Four Seasons Hotel des Bergues Geneva

It is an old hotel so the lifts are slow and old. There is renovation work so a bit inconvenient that some workers walking along the floor. The Michelin restaurant service is perfect

酒店地理位置非常好，就在湖邊，出門就可以看到很多的天鵝曬太陽，大噴泉也近在咫尺。過橋便是日內瓦的主商業區，離火車站也非常近。服務比其他住過的四季酒店更加熱情。

酒店的位置特別好，房間也很好，酒店的服務特別棒，細節做得很好，是金鑽酒店，酒店的床上用品，比如蓋的被褥應該要換新，有成舊，裏面的被子有點黑跟酒店的價格來説，應該在床品上更好，值得體驗和入住的。酒店的服務做得特別好。

酒店地理位置很好，推薦入住

An unforgettable 5 star experience at the Four Seasons in Genève. The perfect blend of historic elegance, luxurious comfort, and impeccable, warm service made every moment special. Simply the best place to stay in the city. Highly recommended!

Very unprofessional & terrible experience at Salon Dufour! First of all, when we entered the hotel, no one opened the door for us. I thought this was a 5 star hotel? We were there for afternoon tea at precisely 3pm & there was nothing on the menu but snacks & drinks. We waited for someone to take our order, but after 15 minutes I had to go to reception & ask for someone to help us. Finally a server came & took our orders & it took a while to get our drinks. The server put our tea cups down in a messy way & not in front of each person. Then when the tea pots came the server poured the tea & it dripped on both the teapot & the tea cup saucers. He never apologized or changed our tea cups. I wholly expect Four Seasons to have impeccable service as they are world-renowned & the atmosphere & service to be perfection. Instead this was a waste of time & money. I will never return.

So happy i gave one more chance to Geneva and explore this hotel. It changed my perspective that there is still hope to experience luxury at Geneva hotels and finally a place that lives up to its promise. From arrival to departure staff couldnt be more kind, assistive and pleasant. They were always present and going above and beyond to assist. Room was also amazingly beautiful, historic but clean and beautiful. Bed super comfy as in all FS. All the food and beverage at the hotel is up to standard and both tasty and with best ingredients. Breakfast is very good and for European standards exceeding many hotels in terms of quality and varieties. Staff is amazing and I definitely will be back

Thank you for the Perfect hospitality. My room was very beautiful with side lake view and the white orchid on the window, so beautiful.. The service was fantastic, especially Dimitra in the lobby. I had an afternoon tea, OMG it was so delicious, totally recommend it! The breakfast was also fantastic! The Christmas decorations is top , so wonderful Thank you very much and also to the front office! I will come back

Unfortunately, this visit was by far the worst I’ve experienced at your Four Seasons over the years due to several issues. Firstly, the bar area, where we waited for our table, was an absolute mess—disorganized and chaotic. There were too many staff members assigned to the simple task of seating guests, leading to confusion and errors. Twice, an upper-level manager assigned the table promised to me to another party, leaving me feeling completely disrespected. The explanation provided was inadequate and did little to address the frustration of being overlooked not once, but twice. Room Service quality of food was poor