Motel Goolwa

BED BUGS!!! Wouldn’t think a room that was clean or tidy enough would have a bed infested with these little terrorists but it certainly did. My leg and daughters torso covered in bites. Will reconsider my next choice if needing to travel there again.

I found the reception staff friendly, the room was clean, easy check in and out . Parking was easy also. Would be happy to come again

Right in the Main Street-close to everything. Loved the beds-perfect large rooms a short walk to the river

Close to my business requirements. Friendly polite staff who are willing to help.

Bed very comfortable & shower great. Didn’t like stairs & bed lights didn’t seem to switch off completely at night.

The motel is a little old but the room and bathroom were clean. The bed was comfortable. Plentiful off road parking available

My check in experience unfortunately affected the overall rating. When i arrived there was no one at reception even though the notice was until 6pm for office hours. I had received a call at 4.15 asking of my check in time but as i was travelling at the time, couldnt answer the phone. I arrived before 5.30 There was no message telling me to use the key box code or how to. I rang the land line number the manager had asked me to ring back on only to get a voice message back. After waiting, with nowhere to go i went off looking for shop to get a drink. After leaving 3 messages i eventually received a call back from a male who told me to use a code for the key box. I went back to the motel and followed the instructions several times to no avail. Luckily he had rung using a mobile so i was able to ring him back. He sorted it by giving a different code and a different room. I was tired and had a shower and boiled water for a coffee. There was no milk in the fridge!!! The room was very clean and bed very comfortable but what spoilt my stay was that at no time was i apologised to. I had done nothing wrong. I arrived within the reception hours listed, yet was left on my own with all indications that the manager had left for the day with nothing in place for me. Things go wrong. Frustrating yes, but fixable with a sorry. While i appreciated the gentleman who eventually fixed the problem the manager had left behind, a simple apology was in order. None was given by anyone. Poor

Door constantly got stuck. Had been jemmied before by the look of it. Hand basin had rust spots and was dirty. Was quiet though. No microwave.

Check-in was easy and welcoming. Room was spacious and well appointed. The shower cubicle was older but clean. Beds were comfortable with new sheets, etc. Motel was centrally situated in Goolwa with east walk to shops and restaurants. All-in-all we enjoyed our few days break and would stay again.