Beau-Rivage Genève

Valoraciones de Beau-Rivage Genève

Beau-Rivage Genève

Quai du Mont-Blanc 13, Paquis-Nations, Geneva, Canton of Geneva, 1201, SwitzerlandVer datos del hotel
Beau-Rivage Genève
Beau-Rivage GenèveBeau-Rivage GenèveBeau-Rivage Genève
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Valoraciones de usuarios

4.6/5
Fabuloso
67 valoración
Valoraciones reales
Ubicación4.6
Instalaciones4.6
Servicio4.5
Limpieza4.7
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Todos los comentarios(67)
Valoraciones positivas(46)
Valoraciones con fotos/vídeo(13)
Valoraciones negativas(1)
Usuario invitado
Fecha de estancia: ago 2022
Viaje con amigos
1 valoración
3.5/5
Fecha de publicación: 8 oct 2022
Location is very good , But the room is to small , and facilities is very old , not value for the price , Room service is not good enough , the cleaner is not polite , Food is fine
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Usuario invitado
Habitación premium, con vistas al lago
Fecha de estancia: sep 2024
Viaje con amigos
4 valoración
3.8/5
Bueno
Fecha de publicación: 24 oct 2024
確實是非常經典的酒店,但是服務態度不咋全面,我定的湖景陽台的房間,結果陽台很臟,不清潔沒法兒坐外面,然後房間裏晚上還漏光,走廊的光。我反映了這個問題,她們也完全沒反應。怎麼説呢,還是讓我有點失望的
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Liuluola
Suite Presidencial
Fecha de estancia: abr 2024
Personas en viajes de negocios
23 valoración
5.0/5
Excepcional
Fecha de publicación: 9 ago 2024
除了貴沒什麼毛病
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Guangtoucai
Habitación premium, con vistas a la ciudad
Fecha de estancia: jun 2023
Familias
47 valoración
5.0/5
Excepcional
Fecha de publicación: 10 ago 2023
酒店位置佳,離周邊景點很近,從酒店門口出來過馬路就能拍攝日內瓦標誌性景點-大噴泉。早餐點餐現做,感覺很好,也好吃。晚餐品種多樣,服務熱情。
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Usuario invitado
Habitación premium, con vistas a la ciudad
Fecha de estancia: oct 2024
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 11 nov 2024
房間乾淨整潔
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Usuario invitado
Habitación deluxe, con vistas a la ciudad
Fecha de estancia: sep 2023
Familias
5 valoración
5.0/5
Excepcional
Fecha de publicación: 1 nov 2023
一切都很好,就是價格略高
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603alejandraa
Fecha de estancia: ago 2024
Parejas
5.0/5
Excepcional
Fecha de publicación: 5 sep 2024
Simplemente excepcional, un hotel de ensueño con un servicio impecable. Desde que entras hasta que sales todos los empleados están muy pendientes de tu bienestar y confort. La decoración es exquisita, el hilo musical y el perfume de ambiente una delicia. Cuidan hasta el más mínimo detalle.
6/7
Respuesta del alojamiento: Dear 603alejandraa, Thank you so much for choosing Beau-Rivage ! We are thrilled to hear that your stay with us was a memorable experience. It brings us great joy to know that our team and the services we offer met your expectations. We look forward to welcoming you back during your next visit to Geneva. Warm regards, Robert Herr General Manager
Usuario invitado
Fecha de estancia: dic 2022
Otro tipo
5.0/5
Excepcional
Fecha de publicación: 12 ene 2023
El mejor hotel de lujo de la ciudad, trato excelente, buen restaurante, limpio. Vale el precio que se paga. Es un clásico de Ginebra y por localización y tamaño habitaciones es perfecto. Sin duda si te lo puedes permitir vale la pena!
Respuesta del alojamiento: Dear Albert R, Thank you for choosing Beau-Rivage Genève and for taking the time to write such a delightful comment on Tripadvisor. We are thrilled to know how satisfied you were with the service provided by our team. Your comments are really the best rewards for all the staff. It is also a real pleasure to read your compliments regarding the exceptional location of our House in front of the lake and the famous Jet d’Eau. We are grateful for your recommendation and hope to have the pleasure to welcome you back in the near future. Best regards, Robert Herr General Manager
Kari W
Fecha de estancia: nov 2024
Parejas
5.0/5
Excepcional
Fecha de publicación: 31 dic 2024
This hotel was amazing. Great staff, authentic and very luxurious. Bed was so comfortable, staff really cared and I’d definitely go again. Location was perfect, and the 2 story suite was beautiful. I wish I would have got my room upgrade, but other than that it was perfect. I highly recommend it over the four seasons. This is an authentic beautiful hotel, that speaks to the history of the city. 5 star all the way.
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Respuesta del alojamiento: Dear kariw437, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our hotel. It’s fantastic that you found our staff to be attentive, the bed comfortable, and the suite beautiful. We’re also pleased that you enjoyed the location and the authentic, luxurious atmosphere that reflects the rich history of the city. We sincerely apologize for not being able to provide the room upgrade you were hoping for, and we will certainly take that into consideration for your next visit. Your high recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay. Best regards, Robert Herr General Manager
Sherpa606026
Fecha de estancia: nov 2024
Personas en viajes de negocios
5.0/5
Excepcional
Fecha de publicación: 14 dic 2024
OUTSTANDING! From the warm and friendly welcome at the door, to the staff inside, this is a historical luxury hotel that offered us a warm and welcoming stay for two nights. Views of the water and fountain, amazing decor, one could feel the love and care that had been designed and updated through time since it first opened years ago. I would stay here again in a heart beat, the experential stay, the location, everything in walking distance, I adored this hotel. The breakfast buffet and service was first class, the bar and dinner again were luxuriously divine. I also loved the elevator decor, smaller in nature as is for the region, it felt like my own luxury balcony. Highly recommended!
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6/7
