Filion Suites Resort & Spa

Un bonito complejo pero realmente no vale la pena las 5 estrellas. Las habitaciones lucen prolijas, baño espacioso, balcón, aire acondicionado, espacio para guardarropas y bastante espaciosas. Tiene algunas piscinas que se ven muy turbias. Hay una política de no poner toallas en los asientos, pero no se presta atención a eso, entonces la gente ocupa los asientos a partir de las 7 am, estamos acostumbrados. Las bebidas están disponibles todo el día, chatarra barata, al igual que refrescos, vino y cerveza. Si quieres algo mejor, cuesta dinero. Es una estancia con todo incluido, por lo que el desayuno, el almuerzo, las meriendas y la cena están incluidos en el precio. Realmente no tienes que hacerlo para esto, comer es muy ocasional, pero por lo demás no vale nada. A menudo es frío, insípido y hay poca variedad. Y si le dices algo al personal de la cocina, de repente ya no hablan inglés. El servicio es muy amable y servicial. Aparte de la comida, pasamos unas vacaciones estupendas. El complejo es hermoso y es un buen lugar para hacer excursiones. Se recomienda un coche de alquiler, de lo contrario, te quedas en el complejo o tomas el autobús de enlace a la playa. Todas las noches hay una actuación de varios artistas, desde magos hasta bailarines y desde música folclórica hasta un acto de rock / pop. Creo que todo podría ser mejor si ellos establecieran a alguien que tenga buen ojo para ello. ¿No quiere brindarles a sus invitados una experiencia que puedan transmitir a otros?

There are some really good things about this hotel. Firstly the location makes it a beautiful and relaxing setting. The hotel itself is clean and spacious with plenty of comfortable sunbeds, rooms also are a nice size with ample balcony room and maid service daily. I also liked the snacks on offer in the pool bar each day as well as the atmosphere in the restaurant area where you can sit in or outside. Oh and the free shuttle bus into Bali is also a good perk! All staff were friendly and helpful also. Agree with other reviews that this place isn’t a five star although we still feel we got value for money. The only downsides for me were that the bar service could be inconsistent sometimes - an example is that one day we were able to get bloody Mary’s and the next we were told these were not available until later. And the water! You have to rely on taking cups of water from the cooler in the bar or restaurant as bottles are not supplied in rooms or behind the bar - a basic for an all inclusive in hot weather! In the end we were buying it from the shop every day! Finally whilst food was fine there were no traditional dishes on offer so all felt a bit repetitive. Only other thing to be mindful of (and this is not the fault of the hotel) but transfer time can be very long as Fillion often the very last stop on the bus. For us it was 2.5 hours on arrival and 3.5 hours on departure!! The hotel could offer pick ups from the airport at competitive prices maybe? All in all though it was a nice little break.

Have to say this wasn’t the best hotel I’ve stayed in. Food was mediocre and hardly warm. Cleaners weren’t in a hurry to replace toilet essentials or towels in our room. Had the same sheets all week. Had to call reception several times to get the basic items brought up to our suite/room! No one mentioned that you have to pay €10 a night in government taxes either. This was requested by reception staff when you booked in. The sun beds were plentiful and very comfortable. There are plenty of steps so you should get your 10000 steps in with ease! On the upside the reception, waiting and bar staff were all exceptional and very friendly and helpful. But we won’t be back. Part of your holiday is to try different foods, but they fell very short of my expectations of good quality food.

Wonderful hotel food all staff and resort were fabulous we will definitely return thank you for everything the restaurant was fantastic did the best ever servos in restaurant great ever clean comfortable rooms staff housekeepers restaurant reception the best ever environment most of beautiful in my life

We visited the hotel , and we hired a car for the whole time. We visited Chania city , Rethymnon town and the Matala beach in the south. The resort is excellent , the staff amazing and the pools very spacious although this time of year the water is a bit cold.

Firstly the hotel offers good value for money but I do not know how it is classed as five star? The suites are a good size and we had a large balcony to enjoy the view. The atmosphere is good but it was very early on in the season - I think it would be a very different matter in the Summer. This is a good time to go on a diet as the food is very poor. The drinks are also poorly made and served .We went to the local shop and bought our own drinks as the beer is very weak. In the evening the older bar man does not seem to know anything about serving drinks and the service is slow. It is the only hotel I have ever visited in Europe when they have never asked for my passport but immediately took the tourist tax. Maintenance around the hotel is poor and you rarely see staff doing any work to improve the environment. Overall though if you want a short break that does not cost a lot to enjoy the sunshine it is worth going to lose weight !