitación ejecutiva (cama doble grande), con vistas a la ciudad
Fecha de estancia: ago 2024
Parejas
10 valoración
5.0/5
Excepcional
Fecha de publicación: 21 oct 2024
Service was good but the food quality in the lounge had room for improvement.
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Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: jul 2024
Viaje con amigos
1 valoración
5.0/5
Excepcional
Fecha de publicación: 19 ago 2024
Arrived at Ritz on a friday afternoon. Great location as it a short walk to subway stn (大戏院, APM line). Beside the hotel is Guangzhou library, just need to cut through the library to get to the subway stn. Lots of food options near the hotel too. Only downside of the hotel room is just not as cooling as i wished it was despite setting the room temperature to 16C. Overall, had an enjoyable stay in Ritz Carlton Guangzhou. Big thanks to Abner from Concierge who helped me when i faced some difficulties locating my food delivery.
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…..ivan
Habitación con cama King Size y vista al río Canton Tower
Fecha de estancia: jul 2024
Parejas
12 valoración
5.0/5
Excepcional
Fecha de publicación: 4 ago 2024
Front desk Manager: NORA, high standard service from check-in to check-out, will come back next time!
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Respuesta del alojamiento: Dear guest, hello. Thank you for your consistent support of The Ritz Carlton Guangzhou and for sharing your opinions with us. I'm glad to hear that you had a pleasant stay experience. Thank you for your praise and recognition of the warm service provided by our gentlemen and ladies. Your comment is a thumbs up for our team's professional dedication. We are honored to provide you with unique and high-quality products and services. The hotel is located at the core of the Pearl River New Town in the CBD of Guangzhou, adjacent to the Pearl River and a number of city landmarks, facing the new Canton Fair Hall and Guangzhou Tower across the river. The high-end shopping mall K11 is just a stone's throw away from our hotel, making shopping convenient for you. The hotel is adjacent to Huacheng Square, surrounded by many famous business districts and food circles. Every gentleman and lady at The Ritz Carlton Guangzhou is looking forward to your next visit. Congratulations to Shang Qi, General Manager of Guangzhou R&F Ritz Carlton Hotel Fu Guoxian. Congratulations to Shang Qi, General Manager of Guangzhou R&F Ritz Carlton Hotel Fu Guoxian
Williams
Habitación Deluxe con 2 camas individuales
Fecha de estancia: jun 2024
Familias
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 25 sep 2024
A surprise to find such a grand and convenient hotel right next to the Guangzhou Museum and Guangzhou Library, especially when my wife & I were travelling with kids. Within walking distance or few stops of metro to some main tourist spots and authentic Guangdong cuisine. Clean room with spacious bathroom. Will definitely stay here again.
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Cracyyy
Habitación Deluxe con cama extragrande
Fecha de estancia: may 2024
Parejas
12 valoración
5.0/5
Excepcional
Fecha de publicación: 26 jun 2024
Came Guangzhou for met my cousin so i booked Ritz-Carlton, thank you for the reception staff upgraded us for a good view room.
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Respuesta del alojamiento: Dear Valued guest, Thank you for choosing The Ritz-Carlton, Guangzhou and taking the time to share your feedback. We are pleased to know that you enjoyed your stay experience in our hotel. And I am proud to hear that you are very satisfied with the warm services provided by our team. We are delighted to be familiar friends of yours. The Ritz-Carlton, Guangzhou is located at the new city center that on your next visit, as you mentioned, I recommend you take some time to explore except for Huacheng Square, the Library and Museum which are located just outside our front doorstep. We look forward to welcoming you back soon.Best wishes, General Manager Fu Guoxian
Usuario anónimo
Habitación premium (cama doble grande), con vistas a la ciudad
Fecha de estancia: nov 2024
Personas que viajan solas
7 valoración
4.7/5
Fantástico
Fecha de publicación: 20 dic 2024
Very spacious room with all the amenities you need. Staff is friendly and there to help. The “City View” rooms don’t really have that good of a view, so feel free to forgo that upgrade.
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Elio
Habitación Deluxe con cama extragrande
Fecha de estancia: may 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 16 jun 2024
fantastic hospitality in one of the most important locations in Guangzhou! Courtesy and charm assured
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Respuesta del alojamiento: Dear Valued guest, Thank you for choosing The Ritz-Carlton, Guangzhou and taking the time to share your feedback. We are pleased to know that you enjoyed your stay experience in our hotel. And I am proud to hear that you are very satisfied with the warm services provided by our team. We are delighted to be familiar friends of yours. The Ritz-Carlton, Guangzhou is located at the new city center that on your next visit, as you mentioned, I recommend you take some time to explore except for Huacheng Square, the Library and Museum which are located just outside our front doorstep. We look forward to welcoming you back soon.
QUAH WUI KIANG
Habitación Deluxe con cama extragrande
Fecha de estancia: abr 2024
Personas que viajan solas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 5 ago 2024
Excellent service as expected. Beautiful room and very good location. Top notch hotel and best hotel in Guangzhou!
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Respuesta del alojamiento: Dear guest, hello, thank you for choosing to stay at The Ritz Carlton Guangzhou! Thank you for taking the time to review and take beautiful photos with us to share your wonderful Ritz Carlton experience. The theme of the hotel is to savor life and appreciate Guangzhou. We promise to provide our guests with the most comprehensive personal services and facilities, allowing them to always enjoy a warm, comfortable, and beautiful environment. Thank you again for your positive feedback. All the gentlemen and ladies of Guangzhou R&F Ritz Carlton Hotel sincerely welcome you to stay again! Best wishes to Shang Qi, Mr. Fu Guoxian, General Manager of Guangzhou R&F Ritz Carlton Hotel
Usuario invitado
Habitación con cama King Size y vista al río Canton Tower
Fecha de estancia: mar 2024
Familias
5 valoración
4.7/5
Fantástico
Fecha de publicación: 3 abr 2024
It’s a great hotel to enjoy the cultural activities in Guangzhou. It’s 5 minutes walk to the Guangdong Museum, Guangzhou Opera House and Guangzhou Library. The location is super. We have a room facing the River and Guangzhou Tower. View at night is beautiful. Breakfast is excellent. I would recommend it to everyone.
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Respuesta del alojamiento: Dear Valued guest, Thank you for choosing The Ritz-Carlton, Guangzhou and taking the time to share your feedback. We are pleased to know that you enjoyed your stay experience in our hotel. And I am proud to hear that you are very satisfied with the warm services provided by our team. We are delighted to be familiar friends of yours. The Ritz-Carlton, Guangzhou is located at the new city center that on your next visit, as you mentioned, I recommend you take some time to explore except for Huacheng Square, the Library and Museum which are located just outside our front doorstep. We look forward to welcoming you back soon.
Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: feb 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 19 mar 2024
Gotten the room facing canton tower. Amazing view at night. Suite is big and clean. Service staff are all very polite. Expected for a 5 star hotel
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Respuesta del alojamiento: Dear Valued guest, Thank you for choosing The Ritz-Carlton, Guangzhou and taking the time to share your feedback. We are pleased to know that you enjoyed your stay experience in our hotel. And I am proud to hear that you are very satisfied with the warm services provided by our SPA team. We are delighted to be familiar friends of yours. The Ritz-Carlton, Guangzhou is located at the new city center that on your next visit, as you mentioned, I recommend you take some time to explore except for Huacheng Square, the Library and Museum which are located just outside our front doorstep. We look forward to welcoming you back soon.