Respuesta del alojamiento: Dear Sherpa606026, Thank you so much for your wonderful review. We are absolutely thrilled to hear that you had such an exceptional experience at our hotel. It’s fantastic to know that you felt warmly welcomed by our staff, enjoyed the breathtaking views, and appreciated the historic charm and luxurious atmosphere that we’ve carefully maintained over the years. We would be honored to welcome you back anytime. Thank you again for your kind words and high recommendation, we truly look forward to your next stay with us. Best regards, Robert Herr General Manager
Ramona T
Fecha de estancia: oct 2024
Familias
2.0/5
Fecha de publicación: 18 nov 2024
The room was old and very cold, there was no option for heating the room more than 22 degrees. It was the second time we stayed at Beau Rivage but for sure we will try different hotel next time we will be in Geneva. The rug in the room looks very look old. Location is good, Daily parking a bit expensive.
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Respuesta del alojamiento: Dear ramonat409, Thank you for sharing your feedback with us. We are genuinely sorry to hear that your recent stay at Beau-Rivage did not meet your expectations. Please accept our sincere apologies for the issues you encountered. We understand your concerns regarding the temperature in the room and the condition of the rug. We are constantly working to improve our facilities and your comments about the heating system and room decor will be reviewed as part of our ongoing efforts. As for the daily parking rate, we always strive to offer convenient and secure parking, though we recognize that it can sometimes feel like a higher cost. Be assured that the daily parking rate is in line with the standard pricing at other 5-star hotels in Geneva. We value your loyalty as a returning guest and hope that you will consider giving us another opportunity to offer you the experience we are known for. Please do not hesitate to reach out directly should you choose to stay with us again, as we would be happy to ensure your next visit is more enjoyable. Best regards, Robert Herr General Manager
Sherpa57990756371
Fecha de estancia: oct 2024
Viaje con amigos
5.0/5
Excepcional
Fecha de publicación: 16 nov 2024
We dined in the ski village on the roof top overlooking Lake Geneva. It was a delectable experience, with traditional fondue whilst sat inside a ski lift. the service was impeccable, with the food & wine not falling far behind. A worthwhile experiences
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Respuesta del alojamiento: Dear Sherpa57990756371, Thank you for sharing your thoughts with us. I’m thrilled to learn that you had a wonderful experience in our gondolas. The happiness of our guests is truly our highest achievement. We look forward to welcoming you back to your home in Geneva in the near future. Best wishes, Robert Herr General Manager
NorthStar01339191208
Fecha de estancia: oct 2024
Personas que viajan solas
5.0/5
Excepcional
Fecha de publicación: 1 nov 2024
This was my seventh stay at the Beau-Rivage and again it showed what a very professional, elegant and friendly hotel it is! All staff from Front Desk to Albertine’s Bar to Housekeeping, etc are excellent. The hotel retains such an historic atmosphere although renovations to update are currently taking place in a very discreet manner. Each time I go I begin to plan my next visit and I wouldn’t consider staying anywhere else in Geneva!
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Respuesta del alojamiento: Dear NorthStar01339191208, Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that your seventh stay at Beau-Rivage Genève was yet another memorable experience! It’s truly an honor to have you as a loyal guest, and we are thrilled that our team continues to meet your expectations with professionalism, elegance, and warmth. Thank you again for your continued trust in us—Beau-Rivage Genève will always be your home in Geneva! Warm regards, Robert Herr, General Manager
julie g
Fecha de estancia: ago 2024
Parejas
5.0/5
Excepcional
Fecha de publicación: 22 sep 2024
This hotel is a gem! Everything is elegant and efficient. From the ease of arrangements of being met at the train, arriving at the hotel, the check in process was simple and they led us to our magnificent room! The room was gorgeous and immaculate! Nothing was too much for the gracious staff. The breakfast was fantastic! I had delicate crepes with the freshest berries and the most delicious chocolate I have ever tasted! This hotel is an absolute joy! Lovely and a pleasure to call home while in Geneva!
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Respuesta del alojamiento: Dear julie g, Thank you for taking the time to share this pleasant comment following your stay. I am glad to read that our hotel was up to your expectations and that you appreciated the welcome of our teams. Your opinion means a lot to us. I hope we will have the pleasure to welcome you again during your next visit to Geneva. Best regards, Robert Herr General Manager
148nadiav
Fecha de estancia: jul 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 27 ago 2024
Very clean, comfortable rooms. Very kind and helpful staff. Nice location Room service quick and delicious Nice recommendations from concierge. But we would better book everything in advance in order to find tickets and time slots for what you want.
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Respuesta del alojamiento: Dear 148nadiav, Thank you for sharing your experience with us! We are delighted to hear that Beau-Rivage symbolizes luxury for you, and that you found our rooms clean and comfortable, and our staff kind and helpful. It's great to know you enjoyed our location and the quick, delicious room service. We’re glad our concierge’s recommendations were helpful. We look forward to welcoming you back on your next visit to Geneva. Best regards, Robert Herr General Manager