Hilton Guangzhou Baiyun

Valoraciones de Hilton Guangzhou Baiyun

Hilton Guangzhou Baiyun

No.515, 517, Yuncheng East Road, Baiyun District, Guangzhou, Guangdong, 510400, ChinaVer datos del hotel
Hilton Guangzhou Baiyun
Hilton Guangzhou BaiyunHilton Guangzhou BaiyunHilton Guangzhou Baiyun
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Valoraciones de usuarios

9.3/10
Muy bien
4755 valoración
Valoraciones reales
Ubicación9.4
Instalaciones9.3
Servicio9.3
Limpieza9.4
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Todos los comentarios(4755)
Valoraciones positivas(4599)
Valoraciones con fotos/vídeo(675)
Conveniente para ir de compras(281)
Personal de recepción amable(275)
Estupendo para viajes de negocios(191)
Desayuno estupendo(186)
Cerca del aeropuerto(132)
Piscina estupenda(57)
Lujoso(32)
Buena merienda/té de la tarde(17)
Valoraciones negativas(156)
Oyun_explorer
Habitación Hilton (cama doble grande)
Fecha de estancia: feb. 2025
Personas en viajes de negocios
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 15 mar. 2025
My stay at the hotel satisfaction is 9/10. Breakfast was the best ( variety of food selection) and their indoor swimming pool and sauna was super clean and comfortable. Location was not so bad
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
Usuario invitado
Habitación Hilton (cama doble grande)
Fecha de estancia: abr. 2025
Personas que viajan solas
1 valoración
9.5/10
Fantástico
Fecha de publicación: 24 may. 2025
Excellent overnight stay - short trip from the airport and room was spacious and clean. Front desk staff Allen was helpful.
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
Frederic Donald
Habitación ejecutiva Hilton (cama doble grande)
Fecha de estancia: mar. 2025
Familias
31 valoración
8.5/10
Muy bueno
Fecha de publicación: 2 may. 2025
Very good and the same high standards as 10 years ago when I first visited and stayed at Hilton Guangzhou.
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
Usuario invitado
Habitación Hilton (2 camas)
Fecha de estancia: mar. 2025
Personas en viajes de negocios
1 valoración
10/10
Excepcional
Fecha de publicación: 3 may. 2025
Ambient is good . Room spacious . Clean & shower water pressure is great . Happy with the room .
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
FONG
Habitación Hilton (cama doble grande)
Fecha de estancia: feb. 2025
Parejas
7 valoración
10/10
Excepcional
Fecha de publicación: 30 mar. 2025
This is a trip for listening to a concert of Justin Lo. The hotel is only 15 to 20 minutes walk away from the Guangzhou pavilion, which is the concert venue. The check in staff is very helpful, especially Allan, who was very friendly and helpful, giving us all the necessary information about the hotel and was kind enough to extend my stay for an extra two hours so that I can enjoy the spa which started at 11:30am. Special thanks to the Chinese cuisine restaurant where the staff are well trained and very hospitable. The food is gorgeous. Overall, a very good experience at the hotel of Hilton Baiyun.
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
Diary.malala
Habitación Hilton (cama doble grande)
Fecha de estancia: ago. 2024
Familias
41 valoración
10/10
Excepcional
Fecha de publicación: 23 sep. 2024
A great experience at this hotel. The room service was great and the food so good including breakfast. They are polite and all helpful. I highly recommend and I will definitely come back to this hotel
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
patrick
Habitación Hilton (2 camas)
Fecha de estancia: abr. 2025
Personas en viajes de negocios
5 valoración
3.0/10
Fecha de publicación: 15 jun. 2025
Corridors with mold on the walls, rooms absolutely not 5-stars standard.
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Respuesta del alojamiento: Dear Guest, Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. We appreciate you bringing this to our attention and know our Guests deserve better. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will give us a second chance if you visit our area in the future.
Kmcchau
Habitación Hilton (cama doble grande)
Fecha de estancia: dic. 2024
Personas en viajes de negocios
5 valoración
10/10
Excepcional
Fecha de publicación: 20 mar. 2025
Clean and spacious room with both bathtub and shower, close to a shopping wall, baiyun commercial district. Many choices of restaurants and places to shop
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
Charles1011
Habitación Hilton (cama doble grande)
Fecha de estancia: ene. 2025
Personas que viajan solas
6 valoración
10/10
Excepcional
Fecha de publicación: 6 mar. 2025
Excellent hotel, staff were friendly. The room was large and clean, the shower was also great.
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
Alexcn
Habitación deluxe Hilton (cama doble grande)
Fecha de estancia: dic. 2024
Personas en viajes de negocios
35 valoración
9.0/10
Fabuloso
Fecha de publicación: 19 ene. 2025
Convenient location , nice service , rooms a bit old but still well maintained and functional
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
SkinnyC
Habitación Hilton (2 camas)
Fecha de estancia: dic. 2024
Familias
2 valoración
7.5/10
Fecha de publicación: 30 ene. 2025
Waited for an hour and half for room cleaning. Can’t share the same floor with my family.
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Respuesta del alojamiento: Dear Guest, Thank you for your feedback. Regarding the issue of the long waiting time you mentioned, due to the hotel being fully booked during the Spring Festival and a large number of guests checking in, the waiting time for check - in will be relatively long. We apologize for this inconvenience. If guests require rooms on the same floor, we will do our best to arrange it. Guests can also make reservations in advance. Should you have any needs or questions during your next stay, please directly reach out to our Guest Service Manager. We will be at your service to offer you a more considerate experience. We look forward to welcoming you back and are committed to providing you with even better services.
Usuario invitado
Habitación Hilton (2 camas)
Fecha de estancia: sep. 2024
Otro tipo
60 valoración
10/10
Excepcional
Fecha de publicación: 6 oct. 2024
The hotel is next to the Wanda shopping mall and north of the city center. There are plenty of shops and restaurants nearby. The room was clean and quiet, though some of the furniture was a bit old-fashioned. The staff were friendly and allowed us to have an early check-in. The swimming pool was very well maintained, with quite a few life guards at the pool side to ensure the safety.
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Respuesta del alojamiento: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
VishalGoyal
Habitación Hilton (cama doble grande)
Fecha de estancia: mar. 2025
Personas en viajes de negocios
2 valoración
8.0/10
Muy bueno
Fecha de publicación: 18 may. 2025
Clean Good location Friendly and helpful staff
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
Usuario invitado
Habitación deluxe Hilton (cama doble grande)
Fecha de estancia: abr. 2025
Personas en viajes de negocios
13 valoración
8.0/10
Muy bueno
Fecha de publicación: 14 jun. 2025
Good location for walk arpund
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to offer you feedback. I am pleased to hear that you enjoyed your stay and the convenient location and amenities. On behalf of the team, we look forward to welcoming you back to Hilton Guangzhou Baiyun.
Ali
Habitación Hilton (cama doble grande)
Fecha de estancia: abr. 2025
Personas en viajes de negocios
2 valoración
8.0/10
Muy bueno
Fecha de publicación: 7 may. 2025
Service was good bit far
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.