Hoteles Best Western Plus en Galveston

We were a guest who was fortunate enough to not stay in GRAND GALVEZ .But decided to dine in Monarch Restaurant after looking at the hotel review.The reservation was at 9 pm but we got there early about 8.45pm. We were greeted by a lady in the host stand. She offered a table option (banquet or a table) we took the banquet. We were seated there,I took a look around there was no one in the restaurant except us. It took 15 min for someone to comes to our table. My husband order for a bottle of rose wine. Which to my surprise the bottle was already open. I'm a hospitality professional too. So when the bottle was brought to me the label was already open. We were not even asked if we actually wanted still or sparking water. We were served two water. The rose was served to me as my husband was going drinking. My husband wanted lemon wedges which literally took 15min to get to table,Neither I was offered a taste before serving. Nevertheless the server asked if we need anything else. And we were ready to order. But she left and came back after a while. We order for the catch of day (Red Snapper for me and my husband opt for a grilled chicken). While we were waiting for the food to come. My husband noticed that the table was wobbling. We still ignore but the wobbling got worse. The server got our food we were so excited to try to food. The first bite I took what I saw was a prawn that was not deveined. I kept it aside. The grilled chicken was completely burnt out from the bottom and still it was served. We didn't wanted to make any scene so we started eating. The server came back to check if everything was fine. I did mention about the prawn. After a while she came back to two piece of prawn as complimentary. It so embarrassing as I expected at least a manager will come by so that I could asked for a table change as it was getting difficult to eat in a wobbling table. I never wanted a free or complimentary prawn. After a while the host came back to check we did mention about the table. To my surprise was she took a napkin asked my husband to push himself aside and stuffed a napkin underneath. It was so shocking that the whole restaurant was empty and we was not offered a alternative table. To my notice I could see that have set up the table for breakfast so I assume that any other was not available for us. It was so disappointing that we literally felt that the staff was treating us to be less capable of having to afford to eat the restaurant. To add up to all this we had flies in and around our table and fruit flies in and around our food too. To be honest I didn't wanted to take a single bite of the foot anymore. Myself and my husband left our food half done. After all this we wanted to just leave and asked for the check. The server did not even bother to check why we barely touch our food. The server and the lady who sat us brings us a cheese cake for my birthday and apologize for the inconvenience. It was evident that the restaurant close at 10.00p

El hotel era perfecto para lo que queríamos, aparte de la decoración oscura y de la dorsal de las habitaciones ... marrones oscuros, mostaza y colores naranja oscuro no eran lo que esperaba en un resort marino! I imagined walking into a light blue or light green room as you would see in the condos to rent. El baño había visto mejores días para asegurar ... la base de baño parecía ligeramente grubby pero tenía un mat antislip elevado que a menudo mantiene una apariencia más oscura y las puertas de ducha se aprietaban y no se adecuaba adecuadamente. ¡Basicamente, fue un poco confuso y sin apelaciones! El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el El Club de diez niveles permite una zona de parking gratuito para niños, lo que lo hace más tranquilo y ofrece un desayuno entregado gratis o un recibo para reducir su factura de desayuno @ Blakes Bistro & Creo que estacionamiento gratuito de valet (aparte de las pistas, por supuesto!) El hotel está muy bien situado en el centro de San Luis, y el hotel está muy bien situado en el centro de San Luis.

No hay quejas ni quejas. Nos encantaba la piscina interior y el tubo caliente. Nuestro cuarto era amplio y cómodo. Teníamos una suite de 2 camas dobles con sofá. Todo estaba limpio. El hotel está muy cerca de la ciudad, y el hotel está muy cerca de la ciudad. Había 3 tipos de jugos, huevos que se desgarraron y cocinaron, jalapeño mini-quiches, salsa, cereales, diferentes panes, leche, yogur, waffles, frutas y café. Creo que algunos olvidan que Galveston es una isla con un espacio muy limitado. La ciudad ha experimentado muchas tormentas, y las cosas no se quedarán en el aire duro del sol y la sal. El objetivo es a través de la autopista a través de un paso, así fácil acceso. Hay una vista de la bahía, pero otra vez, no es en el aire. Es una ciudad portuaria, por lo que parece una.

El hotel está justo al lado del mar, lleno de un fuerte ambiente vacacional. Cuando salí del hotel, crucé la calle hacia la playa y el mar. Por la noche, escuché el sonido de las olas batiendo suavemente. El desayuno es rico. Para tomar el crucero de carnaval, puede estacionar el automóvil en el hotel y tener un servicio de transporte para abordar el bote, que es barato y conveniente. Galveston es una pequeña isla portuaria turística tranquila, hay algunas atracciones que vale la pena ver y hay mapas de atracciones en todas partes de la isla.

Esta era siempre nuestra salida al hotel antes de un crucero. No más!! Estabamos 3 días, 2 noches este mes. Todo el tiempo que estuvimos allí nuestra habitación no estaba limpia, no estaba hecho cama, no había toallas frescas. El desayuno era muy bueno, pero esta viaje fue malo. No hay queso de crema para los bayas, los huevos se ponieron en polvo y se ven/saboraron como. Ni siquiera tenían forros. Vamos a ver a otro lugar el año próximo.

Muy buen servicio al cliente, sin embargo, las sábanas me hicieron tener una reacción alérgica y no ofrecen nada útil que se olvide en casa, como tylenol o cepillos de dientes. Los pelos estaban todos en la bañera y en la cama.

Big THANKS to Yen Major for helping us check in during our recent visit to Moody Gardens. She upgraded us to a suite and helped us track down a cart for our luggage to get all checked in. She made sure we received bracelets for all the attractions and Yen made our stay one that we will never forget. The room was huge with all the amenities we could have thought of. We visited all 3 pyramid exhibits plus the water park area. We ended our last evening by dining at Shearn's. My wife and son were both impressed with such a great experience. Thank you to Yen and all the staff at Moody Gardens. We look forward to returning soon!

The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!